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Part Location Diagram of WB27X21393 GE CONTROL UI Assembly
See part 16 in the diagram
( Grid squares measure 1x1 inch )
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CONTROL UI Assembly WB27X21393

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$ 421.89
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PartSelect Number PS8767155
Manufacturer Part Number WB27X21393
Manufactured by GE for General Electric
Product Description

CONTROL UI Assembly Specifications

Introducing the GE Control UI Assembly, a crucial element for your range. This control panel is designed to house the selection buttons and display components for your range, ensuring optimal functionality. It's recommended to unplug your range prior to installing this part for safety measures. Donning work gloves during installation can safeguard your hands, enhancing your overall safety. Boost the performance of your GE range oven with this top-tier control assembly.
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OEM stands for Original Equipment Manufacturer. Simply put, this means that the company who made your appliance is also supplying the replacement part for it.

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  • Limited warranty and support
You May Also Need ?
Troubleshooting
This part works with the following products:
  • Range
  • Wall Oven
Part# WB27X21393 replaces these:
WB27X21436
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Questions and Answers

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Fernando
November 11, 2021
Large Element turns one partially, I replaced the element and I get the same problem with the new one. The small element just started giving me the same problem. Is it the main control unit? Thanks,
For model number PS920SF1SS
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Hello Fernando, Thank you for the question. If the new element did not fix the issue, this would normally indicate the Control Board needs to be replaced. We hope this helps!

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Steven
January 25, 2023
can not get bake 0n the oven to operate. Do i need to replace the board or the touch pad?
For model number PHS920SF2SS
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Hi Steven, thank you for asking. If the bake function is not operating on the oven, we suggest that you check the control board, part number PS8767155, as this could be the culprit. It is also a good idea to check the bake element, part number PS2370383. If you require assistance to place an order, please contact customer service. We hope that helps!

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Paul
February 7, 2023
Upper & lower oven self clean inop. doors will lock but self clean cycle shuts off after 30 seconds ( both ovens the same) also the lock controls button no longer works (was acting up for awhile, might take 2-3 min. to get unlocked ). Control board problem? Had GE service scheduled last week to fix but my furnace died (had to replace) so I cancelled my service appt.
For model number PS950SF1SS
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Hello Paul, thank you for contacting us. According to our research, the issue is probably related to the following parts: the UI assembly, part number PS8767155, the frame relay board, part number PS8754538, and the PCB assembly, part number PS5135628. Please check these parts with a multimeter to diagnose the fault. We hope this sorts out your problem!

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Graham
September 27, 2023
Often the buttons need to be pressed repeatedly before they work although they work eventually.
For model number PHS920SF1SS
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Hi Graham, thank you for reaching out. It seems that the control panel with the touchpad is malfunctioning and needs to be replaced. The part number for the compatible control panel with the touchpad is PS8767162. We hope this sorts out your problem!

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THOMAS
January 21, 2024
RIGHT FRONT BURNER OUTTER RING ONLY WORKS - LEFT FROM BURNER DOES NOT WORK AT ALL WARMING BURNER DOES NOT WORK ALSO - ALL BURNERS HAVE BEEN REPLACED - NEED ADVISE AS TO WHAT I NEED TO GET TO FIX THE RANGE
For model number PS950SF2SS
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Hello Thomas, thank you for your inquiry. Based on our understanding of the issue, we would suggest replacing the glass control and board assembly, part number PS8767160, to solve the problem. Glad to be of help!

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Ron
March 23, 2024
I have a F760 error code and no other power indications. (neither the oven or range will energize) Is this the part that should be replaced? (Control UI Assembly)
For model number PHS920SF2SS
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Hello Ron, thank you for contacting us. According to our research, the error code F760 means that the touchpad has shorted. Before replacing the control board, we would recommend replacing the touch control panel, part number PS11729111, to fix the issue. We hope this solves your problem!

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Dave
May 8, 2024
Whenever the large 3 element burner is turned on, all three elements turn on HI, even if fewer elements or lower power level is selected. All other burners and ovens work fine. Is the control board the problem?
For model number PS950EF3ES
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Hello Dave, thank you for reaching out. According to our research, you will need to replace the glass control and board assembly, part number PS11773901, to fix the issue. Good luck with this repair!

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William
January 17, 2025
Hello: Some of the buttons do not function the first time, such as the timer start button. You need to repeatedly push it, and sometimes it just wont work.
For model number PHS920SF2SS
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Hi William, thank you for reaching out. Based on our understanding, we would suggest checking the keypad and its harness first. If it is fine, the issue could be with the oven control board, part number PS8767155. You may need to replace it to fix the issue. We hope this sorts out your problem!

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Sylvain
February 13, 2025
When choosing my oven temperature, i have trouble selecting the 4 number (ex. 440 degree). The 4 becomes a 5 and rarely works as supposed too. The start button is also difficult to clic. What part should be replaced?
For model number PHS920SF1SS
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Hi Sylvain, Thank you for contacting us. This is normally an indication the Glass Touch Pad PartSelect Number PS8767162 is faulty and may need to be replaced. Thank you for the inquiry, good luck with the repair!

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Lisa
March 17, 2023
The entire panel went completely dead. NO SOUND.....NOTHING. I was using the oven when this happened. I immediately checked the fuse box and that was fine. It is a double oven. Both light bulbs are working fine inside the oven. Can you please tell me...does this sound like a control board/Panel problem?
For model number PS950SF2SS
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Hi Lisa, thank you for reaching out. We have concluded that the issue is with the control board, part number PS8767155. We hope this helps!

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Model Cross Reference
This part works with the following models:
PartSelect Number: PS8767155
Manufacturer Part Number: WB27X21393
Brand
Model Number
Description
General Electric
PHS920SF1SS
Wall Oven
General Electric
PHS920SF2SS
Range - ELECTRIC RANGE
General Electric
PS920SF1SS
Wall Oven
General Electric
PS920SF2SS
Range - ELECTRIC RANGE
General Electric
PS920SF3SS
Range - ELECTRIC RANGE
General Electric
PS950EF1ES
Range - ELECTRIC RANGE
General Electric
PS950EF3ES
Range - ELECTRIC RANGE
General Electric
PS950SF1SS
Wall Oven - General Electric Range
General Electric
PS950SF2SS
Range - ELECTRIC RANGE
General Electric
PS950SF3SS
Range - ELECTRIC RANGE
Customer Service Representative

Get in touch, we're here to help!

1-866-319-8402 Monday to Saturday
8am - 8pm EST

Contact Customer Service