JDB8700AWP2 Jenn-Air Dishwasher - Instructions

I watched the YouTube video I found in the link provided but PartSelect and followed the steps shown in the video. I replaced the two broken rack adjusters in about 20 minutes. I especially like the fact that PartSelect helped with the link provided in the email that acknowledged the part order. A great customer service. I’ve passed this fact on to my other friends who routinely DIY repair projects.

all 4 wheel units needed to be replaced, popped them off and installed need wheel units in roughly 10 minutes, no tools needed.

You need to pull the unit out to get access to the spring connected to the rear leg frame. Use the everything in the kit. The rollers are upgraded and will guid the cable better.

Replaced Arm spray...
Turn it left and it comes off......place new spray in .. turn it right...and it's in...make sure it moves freely.......Arm wasn't turning and water was consistently hitting the front door.....I also replaced the door seal...

The new lower spray arm fit right into place. All set, and I will always check to see if it is sitting properly!

Watched the video, it went as advertised. Easy repair and the noise is gone.

A Mouse friend had seen fit to chew through the original drain line. I used my Model Number, and was able to order the correct part . It arrived the next day. The job itself is fairly straight forward. You will need to access the rear of the machine. This may include shutting off, and disconnecting the water supply line. (Adjustable wrench). Mine is under the sink, on the "Hot" side. You may also need to un-plug the unit. (recommended) . A pair of (Pliers) will be needed for the spring clamp.

I turned off the power to dishwasher first. Removed bottom plate to get to leveling legs. Lowered the legs as to be able to pull and skid dishwasher out from under counter.
Once dishwasher is removed from under locate the 4 screws on right side that hold racks remove them.
I would recommend replacing both skids on both side while you have the dishwasher pulled out.
Very easy to replace new rack slid once old rack removed.
The rack come assembled with skid and plastic holders.
This repair is a 10 minute repair per side.
Thanks Bob Seese

The repair was easy. First remove the entire rack from the dishwasher. There are three clips that hold the rack adjuster in place. It's relatively easy to see how to loosen the clips to remove the old rack adjuster. I took a couple of photos before I loosened the clips to help remember where they belong. When putting the rack adjuster it's important to move the rack height adjustment release lever up and down until the vertical part of the rack adjuster easily slides into the slot in the upper rack bracket. Once the rack adjuster in in it's proper location replace the three clips removed at the start of the procedure. Place the rack back into the dishwasher.

First I removed everything off of the bottom of the dishwasher. Then I removed the main center piece that everything mounts to. Then I reinstalled the new center piece with the help of some evoo cooking spray (extra virgin olive oil) I sprayed it on the rubber seal to aid in getting that center piece installed without a battle. Then I reinstalled everything else in the reverse order that I removed it. The evoo cooking spray works wonders for more than just cooking !!!

After bailing out the unit, filled filter hole with a moderate amount of Dawn dish washing detergent. Ran dishwasher twice to remove all Dawn from the unit. Had to bailout the water (and suds) from the washer both times. After the dishwasher finally drained I inserted the new filter..

Removed old gasket, cleaned track thoroughly, then followed instructions from video on Part Select order form. Instructions very clear and precise. Getting the new gasket was a little tedious at the corners but take your time and work the gasket with your fingers as shown on the video.

It was easy to remove the old parts by using a screwdriver to push in “tabs” that kept retainer clips in place. Once removed, it was a matter of easy assembly in reverse and then re-clip. It became clear that the problem was because a few tabs that click into the sliding track and worn to the point where they no longer retained a tight connection to the track causing the upper rack to tilt with weight to front or back. Sure, the parts are a bit pricey but not when compared to a repair visit or a new KitchenAid which otherwise was functioning perfectly.

Prepared by watching the video. Great instructions. Great.

Disassembled easily as per video. Removed the old latch and installed the new.

Began the reassembly and learned that after ten or more years the small plastic parts used to keep the dishwasher steady had slowly deteriorated to the point that I was breaking these necessary items faster than I was putting the appliance back together.

What was a half hour task became over two hours and the end result was for me to put my tools away and buy a new dishwasher the next day. I learned that if your appliance is over ten years old BUY A NEW ONE!

Great job by the people who make and sell the latch parts for you who own a dishwasher that is only a few years old.

Thank you Part Select.

1) clear out the dishwasher
2) remove unit securing screws from top or sides of DW and cabinetry near the top or under the counter top
3) gently pull the dishwasher from the cabinetry about 20" is plenty, mind the connecting hoses and electrical connection
4) close the door! pull back the insulation from the area of the hinge and photograph both sides - this will save you the pain of going online
5) you will see the cord, the tensioning wheel assembly and the door balance spring on both sides
6) with the door closed to relieve tension on the cord, remove the cord from the balance spring - this can be done w/o tools at this point
7) remove the 5/16" screw from the plastic tensioning wheels and remove the tensioners, cord - leave the springs in place if not replacing them
8) install the door end of the cord to its hook on the hinge, install the new tensioning wheel assembly, install the old 5/16" self tapping screw through the lower wheel and into the outer hole in the frame
9) thread the cord from the door over the upper wheel and lower wheel. the lower wheel has cord retaining tabs to hold the cord on the assembly
10) hook the eye end of the cord to the balance spring and you are finished with the first side - repeat operations for the other side, reposition the insulation and slide the washer back in its cavity - do not forget to reinstall the stabilizing screws in the upper washer frame
11) you've done it!
12) have a cuppa and do your second washer that hasn't failed yet - it will soon.