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36358897897 Kenmore Refrigerator - Instructions

All Instructions for the 36358897897
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Steady drip of water out of the water valve
I unplugged the refrigerator and removed the black fiberboard panel at the back of the unit. I turned off the water at the wall and disconnected the copper water line from the unit.

One bolt holds the valve assembly in place. Once the bolt is removed you simply pull the unit out of the refrigerator. I took the time to mark all electrical connections and water lines (1, 2, 3, etc.) and wrote the corresponding numbers on the new valve unit. I unplugged the electrical connections and removed all water lines by gently squeezing them with the pliers and pulling them out of the old valve.

After everything was disconnected I connected the new valve. The numbering system made it easy to know exactly which plug/line went where and it was reconnected in less than 2 mins. I slid the unit back, replaced the single bolt holding the unit, reconnected the main copper water line, turned it on, placed the fiberboard back in place and was done.

We had an estimate from a refrigerator repairman of $275 to change this valve, parts & labor. We thought it was ridiculously high and decided to attempt the repair ourselves. Best decision we ever made and saved a fortune.

This is definitely an easy fix. Go for it!
Parts Used:
Water Valve and Bracket Assembly
  • Janet from Weston, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Wrench set
14 of 19 people found this instruction helpful.
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Ice Maker Timing was off
The Ice maker would not run through a cycle. It would fill with water and produce ice but would need a little help by pressing up on the ejector to run through its cycle. Otherwise, it would not bring the ice to the holding bend. Sometimes the water would not fill. The icemaker was making ice it just was not letting the ice maker run through its cycle so I figured it had to be the circuit board. I bought the circut board which was easy to install.
1) Turn off water line and unplug power.
2) Pop off front panel plate at ice cube select switch area.
3) Unscrew 4 screws that holds control panel housing in place.
4) Remove panel assembly by disconnecting two different wiring plugs.
5) Unscrew 2 screws that allows access to control circuit board at end cap.
6) Remove circuit board by sliding it out of the assembly housing.
7) Install new circuit control board in assemble housing and screw on end cap retainer.
8) Attach two electrical wiring plugs.
9) Install control board assemble housing into frig opening and secure with 4 screws.
10) Install front panel plate (pops on).
11) Plug in power and turn on water line.
Parts Used:
Dispenser Control Board - 2 Slide Switches
  • Mark from Antelope, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
11 of 11 people found this instruction helpful.
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Flapper was stuck open. Old and warped.
Replaced flapper
Parts Used:
Dispenser Door Assembly or Flapper
  • James from Virginia Beach, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
16 of 27 people found this instruction helpful.
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slow water flow in dispenser
opened refrigerator door located water filter location in right back corner unscrewd 1/2 turn and out it comes without shutting off water it is a snap to do by anyone and shipment was really quick thanks. People do not call a service tech for something this simple even a child tall enough can do it.
Parts Used:
Refrigerator Ice and Water Filter
  • dwight from phoenix, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
14 of 21 people found this instruction helpful.
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Fridge wouldn't start
Removed cowling unpluged timer and pluged in new one.
Great Service, got part in one day
Parts Used:
Defrost Timer
  • Patrick from Medford, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
12 of 15 people found this instruction helpful.
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Water was leaking from rear of refirgerator
Unplugged refrigerator.
Disconnected inlet water line.
Disconnected outlet from leaking valve.
Unplugged electrical connections.
Reversed with the new part.

