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Models > DW1000B > Instructions

DW1000B Jenn-Air Dishwasher - Instructions

All Instructions for the DW1000B
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Roller disconnected from upper rack, due to a cracked clip
Once I figured out how to get the endcap off the roller track (allow several minutes, because it was designed by some dork), I slipped the old roller off the track, put the new roller on, and clipped it to the rack. Then I put the track cap back on (really easy once you've figured out how to get it off) and it was good as new.

As for how the cap comes off, it's difficult to describe. But it may help you to know that the cap, despite what it looks like at first, is actually surprisingly long and folded on top of itself. Pulling it directly out doesn't work; you have to unfold it before there's any chance of getting it out.
Parts Used:
White Dishrack Roller
  • Bernard from Boulder, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
90 of 153 people found this instruction helpful.
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Water under the dishwasher
1. I removed the covers below the door and watched during a wash cycle to see where the water was leaking. There was a small pinhole on the rubber connector at the end of what turned out to be the "top shower hose". I was hoping I could just replace that rubber connector, but apparently it is permanantly attached to the entire "top shower hose" assembly.
2. To remove the top shower hose I first turned of the circuit breaker to the dishwasher.
3. I needed to slide the dishwasher about half way out of the cabinet, requiring removal of two screws at the top of the dishwasher attaching it to the counter.
4. I also had to turn off the water and disconnect the water supply hose (at supply valve, not inside the washer) because it had no slack to allow the dishwasher to slide out of the cabinet.
5. I removed the hose clamp at the bottom of the dishwasher.
6. I removed the top dish rack (there are clips on the ends of the rails that can be opened to allow the rack to come out).
7. I popped off the upper washer arm by fiddling with the clip mechanism. Then I removed the threaded "nut" holding the hose in place.
8. As others mentioned, it is good to remember to save and re-use the hose clamp and rubber washer.
9. Removed the old hose.
10. Ordered new hose, waited for delivery. Kids washed dishes by hand for a few days.
11. Installed the new hose. Replaced the rubber washer at the top end and fastened with the "nut." Replaced the washer arm and top dish rack.
12. Connected the bottom end of hose, re-using the hose clamp.
13. Positioned dishwasher back under cabinet and replaced screws.
14. Re-connected the water supply hose.
15. Turned circuit breaker back on.
16. Began using dishwasher again. Observed a few wash cycles to ensure no leaks.
17. Re-attached the covers below the door.
18. Done.
Parts Used:
Top Shower Pump Hose
  • Kurt from North Ogden, UT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Wrench (Adjustable)
43 of 44 people found this instruction helpful.
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Spray holes clogged by hard water deposits
I took off old upper spray arm by gently prying it and the retainer off the upper section of the dishwasher. When I first did this, two prongs of the original retainer clip broke off so I had to order a new retainer clip. The new arm fit perfectly in place and was easily held in place by the new retainer clip. This is a very simple and easy repair. The only tool I used was a flat headed screwdriver to pry off the old arm, but one could probably pry it off manually also.
Parts Used:
Spray Arm Snap Retainer Upper Spray Arm Assembly
  • Timothy from Salt Lake City, UT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
42 of 50 people found this instruction helpful.
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son used door for a step and bent as well as broke spring door component
first i removed the 2 holding screws fron the underside of the counter then oulled the dishwasher out about a foot. i then removed the side panel that hold the front plate in plase on the right, below this were the screws that held the door hinge assembly on the right. i then proceeded to remove those bolts. and replaced with the new one. replacing the spring and the linkage came next no tools required. i have to say that the diagram when i ordered helped emensly. i am a 45 yr old woman and fixed it by nyself thanks to your ordering diagrams. life is good!!
Parts Used:
Hinge Door Spring Linkage Door Spring
  • kathleen from farmersville, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Wrench set
41 of 49 people found this instruction helpful.
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Bad switch that appeared to be worse than it appeared
1. Turned power to the unit off.
2. Used a star bit to remove the 7 screws holding the door panel in place.
