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36358897897 Kenmore Refrigerator - Instructions

All Instructions for the 36358897897
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the cheap plastic drawer holders broke!
Not only were the parts delivered in 2 days....but a phillips head screw driver and matching up the new rails with the old ones turned out to be a super easy and fast repair!! A monkey could do this repair!! But now I noticed the left hand top drawer rail is cracked! It stinks that the quality of the original parts are so poor...but at least I'm saving some money doing it myself!!!
Parts Used:
Drawer Slide Rail - Right Side Drawer Slide Rail - Right Side
  • MARYT from KISSIMMEE, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
31 of 44 people found this instruction helpful.
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water running slow
unscrewed old filter by hand, installed new filter.
Parts Used:
Refrigerator Ice and Water Filter
  • David from Tacoma, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
35 of 57 people found this instruction helpful.
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freezer coils not thawing and fridge getting warm.
Replacing the heater is very easy. Remove the wire racks and the two lower rack bracket screws. Remove the two screws to the back panel, unclip the ground wire and remove the panel. Two screws hold he heater on and two wires for the connection.
However, this did not solve my problem. The story is this. The fridge was getting warm because the coils were freezing over. I called the local repair guys "poncho and lefty" and they came out and replace the themostat and charged me $150. It still froze over a week later. They came back and said it must be the circuit board and charged me just for the $125 part. Nope, it still froze over in a week. So I thought I would take things into my own hands and tell poncho and left to hit the trail. I then ordered a new heater because the old one looked bad even though it checked out okay with an ohm meter. Unfortunately, that didn't solve the problem either. The last thing is to replace are the temp sensors. But before I ordered anything I submitted my problem to a "fix it" forum and someone suggested to check the part number of the themostat that was put in. This turned out to be a brilliant observation. It seems poncho and lefty replace the thermostate with one that is used with a timer. This fridge has the timer built into the circuit board and has a very different temp range than the one they replace it with. Their first clue should have been that the wires were a different color than the one they were replacing and that the part number was totally different than the one they took out. So I ordered a new thermostat and the three temp sensors and replace all of this and the unit works as good as new. The forum also told me that the bullet shaped temp sensor were faulty and should all be replaced, which I did.
Now I have all new parts, so it should be good to go until the compressor takes a nose dive. Hopefully, that will not be for 5 or 6 more years.
Parts Used:
Defrost Heater and Bracket Assembly
  • Gerald from Ada, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
26 of 32 people found this instruction helpful.
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The old Solenoid was rusted and made a loud noise, also kept the trap door open.
First I removed the face plate by lightly prying . Once removed noticed 4 screws. Removing the screws allows you to gain access to the two plugs, one for the solenoid and the other for the switch that energizes the solenoid . Unplug the connectors and carefully lower the piece enough to reach the 3 screws that hold the solenoid in place. The 4th screw in the center at the bottom of the solenoid is the ground wire. If it is rusted like mine was just re-attatch it to one of the solenoids holding screw. It must be grounded!
Just re-assemble, just dont forget to replug the connectors. Also a little hint, If you open the freezer door a little you wont trigger the solenoid.
Parts Used:
Dispenser Door Solenoid Kit
  • Kevin from West Palm Beach, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
24 of 27 people found this instruction helpful.
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This seems to be a design problem because I have to replace this part about every other year since we bought it. I tried to talk to GE but all they want to do is send a service man out to replace the part for about 100.00, But I do it for around 15.00. I just think they should find out why the rubbe
The repair is easy, just pop the grill off around the ice and water door, then there are 4 screwws to take out so the touch pad can be moved out of the way to unsnap the old door assm. and snap in the new one and wait about a year and a hald to order another one!!!!!
Parts Used:
Dispenser Door Assembly or Flapper
  • Jeff from Columbia City, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
26 of 35 people found this instruction helpful.
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Failed Icemaker
Shut off power to the refrige. Removed old icemaker, using large hammer. Installed new unit.
Parts Used:
Ice Maker
  • GARY from PARRISH, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench set
34 of 60 people found this instruction helpful.
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Wouldn't dispense ice
First pried off front panel, then removed 4 screws that hold dispensing unit in place, then rotated top of dispensing unit out, then pulled off electrical connector, then removed screw that holds switch in place and removed switch. Installed new switch by reversing above procedure. Only thing switch wasn't the problem. No ice problem was resolved later by replacing control printed circuit board which is located in the same area.
