620658101 Kenmore Miscellaneous - Instructions
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water leaking from around center shaft below fixed tub
My washer is 5 years old and water began to leak on the floor. I took off the front panel and filled the tub. Water did not leak immediately, but after the tub filled with about 3-4 inches of water, the water began to leak from a rubber washer between the fixed tub and the drive shaft. I looked online for exploded diagrams of Maytag washers, when I came across your site. By looking at your diagrams, I determined what parts I needed and ordered them. The parts arrived in 2 days, and I installed them. There were no leaks and it cost me under $70 (a repairman would have cost at least $250). The only thing I would recommend to those in similar situations, is to purchase a spanner wrench (your site does not sell, but others do). The stem seal and hub assembly is reverse threaded (clockwise to loosen) and is difficult to remove due to tight quarters in the tub.
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douglas from bonita springs, FL
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Socket set
529 of 559 people
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leaked water when agitating in wash cycle
First I removed the screws that held the side panels on at the bottom, then I removed the screws that held the front panel on and removed the panel. I removed the agitator, loosened the retaining nut with a hammer and a punch, removed the bolts holding the tub springs, removed the bolts for the top panel and flipped it out of the way. Then I removed the clamp for the inner tub and pulled it out, then I pulled the outer tub out. Then I removed the seal and scrubbed the rust off the seal mating area, then installed the new seal and re-assembled the washer. It works perfectly now and no longer leaks and it is over 20 years old. This is the first bit of problem we have had out of this machine, the lonely Maytag repairman commercials are true.
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Jonathan from Lavonia, GA
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Screw drivers, Socket set, Wrench set
52 of 56 people
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Washer was leaking water onto the floor underneath
Pryed the front cover off and set it aside. I pulled the top cover off by removing the 1/2" hex screws under the front cover and hinged it back. Removed the agitator set screw with a 1/4" hex nut driver and pulled out the agitator assembly. Had to remove the nut that holds the hub assembly in by using a hammer and punch. There is not much room in the tub so be careful you don't hit the sides. It goes off by turning it clockwise. Then the splash guard comes off and then the inner tub with the top gasket and ring can be lifted out of the washer. The tapered cork covered hub was exposed and it also had to be removed with a hammer and punch clockwise after removing the torx set screw on the side of the hub. The rubber seal was now able to be removed under the hub and on top of the bearing on the outer tub. I had to clean all the accumulated scale off seal and bearing surfaces before putting new parts in (rubber seal, hub assembly, and new locking nut). Everything went back easily. Should be good for another 5-10 years...
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Eric from Bonnots Mill, MO
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Screw drivers, Socket set
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Washer leaking badly and making loud noise on spin
Determined the tub seal was bad and ordered the seal and tub bearing. Removed the front cover with two phillips screws and unbolted the top to lift back. Removed the agitator with 1/4" setscrew on side and lifted out. Using punch and hammer, broke the inner tub nut loose (clockwise is off). Lifted out the inner tub, unscrewed springs from the bottom and removed; then removed the bearing with a little prying (had to raise the tub slightly and tap the center splined shaft to push out) and lifted out the outer tub. Outer tub had few rust spots about to penetrate, so sanded off rust, primed with etching auto primer and sprayed enamel topcoat to prevent further corrosion. Reassembled in the same order.
When done, there was still a loud noise on the spin cycle, so obtained a spin bearing and brake assembly (need to replace both most always). Tilted the machine on its back and removed the pulley, then put a special wrench on the brake assembly and broke loose (counterclockwise) with a 3 foot extension after placing a 2x4 section in the tub between wall and one of the bases for the spring arms (to keep the tub from turning). When the brake came off it was full of water and corroded from the leaking tub bearing previously replaced. Reassembled in reverse order and replaced two belts on the bottom for good measure. Works perfectly now and is very quiet.
In my estimation, the repair should have included both the tub bearing/seal and the spin bearing/brake assy from the outset. Could have used a chain visegrip wrench instead of special tool to remove the brake assy - whatever is available. The tool costs a lot and will never be used again.
When done, there was still a loud noise on the spin cycle, so obtained a spin bearing and brake assembly (need to replace both most always). Tilted the machine on its back and removed the pulley, then put a special wrench on the brake assembly and broke loose (counterclockwise) with a 3 foot extension after placing a 2x4 section in the tub between wall and one of the bases for the spring arms (to keep the tub from turning). When the brake came off it was full of water and corroded from the leaking tub bearing previously replaced. Reassembled in reverse order and replaced two belts on the bottom for good measure. Works perfectly now and is very quiet.
In my estimation, the repair should have included both the tub bearing/seal and the spin bearing/brake assy from the outset. Could have used a chain visegrip wrench instead of special tool to remove the brake assy - whatever is available. The tool costs a lot and will never be used again.
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Barry from Brooklyn, NY
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Screw drivers, Socket set, Wrench set
19 of 22 people
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leak at trans. stem
remove front, 2 screws hold top down, 1 screw holds adgitator on, hammer and punch to remove stem nut (clockwise) used wd40, lift tub out, hammer and punch to remove stem (clockwise), pull seal off, put liquid soap on seal and reverse process, no more leaks!!