3. Handed each to my 2 year-old grand daughter.
4. Removed a 1" switch metal retaining plate and a black plastic cover. Removed one screw holding the switch in place.
5. Gently lifted out the old switch and compared it to the replacement switch.
6. Inserted the two black connectors into the new switch.
7. Removed each of the four wires connected to the old switch and connected each, in-turn, to the new switch. Removed the exterior black handle from the old switch and snapped it into place on the new switch.
8. Put the switch into place, reinstalled the black plastic housing cover and long 1" metal switch retaining panel.
9. Set the door cover in place and let the 2 year-old screw in the 7 retaining screws.
10. Don't have to listen to the wife complain about the dishwasher anymore.
Parts Used:
Door Switches and Holder Assembly
  • Stuart from White Hall, AR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
37 of 38 people found this instruction helpful.
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Roller Broken On Top Rack, Left Side.
First, removed end cap in steel sliding upper rail, second, removed broken roller, third, attached new roller, you can look at other rollers to see how it goes on, fourth, feed new roller into track, replace end cap. Takes less than 10 min, saved 85. 00 Bucks.
Parts Used:
White Dishrack Roller
  • Fred from Cherryville, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
66 of 128 people found this instruction helpful.
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Leaking on right fromt of the door.
removed the door gasket by just pulling it out and pushing the new one in its place. very easy, took five minutes at most. Then removed the 7 screws holding the inside of the door in place, removed the dispenser assembly, held by two drive screws and replaced the dispenser door latch grommet. Finally, removed the insulation foam gasket. Had to scrape the old adhesive from the door as the old a\gasket had disintegrated. This took the most time. Then just pressed the new foam gasket in place. Reading the comments from others was a big help. Don't think I would have replaced the dispenser grommet had I not been warned about it. I'm sure it was part of the problem. All is well now, no leaks.
Parts Used:
Dishwasher Inner Door Foam Insulation Strip Dispenser Door Latch Grommet Door Gasket
  • Gary from Longville, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
36 of 38 people found this instruction helpful.
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Broken roller on rack
Took off old part. Modified new roller w'knife. Found a nut and bolt in scrap pile. Attached.
Parts Used:
White Dishrack Roller
  • donald from Westminster, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
65 of 129 people found this instruction helpful.
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The dishwasher wouldn't fill with water.
I first turned off the water to the dishwasher, then the electricity to it, then took off the front bottom access panel, I then unbolted the inlet valve from the side of the machine, undid the electrical hookups remembering which one connected to which, then unclamped the two hoses, I then put the new one back in place, redoing the hoses and electrical and bolting it back to the side of the machine, then putting the front bottom access panel back on, then turning back on the water and electicity. The one thing that may make it easier if you can is to pull the dishwasher out from under the cabinets and lay it down so the bottom is exposed. This would make the process a little smoother.
Parts Used:
Water Inlet Valve - 120V
  • Jared from Rutland, VT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Wrench (Adjustable)
34 of 36 people found this instruction helpful.
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Dishwasher leaking below door
This ended up to be a (2) phase project. The first repair was to replace the door seal and inner door foam. Thanks to earlier online comments this part was really easy, but we still had a small leak. When I had removed the interior face of the door panel to replace the inner door foam, I had noticed the insulation was wet and deducted that the 'soap cup door latch gasket' was the real culprit so I had to place a second order (Phase 2). The order came quickly and in time for next Saturdays to to list. My advice is to replace all 4 items at the same time and save on mailing cost and repair time; reservoir O-ring, soap cup door latch gasket, inner foam gasket and door gasket. net repair time, about an hour start to finish.
Don and Rosie
Rochester, NY
Parts Used:
Dishwasher Inner Door Foam Insulation Strip Door Gasket
  • Donald from Pittsford, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
31 of 36 people found this instruction helpful.
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Water Valve would not open to allow water into DishWasher
First, I removed the foot plate(s) at the bottom of the Dishwasher. (2 screws each side)

