GE/GE_Thumb/00137807i06.gif
See part 355 in the diagram
( Grid squares measure 1x1 inch )

Get in touch, we're here to help!

Open until 10PM EST

customerservice@partselect.com

Ice Dispensing Drive Cup

★★★★★
★★★★★
27 Reviews
$ 39.70   In Stock

Get this part fast. Average delivery time via standard shipping: 1.8 days.

PartSelect Number PS964134
Manufacturer Part Number WR17X11459
Manufactured by GE
Product Description

Ice Dispensing Drive Cup Specifications

This part is found at the end of the auger in the ice container - replace this part when the icemaker doesn't dispense ice.

How Buying OEM Parts Can Save You Time and Money

Troubleshooting
This part fixes the following symptoms:
Ice maker won’t dispense ice | Ice maker not making ice | Noisy | Ice maker dispenses too little ice
This part works with the following products:
Refrigerator.
This part works with the following products:
General Electric, Hotpoint.
Part# WR17X11459 replaces these:
AP3203248, 1057467, WR17X11459, 238C2348P001
Questions and Answers

We're sorry, but our Q&A experts are temporarily unavailable.
Please check back later if you still haven't found the answer you need.

11 questions answered by our experts.
Sort by:
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Liliana
October 6, 2017
Do you have any video
For model number wr17x11459
Hi Liliana. Thank you for the question. Please see the link below for the video. Hope this helps! https://www.youtube.com/watch?v=5MY_AShPoUg

8 people found this helpful.

Was this helpful?
Thank you for voting!
Tony
November 3, 2017
Will this fit a Samsung da97 06978g
For model number Da97-06978g
Hi Tony, Thank you for your inquiry. The drive cup is a GE part and will not fit your appliance. For information on the correct part, we would need your model number. I hope this helps. Thank you and have a great day!

2 people found this helpful.

Was this helpful?
Thank you for voting!
Bob
November 4, 2019
Hello, my refrig keeps breaking the ice despencing drive cup, model number ps964134. Can you please advice a possible cause for this to keep happening. It has broken two so far, the one that came with the frig and a replacement part i ordered from you. Thanks.
For model number GSF25XGRBWW
Good Day Bob. Thank you for your question in regards to your unit (Model Number GSF25XGRBWW). Based on our research, the reason that this may be happening is that the auger is out of alignment and may need to be reset. Hope this helps. Best Regards.

2 people found this helpful.

Was this helpful?
Thank you for voting!
Grant
May 6, 2018
Will this auger cup fit my GE refrig?
For model number PSC23MSWCSS
Hello Grant, Thank you for your inquiry. Yes, we do show that this ice auger drive cup will fit the model number you provided. Hope this helps!

1 person found this helpful.

Was this helpful?
Thank you for voting!
Mike
June 5, 2019
Will the part i chose fix the non-dispensing ice maker. It makes ice, but the auger does not turn. The flap on the door opens and closes. The water does not dispense either
For model number PSC25PSWA
Hello Mike, thank you for inquiring. For the ice not dispensing it sounds like you need to replace the Auger Motor part PS1993876. For the water not dispensing you will want to consider either the Dispenser Door Solenoid Assembly part PS1483583 or the Water Valve part PS1483564. We hope this helps.

Was this helpful?
Thank you for voting!
David Hershan
June 24, 2019
How do you replace ice dispensing cup
For model number Zfsb23dxass
Hello David, thank you for your question. Here is a video that might help! https://www.youtube.com/watch?v=5MY_AShPoUg

Was this helpful?
Thank you for voting!
MAUREEN
July 29, 2019
The ice gets clogged in the dispenser. It gets caught between the teeth before being dispensed??
For model number PSS26NSTBSS
Hi Maureen, Thank you for your question. Ice and debris can clog the dispenser chute, causing the flap not to open all the way. If ice doesn’t come out, stop pressing the dispenser, open the freezer door, and look inside the chute. If it’s blocked, remove the obstruction. I hope this helps. Thank you and have a great day!

Was this helpful?
Thank you for voting!
Manuel
September 25, 2019
How to install
Hi Manuel, Thank you for the question. Please see the link below for the video. Hope this helps! https://www.youtube.com/watch?v=5MY_AShPoUg. Good luck with your repair.

Was this helpful?
Thank you for voting!
Trina
October 10, 2019
When we try and get ice, it makes a loud clunking noise like the auger comes out of place. Is this the part we need to make it stop making a noise and have ice again?
For model number GSS25KSW
Hi Trina, thank you for your question. It could be this part however I would suggest pulling out the ice bin and taking a look at the parts to see if anything is broken or not. Once you do an inspection of the parts you should be able to see if there is anything broken in there. I hope that helps. Good luck with your repair.

