JEB1860SMSS General Electric Microwave - Instructions

This was probably the easist repair ever. Turns out the shaft of rotating ring assembly that fits over the turntable motor was cracked, so the motor was unable to enage the ring assembly to move it around.

1. lift off (remove) the round glass tray

2. remove the old rotating ring assembly. There was a cracked plastic piece of it still on the motor shaft that I removed with a pair of pliers.

3. slide on the new rotating ring assembly - be careful of the orientation.

4. replace glass tray

1) Removed 4 screws securing the microwave to the cabinet.2) Slid microwave out, unplugged and placed on a work surface that allowed lower trim to hang over. 3a) Removed two screws and removed the cover on top of the oven. 3b) Unplugged high voltage plug from Magnatron. 4) Removed wires from overtemp fuse mounted to Magnatron. 5) Removed the four screws securing the Magnatron to the oven. 6) Removed Manatron. It's a tight fit, but can be done without removing anything else. 7) Replaced Magnatron. This is where I needed the magnetic part retrieval tool. The nature of a Magnatron is the use of strong magnets surrounding the tube. Getting the four screws back into place wasn't possible with just a normal magnetic screwdriver tip. I used the retrieval tool to position the screws back in place. Be sure to not initially tighten any screw completely, until they can be evenly tightened. This ensures correct compression/seating of the shielding material near the neck of the tube. 8) Reverse removal steps. Plugged in and tested microwave function on a cup of tap water. 9) Reinstated in cabinet and got a big thank you kiss from the wife!

One small Phillips screwdriver and one fuse puller (I used cord). Unplug unit. Remove the two screws on the vent face plate. Remove the one screw on the panel assembly. Gently let hang. Pull the fuse located on the upper left wall. Replace fuse. Reassemble.

I looked at the exploded pic on your web site to find the location of the sensor. Next I removed the cover by unscrewing 15 screws then swaped the sensor and re assembled! Works great! Fixing it my self I saved at least 150$ and did not have to wait all day for a repair man who probaly would not have the part on the first visit.

First remove all screws holding on outer metal casing of microwave. Next remove the back and bottom metal pieces. You will then be able to pull aside the outer casing so you can access the door switches. Check each switch with an ohm meter in both the open position and with the switch closed. If the ohm meter reads the same in both the open and closed position, the switch is bad. Check the top switch first. Replace switch and reassemble. Cheap fix for a costly microwave. Great customer service at Parts Select!

Followed the instructions on your website and a YouTube video. The diode was at a 90 degree angle which made it a little trickier. Unfortunately the repair did not resolve the problem. I ended up buying a new microwave for temporary use for less than ordering any more parts. We are pleased with your website, instructions, ease of installation though!

The most important part was to determine why the microwave not coming on. I had to check from start forward to determine where it was losing the current. after determined that the thermostat was not passing the current, that was it. After I received the part, I replaced the part and everything started working again.

My box arrived within 2 days of ordering.thank you so much. obviously it was very easy to install.
Rachelle

Removed the back plate, removed the old motor and re-attached the new motor and the back plate. Took about 5 minutes. Works great.
Lesson learned - DON'T let your spagetti boil over.

Symptom: Terrible sparking coming from the right side of the microwave even with nothing in the microwave. The part that was behind the cover was the business end of what I learned was the magnetron,

Repair process: Without appliance repair experience I went onto Google and searched for parts for my model PEB1590DM2WW. I was able to find a great parts schematic on partselect.com. At first I ordered a magnetron and while waiting for the parts to arrive I also learned that the capacitor can also fail easily as described in the other install feedback on the partsselect website. So I ordered a capacitor just in case. These convection microwaves are around $600 new so a $80 in parts is not out of line for 8 years of service.
I installed the magnetron first and turned it on. sparking immediately continued so I quickly shut the unit off. After replacing the capacitor and letting it charge for several minutes before trying to start the microwave cycle was the issue. I choose to leave the replaced magnetron as the original unit was discolored and felt the replacement was inexpensive insurance. I also learned that if the wave guide (which is a plastic/metallic composite material) that covers the opening to the magnetron is burnt or has metal melted to it as mine did it will act similar to the microwave having metal inside the enclosure and will continue to spark and basically melt the wave guide further. Replacing the wave guide was very easy as well.

I am very thankful for the knowledge base and support available from Partselect.com as they made this repair possible on my own. Thank you partselect.com

Microwave with no heat. Removed casing and checked low voltage side from the fuse through all the microswitches to the primary side of the transformer, all good. Checked HV diode good. Checked secondary side of transformer, good. Checked capacitor, good. Even though the Magnatron electrically checked out good, it had a cracked magnet. Replaced the magnatron and we have heat again!

The carousel stopped rotating on my microwave oven because the plastic assembly that rotated underneath the platter had split at the point where it fit on to the rotating shaft underneath the floor of the microwave. I ordered a new plastic assembly and popped it on to the shaft. Problem solved in less than a minute.

I'm very impressed with the quailty of the product and the shipping speed. I had the new microwave plate in 2 business days. No difficulties with installation, obviously.

Everything worked on the display light inside worked but when you closed the door and set time it would start counting down but not heating nor would the turntable turn. Started reading troubleshooting chart and first thing I did was removed the cover and checked door switches and found primary door switch wasn't working so I ordered a new one installed it and it worked. Anyone doing this has to be very careful because of the stored energy in the capacitor is strong enough to kill.
My micro is only 2 years old so I was hoping it wasn't anything major.

I removed the main cover ( torx security bit required) and tested the magnetron, capacitor, diode and door interlock switches according to instructions found on the internet. The capacitor and diode tested good but the magnetron looked burnt and corroded on the tip. The magnetron I received was an exact replacement for the original. It was easy to replace the magnetron which arrived in 2 days standard shipping. I also cleaned the fan while I had access to the inside area. Hoping to get another 18 years use from the microwave!