Then I removed the two top screws at the front of the dish-washer. The screws were mounted into a board under the counter that had broken loose. (A minor secondary issue specific to my situation.)

I gently inched the dishwasher out from under the cabinets.

SLOWLY, I tipped the dishwasher over on its side, allowing the water still inside to drain into a pan. Minor cleanup required for the cup or two that missed.

I then had access to the part. I disconnected the power from the wall socket, and I closed the valve for the inlet water from under the sink.

I removed the screws holding the Water Valve to the DishWasher case. Then I took a sharpie and marked one side of one of the two power connectors, black-mark to black-mark.

When I went to disconnect the inlet pipe, there was more dripping than I expected, so the valve under the sink was not closing completely. I needed to shut off the water supply to the house for the next stage.

I disconnected the inlet water supply, which continued to drip slightly into a bucket. I then removed the coupler from the old water valve. It was badly clogged and corroded, so I went to a local HW store and found an exact match 3/8" to 3/8" right angle coupler with compression fitting on one end.

BIG TRICK, before installing the new coupler, WRAP the compression fitting threads with teflon tape. You will not be able to wrap it once it is installed. In fact, I needed to uninstall the part once after I discovered this, to wrap the threads smoothly.

Once pre-wrapped, wrap the other threads that screw into the water valve. Tighten until secure, AND aligned with the direction of the flow tubes of the original.

Match the electrical connectors, black-mark to the same position as before. (The new water valve will NOT have the black-mark on it, unless you transfer one!)

Connect the Water valve back to the Dish Washer chassis with the two screws previously removed.

Connect the inlet water back to the compression fitting with the pre-wrapped threads.

Gently return the dishwasher to upright, and then plug it in.

Open the valve under the sink slowly and watch for drips or leaks.

Run the dishwasher at the start of a cycle, long enough to determine that the valve activates, and allows water to flow. Then stop the cycle.

Gently walk the dishwasher back under the counter, observing that you do not kink the copper water inlet pipe, or the drain pipe.

Adjust the feet, if necessary, back to fully support and level the dishwasher.

Install the two screws holding the dishwasher to the cabinet front. Then install the kick plates and tighten those 4 screws.

Clean up any residual water from the process.
Parts Used:
Float Switch Water Inlet Valve - 120V
  • Bob from Allen, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
32 of 44 people found this instruction helpful.
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Leaking at bottom of door
The initial repair was more involved due to figuring out how to get at the problem. A foam sealer strip located at the bottom of the inner door had lost it's seal. I first sent off for one and it was of relatively thin material. It was carefully installed but still leaked. I ordered another one from Part Select and it had thicker foam. It was installed right over the previously installed strip and made a tight seal. (knock on wood)
Parts Used:
Dishwasher Inner Door Foam Insulation Strip
  • E L from Seeley Lake, MT
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
27 of 29 people found this instruction helpful.
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Dispenser lid would not open
The wax motor seemed to work.
At first I thought something was broken and I tried to figure out the "theory of operation" Working the actuator of the wax motor, I COULD NOT GE THE LATCH TO MOVE THE WAY I THOUGHT IT SHOULD. I ASSUMED EITHER IT WAS BROKEN IN SOME WAY I COULD NOT DETECT OR THERE WAS A FLAW IN ITS DESIGN!

It took a long time to figure out the latch would not be worked open unless it was actually holding the lid- this positions the latch at "half mast" and allows the mechanism to "pick it up from there" and open the rest of the way. So once I figured that out, I concluded the failure was really just worn out parts that were out of tolerance for how this "half mast" position and opening was supposed to work. So I ordered all fresh pieces just to be sure, assembled it (very easy) and put it in (easy). It all works fine now.
Parts Used:
Detergent Cup Lid Spring Detergent Dispenser Latch - White SLIDER Soap Dispenser Pivot Wax Motor for Detergent Cup Actuation
  • Douglas from Pottstown, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver
26 of 33 people found this instruction helpful.
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float leaking
float was missing palnut and letting the float slide up too much causing small leak around the float
Parts Used:
Actuator Lever Pivot Pin Float Assembly Actuator Lever Float Palnut
  • phillip from hodges, AL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
27 of 38 people found this instruction helpful.
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The basket in our dishwasher had many broken parts on the bottom and the silverware kept falling through
We were happy to find the basket we needed listed on your website, even after we could not find it on the Maytag site. It was perfect. I can't believe we lasted almost 2 years with the broken basket we had.
Parts Used:
Dishwasher Silverware Basket
  • Marge from Cranford, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
21 of 23 people found this instruction helpful.
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All Instructions for the DW1000B
16 - 30 of 635