Was this helpful?
Thank you for voting!
Chase
December 8, 2017
Will this fit this ice bucket part number is.... wr29x10098
Hello Chase, Thank you for your inquiry. In order to better assist you, can you provide us with your model number? Thank you.

Was this helpful?
Thank you for voting!
Customer Repair Stories
 Average Repair Rating: 3.7 / 5.0, 29 reviews. What's this?
Sort by:
Sorry, we couldn't find any existing installation instruction that matched.
Ice Maker stopped dispensing ice through Ice Maker Dispensor.
After taking Ice Maker's ice collection container out, I noticed that the plastic cup drive was broken. I did a websearch for repair and replacement parts for our GE refrigerator. I found PartSelect website easy to navigate and find the replacement part necessary...and placed an order.

Once I received the shipment, I placed the Cup Drive into position and used the flat edge of a knife to allow the Cup Drive to slide into the tight-fitting position necessary. After positioning into place, I placed the ice collection bin back into the freezer...turned the ice-maker back on...and waited for ice to be made. A day later, the ice maker had produced enough ice to test the ice maker's dispensing mechinism. The cup drive worked perfectly...and ice began to be dispensed. The dispensor has been working ever since.

I also replace the ice and water filter...another very easy task...of unscrewing the old and replacing with the new filter. After replacing the filter, I let the water dispensor run for 2 minutes to flush all air out the system. The water dispensor work perfectly.
  • Fred from River Ridge, LA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
  • Parts Used:
    MWFP, WR17X11459
641 of 719 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Replace Broken Drive Cup
This was the second time in two years I had to replace a broken drive cup. Remove four screws that fasten the ice bin to the frame. Remove one screw that fastens the cube-crushed ice lever to the bin. Do not remove the lever and spring from the bin. Move the lever to expose the connection to the cube-ice shield. Push the lever to compress the spring and remove the lever end from the cube-ice shield. The cube-crushed ice assembly is a press fit and should pry away from the bin. Two issues. 1- The threaded plastic bearing on the dispenser end had turned all the way in causing the end of the dispenser screw shaft to bore through the housing and trap the shaft onto the housing. I had to insert a pry between the housing and the dispenser mechanism to release the shaft from the hole it had bored. Then the dispenser mechanism separated easily and the drive cup replacement was simple. 2- Why was the drive cup breaking? When I used "quick ice" the freezing tray over-filled causing the cubes to freeze together at the top. The bonded cubes then got trapped in the dispenser screw and jammed a lump of ice into the end of the bin causing enough pressure on the plastic drive cup to break it. Lesson - Check the ice bin frequently for frozen lumps of ice. If present, empty the bin and make sure only properly formed cubes are present. Run the dispenser frequently to prevent ice cubes from freezing together.
  • John from Henderson, NV
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
  • Parts Used:
    WR17X11459
87 of 100 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
ice dispenser would not turn
It appeared that the helix lock wore out first, then the cutter teeth dug into the side of the plastic housing. Then the cup drive broke in half from the helix being jammed. Removed the ice bin from the refrigerator. removed 4 screws around the edge of the bin. Pry open clips that hold the auger assembly in place. Remove the clip from the end of the auger. Pry old plate helix lock from holder. Pull out helix auger removing cutters and keeping everything in order. Replace old plate helix lock with new one. Replace cutters in order and tighten nut and install clip. Put new cup drive on end of helix. Snap assembly back together. Replace screws.
  • Bill from Corona Del Mar, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
  • Parts Used:
    WR17X11459, WR17X11458
59 of 80 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Plastic Drive Cup split
I took the four screws out of the ice basket and removed the plastic cup pieces. I then lifted the scress shaft up and put the new cup in. You have pull up very hard on the screw shaft and use two thin flat metal puddy knives to disingage the two plactic stays on each side of the shaft holder. The plactic housing around the screw shaft did not brake, however. I then put the screw shaft and the cup drive in place quite easily. Works fine.
  • Leroy from Cary, NC
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
  • Parts Used:
    WR17X11459
34 of 41 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Drive Cup Broke and Helix Cracked
Pulled Ice bin out and emptied ice out of bin. Removed 4 screws holding bin to frame and seperate bin from frame. Takeoff or loosen dispenser arm that has 1 screw holding it. On the sides in the front I pushed tabs in and pulled up on front auger/chip assembly area using two screwdrivers to hold tabs in. Pulling assembly up took a little pressure by hiting down on main ice bin to disengage and watching to see that tabs were also disengaged at same time. After that it was take c-clip off loosen nut and disassemble. You might want to draw a diagram as to how everything was in place or take a picture with your camera phone to make it alot easier for you to remember how everything went. Remove and Replace parts and assemble in reverse.Once you start to do it you'll see how it goes so easy, hopefully I didn't miss to many steps but if I did You'll see what needs to be done to go to the next step.
