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Models > GSD6860JS > Instructions

GSD6860JS General Electric Dishwasher - Instructions

All Instructions for the GSD6860JS
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White latch on soap dispenser broken- would not latch
1. Remove the outside panel on the door by removing 10 phillips screws on inside of door. Outside panel will drop loose - do not let it drop.
2. There are 3 electrical plugs that will have to be removed. The first is a 2" long quick connect in the upper middle of the door panel - it will pull straight out. Remember where it makes its connection. Now the exterior door panel will drop down to the floor, pivoting on two axle screws at the bottom. The interior panel can be left vertical for ease of access.
3. The other two electrical connections are on the left side of the old dispenser and can be removed with a simple pull to the left.
4. Remove the six (6) phillips screws from the panel that hold the dispenser in position. Two retainers will also drop off, which hold the dispenser top and bottom.
5. Angle the dispenser and work toward the inside of the dishwasher, turning as necessary to remove from the opening.
6. Reverse the process for installation. Remember to reconnect all three electrical connections.
Parts Used:
Detergent Dispenser with Rinse Cap
  • Alan from Marshall, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
42 of 45 people found this instruction helpful.
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Dishwasher was not filling with water or cycling.
In order to access the fill valve, dishwasher had to be removed from under countertop. Disconnected water supply line and drain hose under sink. Unplugged unit and removed 2 screws holding unit to countertop. I was then able to pull unit out and replace valve. After reinstallation, the same problem existed. Further research pointed to the control module, approx. $100.00 or the motor, approx. $250.00 - $300.00. I than began looking at new dishwashers, but I did email GE with the problem. They suggested I use citric acid or vinegar in hot water, pour into right rear portion of tub and wait 1/2 hour. After doing that, the dishwasher worked perfectly.
Parts Used:
Water Inlet Valve
  • Jeffrey from Punta Gorda, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Wrench set
42 of 47 people found this instruction helpful.
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Wheel fell off dishwasher rack, landed on heating element and melted.
Simply discarded old wheel assembly and snapped new wheel assembly in place. Very simple.
Parts Used:
Lower Rack Wheel Kit - 8 Pack
  • Stacey from Spring, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
64 of 126 people found this instruction helpful.
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Lost A Wheel For Dishwasher
Repair easy. . Snap it in. . . . . . Impressed with the speedy delivery. Thanks
Parts Used:
Lower Rack Wheel Kit - 8 Pack
  • LINDA from OCALA, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
64 of 126 people found this instruction helpful.
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The wheels on our dishwasher were mis-shapen and broken
It was easy as pie. The new wheels came with the new axles already attached, and the whole wheel just snapped onto the lower rack. I ordered 6 and they arrived quickly and attached within minutes, and the dishwasher actually works better now that the rack is raised properly. Thank you!
Parts Used:
Lower Rack Wheel Kit - 8 Pack
  • lori from MANHASSET, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
62 of 124 people found this instruction helpful.
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Leak from the bottom center
The connector pump had a pinhole leak at the seam (new part did not have seams). Also replaced the sump inlet which looked worn and the impeller.

Lay dishwasher on it's back to access the bottom. Loosen all clamps. Remove both U shaped holders on the sump inlet. Remove screws holding the drain motor. Pull out the pump motor and sump inlet. Connector pump can be unscrewed from the bottom.

Replace parts and reassemble. It isn't that bad once you start disassembly, especially for anyone somewhat handy.
Parts Used:
Pump Connector Inlet Sump Lower Spray Arm Bearing
  • Ashraf from Merrick, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
31 of 42 people found this instruction helpful.
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plastic hinge arm link broke causing door to flop open
First I had to unscrew screws under the counter then pulled built in dishwasher out from under the counter, attached hing arm link to right side bracket on door, and the other end I attatched to a spring at the back of the unit. Thats it! and pushed the dishwasher back into place. All back to normal....by the way Im a 67 yr old great grandmother...
Parts Used:
Hinge Arm Link
  • Margaret from Meridian, MS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
28 of 35 people found this instruction helpful.
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Dishwasher did not fill.
Traced the problem back to the water valve. turned off the water. Disconnected the water inlet and outlet lines. removed the 2 mounting screws and unplugged the terminals.
Parts Used:
Water Inlet Valve
  • Ron from Salida, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
27 of 35 people found this instruction helpful.
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Lower rack on my dishwasher had rusted out, due to use, wear and tear, normal use
I took out the old rack and put in the new rack. Took about 20 seconds tops. But I had thought I needed to order the wheels (8 of them) and the wheel attachments (8 of those, too) separately because when you go to order the rack, it is suggested that you buy those, too. But the rack came with all the parts I needed so I ended up returning the stud rollers. Very happy with the product and the friendly service.
Parts Used:
Dishrack Rollers and Axles - Kit of 8 Complete Lower Service Rack Assembly
  • Helga from Wayland, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
20 of 22 people found this instruction helpful.
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cap was melted
replaced it
Parts Used:
Rinse Aid Cap
  • Greg from Doon, IA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
17 of 18 people found this instruction helpful.
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Soap dispenser latch broke - never worked right
This was a piece of cake. The original soap dispenser never worked right and always left unused soap. The new part was easy to install and works great. Only needed a 1/4" nut driver and philips screw driver to pull the outside panel and replace the module rinse and cap assy. Easy!
Parts Used:
Detergent Dispenser with Rinse Cap
  • Steve from Lincoln, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
16 of 17 people found this instruction helpful.
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Leaking Dishwasher Door Seals <4 yrs old
Gasket it self was simple. Just pull out the old rubber gasket and "stuff" in the new one. Note the new gasket was 1-2" short, so I used a piece of the old gasket to fill in the missing length.

The "short seal" was a bit of a mystery on how to actually remove the old one. Taking off the door panel, and almost all the screws on the door did nothing to get access to the short seal. Finally, I simply pryed up the plastic door liner just enough to slide out the old seal. it has a "slot" that engages a plastic bar within the door. Putting in the new was a bit trickier, but after some three handed effort I was able to slide and then snap in the new seal.

So, in the end I really needed to remove NO screws to do the job.

After 10 washes, all seems good with NO leaks.

Bottomline, for a 4 year old dishwasher needing these parts is a bit silly. Older dishwashers I owned lasted 10-15 years with ZERO problems.

So much for GE buying all their appliances in China.......
Parts Used:
Short Bottom Door Seal Tub Gasket
  • DJ from Franklin, MA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
16 of 19 people found this instruction helpful.
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water inlet valve leaked
I cut the water off to the DW, unscrewed the water connection to the inlet valve, unplugged the electric connection, disconnected the black rubber line from the valve to the washer, removed the 2 screws holding the valve in place. Put the new valve on by doing the above backwards. I also used white thread tape on any connections that needed it.
Parts Used:
Water Inlet Valve
  • William from Westminster, MA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Wrench (Adjustable)
16 of 19 people found this instruction helpful.
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Metal cover broke off of lower spray arm and gluing didn't work.
Turned spray arm while lifting upward to remove the old part. Place new spray arm over the water outlet and turned with light downward pressure until properly seated.

It less time to do the repair than it took to open the box and unwrap the part!
Parts Used:
Lower Spray Arm - Gray
  • Steven from Holland, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
14 of 14 people found this instruction helpful.
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The bottom rack had broken wheels and rusted prongs
Exactly as described by a previous reviewer. I pulled out the old rack, put in the new rack and just moved over the cutlery rack.
Parts Used:
Complete Lower Service Rack Assembly
  • MONICA from ENCINITAS, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
14 of 15 people found this instruction helpful.
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All Instructions for the GSD6860JS
16 - 30 of 564