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Mike from Beachwood, OH
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Nutdriver
14 of 14 people
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it was leaking underneath the washing machine tub
That would take forever to write in everything you have to do, but I did go to a website that had the steps you must do to complete the repair. You can google tub seal kit and mounting stem and the brand of your appliance and i'm sure you will come across the steps to complete the repair. I would advise you to first order a spanner wrench it makes the job much easier and you really can't complete the job without it. So do that first and then take the machine apart if you suspect it's a tub seal leak and then order your parts. if i had a spanner wrench available to me from the beginning it would have gone much smoother from the start.
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Jason from Clinton, OK
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Difficulty Level:Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
14 of 14 people
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Leaking Tub Seal
The task to replace the tub seal would have been relatively easy had it not been for the need of a special spanner wrench to remove the nut securing the seal. Instead of purchasing the one time use spanner wrench which was only available on line and would have delayed my repair I elected to cut the putty metal nut off with a cutting dremel tool. This was a delecate process to ensure one did not damage anything else in the process of cutting the nut. Once complete a set screw, pipe wrench and common screwdriver, hammer and tap punch was all that was used. Easy process from removal to installation and the leak was fixed saving significant $$$ over having a "maytag repairman" perform the fix...parts select video helped describe everything and cost while not cheap was significantly less for an adept DIY customer.
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jerry from haslet, TX
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Screw drivers, Socket set
14 of 17 people
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Water Leaking from underneath washer
For the most part, I followed the excellent repair advice already available on this site for installing these parts. Especially useful was the caution that the threaded pieces had "left hand" threads and to loosen them they had to be turned in a "CLOCK WISE" direction. My washer is 9 years old and due to calcium deposits on the threads, I did have some trouble with loosening the large retaining nut. I first soaked the nut for a few hours with a rag soaked with white vinegar. This removed some of the calcium but I still was unable to undo the nut. Finally, I soaked the nut overnight with penetrating oil and WD-40. The next morning I was able to loosen it using a drift punch and medium sized ball peen hammer. I only had one difficulty. Maybe it wasn't necessary to do so, but I wanted the rubber boot seal to be seated pretty close to the surface of the inner basket. This turned out to require more downward force than I would have expected even though I installed it dry, without use of any type of lubricant or soapy solution. Now, two weeks worth of washing and not a drop of water seen underneath the washer.
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Rocco from Kenvil, NJ
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Socket set
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washer was leaking
first i removed front panel by pulling it from the bottom and then removing the top. then i removed the agitator with a 1/4 nut driver. then i had to open top lid which is hinged and held together by two 1/2 inch bolts. after i opened up the top of the washer i had to remove the white plastic top of the inner tub. in order to remove the inner tub there is a large nut that i had to use a punch and a hammer to break it loose. don't forget this nut is counterclockwise to loosen.hint use a little wd40 due to calcium build up around nut. once the inner tub is removed you should see the rubber bushing. be sure to remove all rust and water calcium build up before installing new bushing. i used a wool pad. put everything back together the way you took it apart and it should fix your leak.
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jason from euless, TX
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Socket set, Wrench (Adjustable)
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Leaking from under tub
removed screws on front of washer, removed bolts holding top cover hinged back, nut driver to remove agitator, slipped agitator off, removed tub hoses, did not have special wrench to remove large nut on shaft, used punch and grinder to removed, had new large nut so wasn't concerned about damaging old one, pay attention to thread pattern to know how to turn, if you had special wrench job would be easier, removed spring bolts and took out inside drum and tub. cleaned corrosion and installed new seals, can be hard to slip on new seal, don't use grease, get dishwashing soap to use as lubricant to put on. Put back together and all is good.
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Reece from Joplin, MO
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
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tub leaked
followed instructions elsewhere here. Procedure went flawlessly
To undo the nut I used a 1 1/2 " long x 5/16 bolt to hammer on.
STILL LEAKS. Needed PS2347235 =Tub Bearing Kit . Going back in...
THe remainder concerns the bearing procedure:
The 3 bolts holding the outer tub to the legs have rectangular washers. Those are not totally flat, and are marked for outside, top ... so pay attention. It might make a difference.
Outer tub came off the rubber bushing. Took some pulling the bushing off the shaft, and removing the sleeve bearing was a challenge at first, it would not move on the transmission shaft. Soaked with wd40 overnight. Drove it off with cold chisel (driving upward). For re-attaching the 3 tub bolts I used a ratchet tiedown strap to pull the 3 legs together to get enough thread to start, what with all those washers and things.
Ran spin cycle dry for 3 minutes as per instructions before filling with water. Success.
To undo the nut I used a 1 1/2 " long x 5/16 bolt to hammer on.
STILL LEAKS. Needed PS2347235 =Tub Bearing Kit . Going back in...
