38351 General Electric Refrigerator - Instructions

I used pliers to pull lightly on the head of the switch, while I inserted a small flat head screw driver into the base of switch and gently worked around the edges to free it from the panel.

Repair was a no brainer. More important, Part Select was extremely efficient. Customer Service was very helpful as my model number was not available on line. Thanks for your wonderful and prompt service. Rich L.

I replaced the fan motor and one of the grommets. When I took the motor out it was clear it was failing because there were metal flakes from the motor on the fan blade. I followed the instructions on the posted video. My model did not have a removable bottom tray in the freezer so that was one less thing to do. Aside from that the video was accurate. I had two minor problems during reinstallation. First, it was very difficult to get the spring clamp back on the fan blade without pushing it against the motor. Recommend you get someone to help hold the spring open while you push it on. Second, the length of wire on the replacement was not exactly the same as the original and I had to move some wires around. Recommend you take a picture of the cable layout before disassembling.

first I ordered parts that didn't work. the return process was painless and I found the part I needed, which just popped right in!

I FOLLOWED YOUR VIDEO............WAS EASY. THANKS

Despite attempts to quiet the 2 year old fan, I went ahead and replaced it. Part Select was prompt with a new one at my door less than 24 hours. It was just the fan motor, so took a couple extra steps to place it in the metal housing, but no problems and though the frig still makes noises, it's not coming from the fan as before.

Followed the instructions on the repair video and it made very easy. Also saved us a lot of money. Thanks for your help.

First I removed the left condensor fan motor bracket nut, loosened the right motor bracket, dropped the moter bracket down freeing the motor from the rubber grommets.
Pulled the fan off from the motor shaft, pressed the new fan on the shaft and installed new grommets. Replaced the motor bracket and tightened the right bracket nut and checked fan for clearance and free spin. Reinstaled the left bracket nut. Turned on the refrigerator and checked fan for action. Everything worked great.
I did not know the fan replacement came with a compression ring already installed, so now I have an extra compression ring.

even my three year old grandson could do this one! open the door slide the old tray all the way out and slide the new one in. wha-la! Actually I was very impressed at the ordering process since I could actually see a picture of the bin in its actual use not just some obscure number with a vague discription. I'm a visual person so this made it extremely easy to see what I was ordering. No guess work.

After reading the trouble shooting section of the owners manual, I determined, without much difficulty, that the temp control was defective. I checked some local outlets and found the prices running from $36.00 and up. The same part from this site was around $20.00. Guess where I bought mine! It arrived in a timely fashion, and I installed it with no problem, in about 10 - 15 minutes. This was a very easy job, just remove and replace three wires snap the unit into place, and screw the cover on. Tip: I always use you tube or another source to get some instruction, just in case I'm not as smart as I think I am!

Removed and replaced

Went on YouTube and it had excellent instructions for removal and installation

Took back out of freezer compartment, pulled plug and removed old motor, inserted new parts. It was
easy and the parts arrived the day after I ordered
online, even though I chose the cheapest shipping
option. Nothing in my freezer had a chance to thaw
out.

Open freezer, remove rack....this got a little complicated because I had to remove the door, that required the offset screwdriver because I had a clearance issues preventing the door from opening all the way. Remove the panel covering the fan, unplug the fan, remove it from bracket, install new fan, plug in, replace panel, replace rack, replace door...bam all done!

My repair was simple. Just put the shelf in the holes in the freezer. The AMAZING thing was how quickly I recieved the part after placing my order. I placed the order at about 3:30 pm on a friday checked the box for ground shipping and the part was at my door the next morning. I think that was a mistake, but I was impressed.