Parts Used:
Dispenser Switch
  • george from palmetto, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
24 of 34 people found this instruction helpful.
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Both Slides Were Broken
I removed the shelf, unscrewed the slide rails and replaced them with new ones. I replaced the shelf, put the food back in and I was done. Thanks, john bowers
Parts Used:
Drawer Slide Rail - Right Side Drawer Slide Rail - Left Side
  • John from Charlotte, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
23 of 31 people found this instruction helpful.
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Replace ice maker
New ice maker only used 2 screws and the old one had 3. This was no problem. The old ice maker had already been removed. Just loosen the 3 screws and unplug the cord to ice maker. Only problem with ice maker was with the cord, which I had to use the supplied adapter. It was too long and in the way when reinstalling the ice bin. The ice bin had a small notch area on the bottom left. I used a plastic tie to bundle the cord into the notch. Carefully placed ice bin and no problem. The first part I received was damaged and was replaced 2 days later by a brand new part. Customer service charged for the replacement part but said they would credit my charge card within 2 to 3 weeks for the damaged part. Its been a week and if they follow thru like the said I woild give Part Select 5 Stars for service and Parts.
Parts Used:
Ice Maker
  • Gary from Glendale, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
21 of 26 people found this instruction helpful.
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Refrig. Side not cooling enough
Replaced several things: evaporator fan motor, defrost heater element & defrost timer. The motor was the key problem but did the other repairs because they are common failures and are easy to replace and are not that expensive. Changing the motor was tedious because of tight access to it. Took about 2 hrs for me. Fan is working properly but not have a problem with water to ice maker not shutting off. I'm researching that problem. (I replace the water valve 2 hrs ago. That was a simple task - took 15 mins.)
Parts Used:
Evaporator Fan Motor
  • William from Moorestown, NJ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers
22 of 31 people found this instruction helpful.
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Ice maker would not make ice..
1) I removed the icemaker and placed on work table.
2) I pried the front plastic cover from the control box to expose the front base.
3) I removed the three mounting screws from the base (it is not necessary to remove the screw in the plastic gear) and removed the front base. This exposed the back base
4) Using an ohmmeter, I was able to isolate a bad contact on one of the three microswitches in the control box (the one that was mounted to the back base). Replacing this microswitch solved the problem.
Parts Used:
Icemaker Switch
  • James from Mebane, NC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
19 of 23 people found this instruction helpful.
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Frig would stop working every so often. Lots of food got spoiled.
Got part overnight. Unscrewed cover plate at top of regerator compartment, disconnected old part, connected new part. Screwed back plate. Voila!

I saved a bunch of money!
Parts Used:
Defrost Timer
  • Rene from Bronx, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
17 of 19 people found this instruction helpful.
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Broken water line near solonoid to feed drinking water
bought an push in, in line connector and a new 5/16 plastic hose. I just replaces 2 feet of plastic hose from the selonid up an splices the hose using the connector. Worked perfect.
Parts Used:
Plastic Tubing - 5/16 Inch Union Connector - 5/16 Inch to 5/16 Inch
  • Gregory from Yucca Valley, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
20 of 29 people found this instruction helpful.
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The water was leaking from below the refrigerator, and a big puddle was being formed.
First I removed the screws, and the covering at the bottom rear of the GE Fridge. I then removed the existing water valve which was the source of water leak, it was all corroded with the leak at the valve joints, so I knew the water valve needed to be replaced. The water valve I received from PartSelect fitted in perfectly, once I had removed the old valve. All I needed was couple of screw drivers for the replacement. I would like to thank PartSelect for making this easy and saving me lots of money & time by not going for outside professional help.
Parts Used:
Primary Water Inlet Valve
  • mohammad from fremont, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench set
16 of 18 people found this instruction helpful.
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Refrigerator to warm freezer ok
The comments from customers experiences gave me the confidence that the defrost timer was the problem since the compressor was still working and it went just as they all said, four 1/4' hex head screws and I had access to the old timer, unplugged the old ,plugged in the new and put the four screws back in. Nothing happened so after a while I looked a bit harder at the accessable part of the timer after intallation and saw what looked like a dial. I turned the dialclockwise and immediatly the compressor turned on. I have not found any information as to how much or little to turn this dial which obviously is an adjustable cycle setting so I just turned it all the way, so far everything is working alright.
Parts Used:
Defrost Timer
  • Christopher from Madison Heights, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
16 of 18 people found this instruction helpful.
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All Instructions for the 36358897897
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