THe remainder concerns the bearing procedure:
The 3 bolts holding the outer tub to the legs have rectangular washers. Those are not totally flat, and are marked for outside, top ... so pay attention. It might make a difference.
Outer tub came off the rubber bushing. Took some pulling the bushing off the shaft, and removing the sleeve bearing was a challenge at first, it would not move on the transmission shaft. Soaked with wd40 overnight. Drove it off with cold chisel (driving upward). For re-attaching the 3 tub bolts I used a ratchet tiedown strap to pull the 3 legs together to get enough thread to start, what with all those washers and things.
Ran spin cycle dry for 3 minutes as per instructions before filling with water. Success.
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Fritz from Redway, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Wrench (Adjustable), Wrench set
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washer was leaking when water level got about 4 inches in tub
It was fairly easy, start out by using a screwdriver and push down and out on the front cover and remove it. Take out the 2 small bolts that hold the top cover down to the sides and lift the top cover up and lean it back out of your way. On the bottom side of the agitator there is a small bolt that holds it down, loosen that bolt and pull the agitator out. The hardest part of the entire jod was to use a small chisel and hammer to take off the nut that holds the assembly down.Remember it has reverse threads,you have to use a chisel to back it off and use some WD40 to help remove the calsium build up that is around it. Once you get that large nut off, there is a set screw on the side of the assembly that you have to loosen up before you can take it off, it's a "star driver" head and not a allen wrench set screw.Just take your time and look at your new part and compare it with the old one and take your time and remember how you take the old part off,and you will not have any problem putting the new one on. This was the first time I ever worked on a washing machine, and by checking out the parts first and comparing everything,even someone that might not have much mechanical skills can change this out. My washer works fine and not a drop of water leaks anymore.One thing I did learn, if you change this part out and put it back together and try it out and it makes a funny sound and you smell something like its burning, you might did what I did. I thought I had it to tight, but I put the large nut on before I put the tub back on!!! The agitator was holding the tub down, but it could not spin in spin cycle.... Good luck with you repairs, you can do it.
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Brian from Bush, LA
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Screw drivers, Socket set
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Washer Leaked Water From Bottom Seal
Removed washer tubs inner and outer nut (part # 10 ) on inner was hard to remove and is a reverse thread used hammer to loosen once off removed 1st tub - then removed set screw #17 and then unscrewed mounting s item #29 this again required some hammer tapping to loosen - once off used flat head screwdriver to pry & remove the rubber piece on bottom of outer or 2nd tub -but keep going as the leak will probably be from part #20 tub bearing ( this will save you the time to test and find out it still leaks and have to take apart again after only replacing #29 removed 3 bolts holding tub - disconnected hoses and removed 2nd tub - used rubber hammer to knock out and install #20 tub bearing - reasembled and wow no leaks to cost about $120 - time worked on 3 hrs - only because took apart 2 times - down time on washer 10 days as we didn't order all parts to start with no beer needed but did enjoy a nice red wine - good luck
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JACLYN from RICE LAKE, WI
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Difficulty Level:Difficult
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Total Repair Time:More than 2 hours
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Tools:Pliers, Screw drivers, Socket set, Wrench set
6 of 7 people
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Washing machine was making a weird churning sound during the wash cycle and was slowly leaking water from bottom.
I followed the instructions on this website to a T. You can take the front cover off and you will notice a small drip from the tub area where the Hub bearings (above the tranny) meets the washing tub. Once you've identified that the leak is indeed coming from that area and not a loose tube. Allow the washer to complete the job and drain the water. Then simply unplug washing machine before starting the process of the repair. It is very important to remember that you must have a spanner wrench before attempting to perform this repair. keywords=spanner+wrench came within two days with Prime Shipping. Also be sure to order the replacement parts from this site. It takes about 3 days to arrive however so be prepared to be without a washer for a few days. Other than that just follow the instructions provided and there is a very good step-by-step video on this site .
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Jimmy from FREEPORT, NY
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Socket set
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slow leak at bottom of unit.
This job turned out to be alot easier than I thought thanks to the tips I received on the web site. First I removed the agitator with a small nut drive I believe it was 1/4". Than I removed the two screws holding on the lid and lofted it out of the way. This is where the Hammer drill comes in. I had read someone else had used WD40 to help break free the threads and get the retaining ring off the tub it self. I worked on this for about 20 minutes with lube and trying to tap it off with the hammer and tap method. Finally I looked over and sitting there on the self next to the washer was my hammer drill. It can't be any worse than banging on the thing with the hammer. (They proably don't reccomend) but with a straight tip and a couple of quick shots the gaint nut came right off. I will say that my washer being older I could barely even tell where the threads were so I figured why not. It worked great. I then took the tub ring(plastic) at the top off and removed tub. Again a couple of quick shots with the hammer drill and the ring came right off. I did spend a little time making sure everything was clean and then reassembled machine with no more leaks. It may sound strange but it worked great with no fighting the space constraints, the calcium buildup and no damage to machine. If it doesn't work get a bigger hammer. Good luck
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alex from ogden, UT
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Nutdriver
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