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Models > 11021392011 > Instructions

11021392011 Kenmore Washer - Instructions

All installation instructions for 11021392011 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the washer repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the 11021392011
1-15 of 34
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Lid Lock light blinking, machine will not start

  • Customer: David from Los Alamos, NM
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 234 of 292 people found this instruction helpful
A detailed Service Technician Service Manual is hidden inside the machine on the front panel. It is hidden by the bleach dispenser input. It gives a list of fault codes and instructions for calibration after repair, resetting fault codes, and a manual test mode for stepping the machine through each mode on command. The Tachometer failed which would not let the machine come up to maximum spin speed. The tachometer is part of the solenoid actuator that shifts the transmission. It is not specifically called out in the manual. Any failure causes the lid lock light to blink which gives the appearance of a lid lock failure

Defective lid latch - Cabrio Washer

  • Customer: William from Wakefield, RI
  • Difficulty: Very Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 30 of 36 people found this instruction helpful
The instructions that came with the part were worthless. Essentially, unplug, put in new part, plug it back in. I spent a considerable amount of time on the internet and finally found a video showing how to open the top. Unlike other models, it is held down by clamps in the back rather than clips in the front. Once finding this information the installation was simple. Remove the clamps and the back of the console, slide the top forward and lift, remove and replace the lock and reassemble. You don't even have to remove the hoses.

Scratches in Surface

  • Customer: Michelle from Richardson, TX
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 24 of 33 people found this instruction helpful
This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.

Lid would not register closed washer would not spin

  • Customer: william from HOLLEY, NY
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 15 of 17 people found this instruction helpful
Remove top of washer 5min R&R cable 20 min total time 25 min.

Noise on bottom of Washer louder as time went on. 1 1/2 years

  • Customer: Jerry from WALLA WALLA, WA
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers, Socket set
  • 13 of 18 people found this instruction helpful
Well, first investigated and found loose nut on drive clutch. First take off the two screws with nut drive then cover off using a screwdriver blade to snap off the cover. Then socket ratchet to take off the nut on drive clutch. take off belt by slowly rotating the drive gear. two screws that hold the electronics to the upper drive clutch and put aside, so you can snap off the cover for drive clutch on upper part with screwdriver and off the parts come and install whole unit back as took it apart. Line up the new upper clutch so that is position as was before. (Using parts diagram helps a lot as www. partsselect.com has for you or Maytag.com.) Then put the electronic part board back on and the gear and nut. Make sure it is tight by several attempts to make sure it's snugged up good and then slowly roll belt back on the pulley and motor drive. Put your cover guard back on with two screws and done.

Washer lid would not release

  • Customer: Michael from BURLINGTON, NJ
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 10 of 14 people found this instruction helpful
Unplug washer. Remove 4 screws from the small plates that hold top to body of washer. Remove cover plate from back of top. Lift top from base and support it on its back. Remove lid lock mechanism. Unplug connector from its socket at the back of the lid. In reverse order install the new lid latch,

Washer was off balance during spin cycle. The suspension piece broken.

  • Customer: Joseph from PERKINS, GA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 5 of 5 people found this instruction helpful
Replaced 1 of 4 of the suspension bushing. Works great.

Both outside door handles turned very beige

  • Customer: Howard from Boynton Beach, FL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 11 of 24 people found this instruction helpful
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you

Smelled a burning odor occasionally

  • Customer: Paul from E NORTHPORT, NY
  • Difficulty: Very Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Socket set, Wrench (Adjustable)
  • 2 of 2 people found this instruction helpful
First, I checked the belt before ordering and then decided to order the belt, capacitor, and clutch assembly (if I needed to replace). I replaced the belt noticing the older belt came right off and new one was tighter going on. I replaced the capacitor since I had it handy and it can be known to cause this smell also. After setting washer back up and started a cycle I noticed the spin cycle would not start properly so I thought maybe the capacitor (new one) was faulty or just not the exact match even though it was said to be. I replaced my older capacitor back on and again ran cycle and it ran great. Thus I decided to send the parts which were not used. I would recommend this site as I have used them in the past before on other items. They ship fast and have a great return policy if parts not used.

spin cycle did not activate

  • Customer: Enrique from Miami Shores, FL
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Nutdriver, Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Replaced hinge switch. Still no spin cycle. Noticed hinge bearing cracked & if hinge forced into switch, spin activated. Ordered new hinge bearings.Spin cycle still didn't engage. On further examination, observed that hinge was bent. Straightened hinge & worked like a charm. Didn't really need new switch or bearings. NOTE : Avoid having washer door bang shut.Took longer than expected, but each procedure was simple.

would not unlock

  • Customer: Michael from Lincoln, RI
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Disassembled ,as assembled.

Lid lock would not ingague.

  • Customer: Tom from Franklin, IN
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 0 of 0 people found this instruction helpful
Removed two brackets on back top of washer that hold top secure. Pulled top forward and up off off pins located on front top of washer. Located switch removed two screws holding it in. Then removed Panel on back of top in order to get to controls and unplugged other end of switch. Then reversed procedure and waher was back in service.

Making groaning noise in spin

  • Customer: Harold from Blaine, WA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
  • 0 of 0 people found this instruction helpful
Having been out of the business for quite a few years I thought that I was dealing with a direct drive machine. Thinking that it was the motor coupler. I removed the control panel and attempted to pull the cabinet froward. Not so, it had a solid cabinet, so I tilted the machine against the wall and looked under the washer finding the driven Transmission pulley loose on the shaft. The splines on the pulley were pretty well worn but I tightened the nut and it worked okay. But I ordered a pulley and replaced after it's arrival. The motor capacitor also broke it's mount off so I had to rehang it with zip ties and repaired the wires to the Capacitor, (Which BTW had about 22 gauge wire). I found it hard to believe that they would use such small wire.

Missing lid hinge bearing

  • Customer: Kim from Oviedo, FL
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
1) Using a Phillips head screwdriver, the two screws retaining the hinge pin to the lid were removed. 2) Remove hinge pin and tilt lid slightly to gain access to bushing hole. 3)Install new bushing in hole. 4)Reposition lid. Insert hinge pin through lid and into bushing. 5)Reinstall hinge pin retaining screws and tighten.

The lid lock switch on our clothes washer went out

  • Customer: Steven from Keenesburg, CO
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
I had to remove 3 screws from the back of the washer to be able to lift the top. Then remove 3 screws under the lid which held the switch in, unplug the old part and put the new one in. It was quite sinple. The most difficult part was figuring out you have to slide the top of the washer forward a bit to be able to tilt it up.
All Instructions for the 11021392011
1-15 of 34