  • Michael from Surprise, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
  • Parts Used:
    WR17X11459, WR17X11457
30 of 38 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Ice maker wouldn't dispense ice
ice tray slides right out. 4 philips to remove the bottom, 1 to remove the arm that controls the mode (regular vs. crushed). It just slips into a hole on a wheel at the dispenser end - the same end has two tabs you push in and slide up/out the coil screw that rotates and drives ice out. Once one end is out, it slips out, replace the cup, reverse. This is the 2nd time I've ordered from PartsSelect, both times the part came in just a couple of days, easy navigation on the site, plenty of security validation, etc.
  • Danny from Saint Augustine, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
  • Parts Used:
    WR17X11459
29 of 36 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Water line to Dispenser Broke& Ice Maker Clip
Super simple... removed pnl in back connected the splice, added the new house, replaced the clip in the Ice Maker Tray....
18 of 33 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Drive cup broke, light went out
Just had to pull ice maker drawer out and replace the drive cup which was very simple. Light bulb on door dispenser was kind of hard to get back in cause it is such a small space to screw the bulb in.
  • Stella from Puyallup, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
  • Parts Used:
    WR02X12208, WR17X11459
13 of 26 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
replacing ice maker drive dispensing cup
followed instructions already posted on your website, but had a very difficult time getting the dispensing side of the auger assembly to slide out, even after I disengaged the plastic tabs. There is no easy way or place to grab the assembly to pull it out. Finally turned the unit upside down and pounded on the edges of the assembly with a wood block and a small hammer. Once the part started coming out a couple of inches, I flipped over the ice bin and was able to pull it out the rest of the way, once I had something to grab on to. After the auger assembly was out the cup replacement was easy per posted instructions and the unit snapped back together easily.
  • David G from Walpole, MA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
  • Parts Used:
    WR17X11459
11 of 15 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
the drive cup on the auger had broken in half, no ice dispensed
Removed four screws holding the bin ontomain body. lifted the auger enough to slip in the new cup and placed the bin into the main body and installed the four screws back. Put the bin back into the Freezer. it work just fine
  • Arvind from Port Saint Lucie, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
  • Parts Used:
    WR17X11459
10 of 17 people found this instruction helpful.
Was this instruction helpful to you?
Thank you for voting!
Customer Reviews
Average Rating:
★★★★★
★★★★★
27 Reviews
3.6
Filter By Rating:
  • 5 Stars
    14
  • 4 Stars
    4
  • 3 Stars
    1
  • 2 Stars
    1
  • 1 Star
    7
Sort by:
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
Model Cross Reference
This part works with the following models:
PartSelect Number: PS964134
Manufacturer Part Number: WR17X11459
Brand
Model Number
Description
General Electric
CSCP5UGXAFSS
Refrigerator
General Electric
CSCP5UGXCFSS
Refrigerator
General Electric
CSCP5UGXDFSS
Refrigerator
General Electric
CSHS5UGXBSS
Refrigerator
General Electric
CSHS5UGXCSS
Refrigerator
Hotpoint
CSS25USWASS
Refrigerator - W Series
Hotpoint
CSS25USWCSS
Refrigerator - W Series
General Electric
CSS25USWS
Refrigerator - GE Refrigerator Model CSS25USWS Parts
General Electric
CSW25LSWASS
Refrigerator - REFRIGERATOR W SERIES
General Electric
DSD26DGWABG
Refrigerator - W Series
General Electric
DSD26DGWB
Refrigerator - GE Refrigerator Model DSD26DGWB Parts
General Electric
DSD26DGWCBG
Refrigerator - W Series
General Electric
DSD26DHWABG
Refrigerator - W Series
General Electric
DSD26DHWB
Refrigerator - GE Refrigerator Model DSD26DHWB Parts
General Electric
DSD26DHWCBG
Refrigerator - W Series
General Electric
DSF25KGTABG
Refrigerator - T Series
General Electric
DSF25KGTBBG
Refrigerator
General Electric
DSF25MGSBBB
Refrigerator
General Electric
DSF25MGSBWW
Refrigerator
General Electric
DSF26DHWABB
Refrigerator - W Series
General Electric
DSF26DHWAWW
Refrigerator - W Series
General Electric
DSF26DHWB
Refrigerator - GE Refrigerator Model DSF26DHWB Parts
General Electric
DSF26DHWCBB
Refrigerator - W Series
General Electric
DSF26DHWCWW
Refrigerator - W Series
General Electric
DSF26DHWW
Refrigerator - GE Refrigerator Model DSF26DHWW Parts
General Electric
DSHF5PGXAEBB
Refrigerator
General Electric
DSHF5PGXAEWW
Refrigerator
General Electric
DSHF5PGXCEBB
Refrigerator
General Electric
DSHF5PGXCEWW
Refrigerator
General Electric
DSHF9NGYACBB
Refrigerator

Get in touch, we're here to help!

Open until 10PM EST

Contact Customer Service