Plugged it back and there were no more leaks.
Parts Used:
Primary Water Inlet Valve
  • James from Midland, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Wrench set
18 of 33 people found this instruction helpful.
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Moving the refrigerator into my new (very old) house we had to remove the doors which resulted in a crimped hose and union
Remove lower front panel, disconnect damaged union from water hose under freezer door, replace with new union, tighten and reattach front panel. No more water coming from under the unit. Ice maker and dispenser features returned to working order!
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch
  • Laura from Manchester, NH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
16 of 28 people found this instruction helpful.
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water leak from valve
The hardest part was moving the side-by-side refigerator out from the wall. After accessing the back of the unit ,it was a matter of removing a few screws to remove the back plate. The valve was attached with one screw that held it to the unit. After disconnecting the electrical and water lines the valve was out. Replaced the new valve in reverse order. Everything works great.
Parts Used:
Primary Water Inlet Valve
  • MILTON from MARIETTA, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set, Wrench set
22 of 46 people found this instruction helpful.
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Defrost Thermostat quit working
Take the back panel off inside of freezer side. Cut the wires off old Defrost Thermostat and strip the ends. Attach the wires of the new one and tighten with wire nuts. Put back panel back on.
Parts Used:
Defrost Thermostat
  • Jimmy from Palmer, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
11 of 13 people found this instruction helpful.
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Water on door quit working
After changing the water filter to eliminate that, I did some research and determined it was probably a water valve. As this unit has a primary and secondary, and the secondary feeds the door (after receiving water from the primary) I mistakenly replaced the secondary. It was the primary water valve which was trickling enough water to keep the icemaker happy but not enough to drive the water on the door. In the future, I will do a test with a spare piece of water line which I ultimately did to figure this one out.
Parts Used:
Primary Water Inlet Valve
  • William from Coppell, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
16 of 28 people found this instruction helpful.
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Ice machine wasnt making ice
First I turned the refrigerator and water line off. Then moved to the freezer section, followed the directions, removed the two screws. Directions state to not remove them but I had to in this case. Unplugged the ice maker and removed it from the freezer. I installed the two mounting screws then tried to plug the electrical connection back in but had to use the adaptor cord furnished in the kit. The cord was a little long but I tucked it in and mounted the ice maker. Turned it on then turned the refrigerator and water back on and in a few hours had ice! Very easy to do!
Parts Used:
Ice Maker
  • Robert from Auburn, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
14 of 23 people found this instruction helpful.
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Ice Maker Cap Broke
It took me about 15 minutes to complete the repair, 1st I emptied the ice maker, then I removed 4 screws from the rear of the ice maker tray and took the plastic piece off of the auger. I reversed the steps and put it back together.
Parts Used:
Ice Dispensing Drive Cup
  • TIM from GRETNA, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
11 of 14 people found this instruction helpful.
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Twice I ordered the oven light bulb & each time the light bulb was defected
I had to call for a appointment for repair with GE Appliance because I thought then it . .was something electrical. The technician came out & checked everything out, turned out it was not electrical, The technician went out to his truck got a light bulb from his truck, put it in & it worked. It cost me $121.00 for trip charge from GE appliance for a light bulb that worked, your light bulbs were defective twice. Very disappointed with your products, cost me alot of money for a good light bulb thru GE appliance
Parts Used:
Light Bulb - 40W
  • Barbara from BELLEVUE, WA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    Less than 15 mins
14 of 23 people found this instruction helpful.
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Valve was leaking at end-cap
Shut off water supply to refrigerator. Unplugged electrical supply. Removed waterline from valve and valve from refrigerator. Disconnected electrical connections to valve. Disconnected water supply from valve to refrigerator. Repeated the process in reverse order using the replacement valve. Checked water in refrigerator door for proper operation and monitored area around valve for leaks before rolling refrigerator back into cabinet space.
Parts Used:
Primary Water Inlet Valve
  • Thomas R. from Lexington, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set, Wrench (Adjustable)
19 of 39 people found this instruction helpful.
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fridge quit coolingg / freezing
remove lower back cover - disconnect wires to fan motor - place 6" fan to blow on condenser - fridge began cooling & freezing again - ordered part - part arrived - removed fan motor & bracket - cleaned brackets & fan blade - cleaned lint & dust from condenser compartment (took longer to clean than anything else) - replaced fan motor - replaced cover - was hero with wife ... :-)
Parts Used:
Condenser Fan Motor - 115V
  • JEFF from HAMPTON, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
10 of 12 people found this instruction helpful.
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All Instructions for the 36358897897
61 - 75 of 708