KCMS1555SWH2 KitchenAid Microwave - Instructions
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Door latch bracket which is plastic, broke.
Removed the four face plate screws and set it aside. Then I removed the three screws holding the base plate to the wall mounting. Removed the wall plug and lifted the microwave out. I then removed all the screws holding the cover on the microwave and pulled the case to the rear This left the door latch accessible. Since the old latch had broken and fallen off, I just had to figure how the new one was to be installed This was very simple to figure out and it took me about five seconds to put the new one in.. Be careful when installing because all the parts are plastic and susceptible to breakage. I then reinstalled the microwave cover and after plugging it in ,pushed it into the wall cavity and put all the screws in to hold the oven in place. I next installed the face plate and every thing was in working order, A very simple project.
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Earl from Weatherford, TX
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
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Too Big Didn' Fix
I received my glass cooking tray so fast but when I try to put in the microwave did't fix was to big,I call you today to return and very nice lady help me and told me I need to call whirlpool and explain them and already order again thank so much for all your help you have very nice people in customer service. Thank you so much again. !!
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BRIGIDA from GAINESVILLE, VA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Microwave door wouldn't open
Well, first of all I luckily picked your website after it had broken that day, got all the info, ordered that day, and got it the NEXT day and my husband fixed it that day. VOILA!! That may never happen again, but that was the easiest thing we have ever done. You can better bet we will be ordering from this website again,as well as letting others know about it. Very impressed, and yes, this is real.
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Karen from Lincoln, MO
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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door won't open
I ordered the part from partselect (PS972837 Door Latch Bracket) and read all the instructions written here, very easy to do! Saves me a lot of money!
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Clifford from American Canyon, CA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Motor quit working but light and timer still worked.
Since others reported similar problems and it was just the fuse we tried that first. That wasn't the problem so we ordered the Door Interlock Switch Kit. Shipping was very fast! Our microwave had 3 switches. My husband asked how to know which one to switch. I read that one person just did process of elimination. Luckily ours worked on the first change out! So happy to have stumbled across this site and not have to buy a whole new microwave.
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Thais from La Grange, TX
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
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Door latch bracket broke
The only reason it took over 30 minutes was that the unit is a built in over the stove type installation. The special Philips like screw driver which I purchased was the wrong size. I had to use a small vice grip tool to remove and reinstall these screws. The suggestion to use a butter knife to spread the slot was a good one. The delivery from part select was amazing. We were not without our micro more than a few days
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Frank from New Bern, NC
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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microwave would not heat.
hardest part was taking the microwave down off of the wall to gain access to the diode. Thought if was the transformer but ended up being just a blown diode. remove and replace and bench test. that part took 15 minutes . moral of the story don't boil water under the side of the microwave that holds the electric components.
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outstanding from Galena, MD
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers
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door would not open when depressing the"push to open" button.
1.ordered the part 2.during wait time for part,i epoxied the broken ear of the door latch bracket back on to the broken part.3.waited 24 hours for epoxy to set,4.installed the repaired part.5.reassembled the microwave and reinstalled in the wall unit.6.days passed and the ordered door latch bracket finally arrived.7.we are using the microwave daily with the repaired door latch bracket,but we will keep the new part in reserve,just in case!JUST CAN NOT DO WITHOUT OUR MICROWAVE!
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alfredo from round rock, TX
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Difficulty Level:Really Easy
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers
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broken
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John from Knoxville, TN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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The Microwave glass cooking tray broke
Great!! I set the new tray into the microwave and was done! This site has the best service I have ever seen! I'll be back when something else breaks, it is just a matter of time.
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Larry from Severance, CO
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Broken latch. Doorwould not open
The tip on the end of the latch broke off, so I had to carefully pry it back in without breaking the new piece. Took a few tries, but got it.
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Elizabeth from Des Peres, MO
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Microwave would not cook
All the electrics worked on Amana microwave EXCEPT for the cooking function. Inspected the control board and found the upper switch on the door interlock was burnt. Installed new switch in minutes and everything now works fine. Unfortunately, had to purchase expensive two switch "kit" although only one switch was kaput. PartsSelect mailing was SUPER fast. Thanks for looking, Scott
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Scott from Mickleton, NJ
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Stopped working completely
My wife was pushing a few buttons with her knuckle (hands were full)and the microwave just turned off. Just like we had blown a breaker. First I unpluged it. Then I removed the phillips screws of the front panel, and found and removed the ceramic fuse. 3 days later I received the new fuse in the mail, and put it in. I plugged the microwave back in and it works great.
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Ramo from Sylvan Grove, KS
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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I broke the dish in my microwave unit.
I simply went on line to Part Select, placed my order, made payment, and was astonished to see the package with a new dish sitting on my doorstep the next day.Great service.
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M. J. from Chester, NH
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Difficulty Level:Really Easy
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Total Repair Time:More than 2 hours
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cracked revolving cooking tray
OMG! I wish everything in life were so easy.....The cooking tray of our 15 year old microwave cracked and I swore it'd be impossible to find a replacement. That is until I discovered Partselect.com!!All I had to do was input the appliance brand and part I was looking for, and there is was. Thank you, Partselect.com!!
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miriam from brookline, MA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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