JC2228HEHB Jenn-Air Refrigerator - Instructions

This is a side-by-side refrigerator. The crushed ice wheel is part of the icemaker bin auger, and it began to fragment, popping pieces of plastic into the ice dispenser and on into our drinks. The manuf. manual had nothing about parts in it, so GREAT thanks to Partselect for their website!!! Now, to dismantle the bin and auger is simple on this design: remove the bin from the freezer and allow it to defrost and dry; there are two small phillips-head screws on the front underside of the bin, holding the front panel in place - remove these screws and pop the front cover off; you'll then see two small phillips-head screws holding the auger-cap in place - remove these and pull the auger cap out, along with the auger; using a small pliers, remove the nut from the auger at the auger-cap, then slide the auger-cap off; at this point you just start removing washers, blades, etc, from the auger - MAKING SURE YOU KEEP THEM IN ORDER - until you reach the crushed ice wheel; separate the wheel from its metal brace, slide the wheel off and replace it; gradually replace all the other parts in order, cleaning them as you go, and simply put everything back together. It helps to keep the exploded parts diagram at hand - available on the Partselect website. It was a snap. The ordering process was simply and the part was delivered to my door on the second day after ordering.

The repair was fairly easy, just unscrewed the lower back panel and removed the ice maker hoses. the pulled the hoses out of the interior and replaced with new hoses. After running the water for a few moments, all is well and our family has ice and filtered water again. However, be careful when you are moving the fridge out of it's original space because the kitchen floor vinal ripped and now I have to replace the kitchen floor. What would have cost me about $40 to repair is now going to cost me much more.

I used board levers to do one side at a time.Kinda tricky, but you can hoist up fridge high enough to replace wheels. take your time think it out and be safe . Make sure you use saftey boards to support load to protect yourself==good luck A small mirror may help to see how the rollers alien in the supports.

The part that actually moved the ice in the bucket itself kept slipping off the ice bucket in the refrigerator. This was causing ice not to be dispensed. It turned out to be a screw hole that was stripped and was not tight enough to keep the part in place to work properly. I just took it apart and replaced the bucket, put the screw back in and within 10 minutes we were done. I also ordered a new drawer that was broken for the deli meats. I know this was caused by my 6 year old daughter not closing the drawer correctly and the front door getting closed on it. I will have to say when I first came to the site to place my order I thought I was going to have to pay alot more than I did for the parts. The pictures were a great help in finding exactly what I needed. The order was received in great condition and very fast. I will be ordering from you again in the future if I ever need anything else repaired. Thanks for helping a women be independant and fix her own repairs.

With the repair parts ordered and received from PartsSelect.com, I was able to install a new Ice Bucket and the crushed ice agitator assembly. This simple repair has the refrigerator dispencing ice like new.

I removed the plastic cover from the top hinge and loosened the screws. The magnet seal kept the door in place so I removed the top hinge and tried to lift the door off the bottom hinge but the water line wouldn't let it go. Since I don't use the water feature, I just cut the water line and lifted the door off. That's when I discovered the hinge pin was actually broken off, not just the cam. I went ahead and replaced the cam kit and put it temporarily back together, got right back on line and ordered the bottom hinge. The service was again very fast and in a couple of days I received the bottom hinge, repeated the whole process again and this time replaced the bottom hinge assembly, put some petrolium jelly on the cam kit and now it works smooth and perfect.

Took longer to move food from door to inside fridge & take grandkids' artwork off door, & then put it all back than it did to replace cam.
1. Used phillips head to undo 1 screw holding cover over top bracket; lifted off cover.
2. No need to have someone hold door while you remove top bracket; magnets in door gasket will hold it tight to fridge. Used socket to remove 3 screws in top bracket & lifted bracket up off top of door.
3. Door's not heavy. I stood on a sturdy chair to get better leverage. Opened the door enough to break the magnetic seal & llfted it up off bottom bracket. I moved it over just enough to get to the cam, rested the bottom of the door on the floor, & leaned it up against the open front of the fridge to help preserve chilled food.
4. Removed the 1 screw holding in the bad cam to the bottom bracket (uses smaller socket than screws on top bracket).
5. I checked part that goes up inside bottom of door & it was fine, so did not replace it.
6. Trickiest part: putting the door back on. I put a hand mirror on floor by the right corner & facing up so I could see the underpart of the door as I lifted it eased it down on the right place.
7. Closed door, made sure it was straight, replaced top hinge & cover, food, & artwork.

Turned the old one to unseat and replaced with a new one in the reverse order.

remove the bin from the freezer, there are 2 tabs on the lower front cover that pop off and you just pull the entire front cover off. there are 4 nuts that hold the blade cover which you can use the 7in1 with the insert removed.. i believe it's 5/16". remove the cover and the tumbler assembly pops out of the tray.
remove the nut with a set of pliers and lay it out on the table in order.
install is reverse of removal. make sure you get all the washers in the correct location when assembling. don't tighten the nut too tight or it will bind the rotating assembly.

enjoy retrieving ice from the door again!

removed old ice bucket by lifting up on the front and pulling straight out.Remove the front it just snaps into place.Remove the cutter comes out real easy.Put these parts on the new bucket.Slide the new bucket back in your done.

Removed door. Removed old cam closure assembly. Noticed that there was almost nothing inside the door for screw to screw into(only styrofoam insulation), which is why original screw backed out. Bad design. Got longer screw at bigger diameter. Pushed high strength glue into hole, on screw threads, and underneath screw head. Assembled. Crossed fingers. About three weeks have passed and so far, so good.

Popping out the broken switch was easy once I was able to see how the new switch part was engineered. The switch was made to be replaced, having a simple tension hook on the bottom of the switch which needed to be depressed to pull the switch out of the cabinet. Once pulled out, there were modular plugs for the power line that were easy to pull off the broken switch and plug into the new switch. Pop the new switch back in and VOILA, the lights worked again! Thanks to part select's good diagrams of the actual model of my refrigerator, it was very easy to hone in on the exact part I needed. I did notice one problem with the order as the correct series for the part was displayed earlier in the process, but had the wrong series later in the process. However,. I trusted the system and the part is for the right series and fit well (an exact match, down to the color). Thanks Part Select, I would definitely use you again.

Pop loose the plastic grate at the bottom.

Locate and remove the wheel leveling screw from the front bottom corner.

Remove cotter pin from the pin that mounts the wheel assembly to the refrigerator. Tap out the mounting pin.

Lift out the wheel assembly.

Remove the Roller pin from the wheel assembly. I used a Dremel tool with a cutting disk. A hack saw will also probably work.

Install the new roller pin and wheel into the wheel assembly. Use a hammer or vice to peen over the end of the roller pin.

Reinstall and adjust wheel assembly.

Lower the filter bottom housing to gain access to the filter. Unscrew the filter and install the bypass cap. Secure the lower filter housing to the top assembly.

First I removed the outer shell part then removed the 4 screws holding the ice bin together.After taking the parts out of the old ice bin it was easy to put all the new parts together except the new helix end cap which was a bit tricky to put it in place.It wasn't difficult to reassemble but I would stongly suggest taking notice how everything fits together before taking it apart.