620658101 Kenmore Miscellaneous - Instructions

First I took the door off. Undid two screws that held the top door on. Took the tub out. Make sure you have a spanner wrench. So much easier.

First I bought a Maytag spanner wrench on eBay, you have to have it. It was $12.00 including shipping. Then when the parts showed up the next day followed the video and had it done in just under an hour from gathering my tools and cleaning up. The video was perfect and I had no troubles what so ever. The quote from the repair services was $280.00 and I did it for less than $90.00

Found the parts I needed on your website along with a video that showed exactly how to do the repair. Set my iPad on the dryer and followed along step by step. Never would have tried something like this without your helpful information.

Followed the first guys directions.
remove front
lift top
remove agitator
remove locking nut clockwise
remove inner tub
remove Mounting S loosen set screw and clockwise also
clean well
replace boot as shown in tip in sheet
push boot on completely

Loosened the set screw and removed the agitator, found nothing wrong. Replaced the agitator and tightened set screw, no more wobble.
This is a mid 1970 Maytag and a workhorse.Had three kids wash over the years, now "kids" in their late 30's and early 40' and washer is as good as new (except a little rusty)

First time I had a problem with it. Sometimes just look for the simple things !

Part select refunded me for my part that I ordered very fast.

Great Company to deal with!

key to repair is to watch the video on mounting stem/tub seal as seen thru parts select. However, they use a nice new, clean,sanitized washer that may not reflect a 23 year old washer like mine. They give you the basics and it is invaluable to watch if you have never done this before. I strongly advise you buy a real spanner wrench made for your make. You may never need it again but it makes it much easier. Trying to use a punch or using a dremmel to operate on your large 'nuts' is, well, nuts! Get the wrench, just part of the cost of repair. See ebay. The first thing I noticed different between the video and my real life unit is the water hose connected to the washer, at the top of the tub cover. This did not exist in the video, but it is the way on my unit. So I did not disconnect it, just folded the top out of the way and tied it up. Then of course my real gripe with the video is that I have the old time band around the tub and the barrell, holding them together. They do not mate up very well and are not easy to put back together properly. In fact, installing the stem seals was easy and it fixed the original leak. I might add when you buy the replacement parts, you actually get 3 new parts. I suggest you use all the new parts in the package. You paid for them, you need them. Again the video only talks about replacing the very bottom seal, never mentioning the other parts they sold you in the bag. It is easy to figure out how to replace the other parts, they look like the ones you took off to get to the very bottom seal. Use all the new parts, regardless. So the only real issue is putting the band back on to hold the tub to the drum. We did not get it correct the first time and the unit would not spin, I had the top down too far. You could smell the rubber burning from the drive belt. They forgot to tell us about that!! Bums. So we loosened up the band, raised up the top piece and got it to spin. Of course, we did a large load, filled the water to the highest level allowed and when the unit hit the spin cycle, we got a leak from under the band. Thx video. To fix that we decided to never use the highest water level. So far so good. I can tell you the engineers failed on the design to mate up the cover to the tub. Other than that this can be done by us goobers, just take your time. And good luck. I must also thank my helper, neighbor John . for his added wisdom and support.

Viewed the very helpful video on your website, that spelled out all the steps to follow. The key point is to not forget the spanner nuts are left handed threads - even after noting that from the video, started the removal in the wrong direction, then caught my error and moved on through the disassembly process. In my case, I took time to deal with a lot of soap buildup cleanup in the outer tub, and even cleaned and put rust inhibiting paint on a few spots to try to get a little longer life out of the old machine. This repair cost far less than replacing it, and should get us several more years of service.

This washer was purchased in the early 1980s and is different from the one in the video and other repair instructions. You can recognize this earlier model by the agitator design. It only has the 4 paddles that start at the bottom and does not have the auger design on the upper part of the spindle as the newer ones do. While I was able to get the agitator to pop off by threading thin ropes under it and using a four-foot board as a lever, that was the end of my successful efforts. Even with the special tool and a five pound hammer, the lock nut would not budge -- even after overnight soaking in WD40. Yes, I did recognize the reverse threading. My next attempt would have been to heat the lock nut with a butane torch, but I gave up at this point and purchased a new washing machine on my way to pick up the torch. Would be curious to know if anyone else has had success with this older model as I saw other differences in the design that suggested that it may not have been compatible with this kit.

I first removed the front panel of the washer and removed 2 screws holding the top of washer in place. I had to flip the top up. This allowed easy access to the tub. I then removed the agitator by removing the set screw on the lower portion. From there I loosened the mounting securing device by using the nail punch and hammer inside of the tub (it was loosened by turning it clockwise). The tub was now loose and I removed it from the washer. Next I removed the torx set screw and the tapered hub unit (cork on it). It had to be again loosened with the hammer and nail punch and turning it clockwise. This exposed the part that needed to be replaced. I replaced the old with the new and the washer now works great with no leaks! Be sure to clean everything you remove that will be reassembled.

The PartSelect video was awesome in giving me confidence. The step by step instructions worked well until....

Calcium carbonate buildup on the reverse threaded spanner nut locked it in place such that I couldn't break it free.

I tried muratic (hydrochloric) acid which removed the surface scale nicely. But, no impact on allowing the nut to be pounded free. I then used a dremmel drill bit to vertically drill holes into the nut cross section. This allowed me to tap in a cold chisel and then pry the nut apart. Unfortunately, I had to repeat this for the second spanner nut as well.

Note, the first nut threads on the second part of the tub seal kit. So, drill away. You will not need these threads. however, the second set of threads you need to be carefull not to mess up. By drilling verically you can remove most of the cross section and cold chisel the rest without damaging the shaft threads. Second note: gently tap /wedge the cold chisel into your drilled out area. you don't want to hit hard and risk the ball bearings/raceway from getting ruined. Use the cold chisel to pry apart the aluminum stem hub. Its cast, so it will break pretty easily.

Net, the video allowed me to complete a project that exploded views, etc. would never have! The frozen nuts aside, this was an easy job that WORKED! No more leaks.

I followed an the online video and the repair, my first stem seal repair, went fine. Kudos to PartSelect. The parts arrived in 3 days normal delivery. I saved $500 by not buying a new washer!

First unplug the unit. Removed the front panel. Removed the two hex head bolts from under the top at hte front right and left corners. Tip the top back. Unsnap the cover being carefull on the tabs. Loosten the set screw (bolt) on the bottom of the agitator and remove. Unscrew the retaining ring. Remember reverse thread. remove flange under that. lift out inner tub. Loosten the set screw (torx) on seal and unscrew reverse thread also. Remove rubber seal boot. Clean all surfaces and reverse the steps.

I followed the others directions and it's important to note that both nuts involed are indeed left handed threads. Also the it's important to know that[at least on my machine] that the set screw on the agitator is a torx headed set srew, not an allen srew. Other than that it was a pretty quick fix.

Got ipad and follow direccions on utube.

searched on line for the part.you guys had a very informative video looked how simple it was i purchased the part i needed and the rest was history thanks you guys are great saved me around 140.00 bucks. for about 15 minutes worth of work