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Door Key

★★★★★
★★★★★
14 Reviews

Rated by 5 customers 

Really Easy

15 - 30 mins

Ratings submitted by customers like you who bought this part.

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PartSelect Number PS4229162
Manufacturer Part Number DE64-00760A
Manufactured by Samsung
Product Description

Door Key Specifications

The microwave door key (or door latch) ensures that the microwave door closes properly while the microwave is operating. If the door key is broken, the door will not close and the microwave will not start. If you notice that the microwave door is not staying closed, check to ensure that the door key is in working order and is not damaged. This door key is made of plastic and has a spring attached to provide downward tension to keep the hooks engaged. If either of the hooks is broken or does not have any spring tension, you may need to replace the door latch. Before beginning this repair, make sure to unplug the unit and remove the inner door panel to access the door key. This part is also known as a door latch.
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Troubleshooting
This part fixes the following symptoms:
Door not closing properly
This part works with the following products:
Microwave, Microwave Oven Combo.
This part works with the following products:
Samsung, Kenmore, Maytag.
Part# DE64-00760A replaces these:
AP4224485, DE64-00760A, DE64-01308A
Questions and Answers

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12 questions answered by our experts.
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Roseann Noll
August 10, 2017
How do i put this on my appliance
For model number SMH1713S
Hi Roseann, This a fairly easy job to do. You will need to take the screen on the inside of the door with either a butter knife or a flat head screw driver. Use one of these to pop the screen off. Don't use too much force or you will break it. This should pop off easily for you. There is a spring that attaches to the door key to the door. Remove both the spring and the current door key from the channel. What keeps the door key in place is tension. Towards the bottom of the door where the key would slide into there are what looks like hooks. Slide the key into the channel and attach the spring to the door key. Attach the spring to the bottom hook to provide tension to the key so it stays in place. Place the screen back on the door and you are done. I hope this helps with your repair. Thank you and have a great day!

17 people found this helpful.

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Amit
January 24, 2018
Microwave door does not close. I opened it up to see that the door key that holds the spring to hooks is broken. Hooks and spring are perfect. I tried to glue the key to its broken base. It worked for a day, but then again it broke. Does the part come with new door key? I only see hook in picture. Please help.
For model number SMH2117S
Hi Amit, Thank you for your question. This part should be the door key. The microwave door key (or door latch) ensures that the microwave door closes properly while the microwave is operating. If the door key is broken, the door will not close and the microwave will not start. If you notice that the microwave door is not staying closed, check to ensure that the door key is in working order and is not damaged. This door key is made of plastic and has a spring attached to provide downward tension to keep the hooks engaged. If either of the hooks is broken or does not have any spring tension, you may need to replace the door latch. I hope this helps. Thank you and have a great day!

8 people found this helpful.

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Mike
February 25, 2019
I removed the door key as suggested and found the spring had slipped off the door, not the key. I replaced it and it seems to now have plenty of tension and it does, in fact, now hold the door closed. However, the closure hooks on the key do not seem to be tightly seated enough in the latch holes to activate the microwave and enable it to run through a heating cycle. Almost tight enough, but not quite! Any ideas?
For model number SMH9027ST
Hi Mike, Thank you for your question. Here is some installation information that may help you. Before you begin any repair please unplug the appliance from the electrical outlet. You will need to remove the plastic lining around the inside of the door. There are retainer clips holding the liner in place and you will need to use a putty knife to remove it. Depending on the type of microwave you have, you may have to come in from the bottom or from the top to remove the lining. Gently slide the putty knife in between the lining and the frame and go around the frame and gently pry it loose. On the hinge side you will need to come in from the backside to pry the lining off. The door latch is held in place by tension. There is a spring that is usually attached to the latch and to one of the fins on the door to provide it. With the inner lining removed you can now remove the old latch. Install the new latch by slipping it into the slots in the door and attach the spring to the bottom fin to allow for tension in the latch. Reinstall the lining and close the door. Plug the microwave back in. I hope this helps. Thank you and have a great day!

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Ronald
June 19, 2019
Does this include the spring also?
For model number SMH1816S
Hi Ronald, Thank you for your question. Yes, the spring is included with the latch. I hope this helps. Thank you and have a great day!

4 people found this helpful.

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Paul
November 25, 2019
The latch down won't stay down because the piece on the door that the lower end of the spring is hooked to broke off. Can I buy the entire door frame?
For model number smh1816s
Hello Paul, Thank you for the question. The bottom part of the spring hooks to a tab on the Outer Door Frame PartSelect Number PS5576770. Hope this helps!

3 people found this helpful.

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Related Parts:
Brigid
September 3, 2019
Why does this part not come with the spring?
For model number 40185042210
Hello Brigid, Thank you for the question. The Door Key Hook and Spring are two separate parts so Kenmore sells them sepratley. Since we are required to buy them as separate parts from Kenmore we are required to sell them separate as well. Hope this helps!

1 person found this helpful.

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Kimberly
March 23, 2018
This is an above the stove microwave...my 14 year football player son has the bad habit of slamming the door closed, everyday. now, if you close the door the microwave runs...even if you don't want it on. only way to stop it is to open the door.. the top of the latch is "floppy". got the latch out and it's in 3 pieces...seems to the the needed replacement?
For model number Samsung SMH9151W Microwave
Hello Kimberly, Thank you for your inquiry. Yes, this is the replacement door latch for this model, you may also want to check the spring as well. Hope this helps!

1 person found this helpful.

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Rosetta
April 11, 2018
Does this apply to the latch inside microwave which closes door. Which part does
For model number SMH2117S
Hello Rosetta, thank you for your question. The part number Door Key DE64-00760A is the part that is on the microwave door that hooks into the latch and holds the door closed. There are two hooks on this piece, one at the top and one at the bottom. I hope this helps!

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Bob Rowland
February 25, 2018
My microwave door sticks when trying to open. Have to use force to open the door with the handle. The door does stay closed so not sure what is wrong.
For model number ME21F606MJT
Hi Bob, Thank you for your question. If the door is sticking when you try to open it then the door key will need to be replaced. I hope this helps. Thank you and have a great day!

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John
September 11, 2019
What can you do if the plastic latch inside the door where the spring is supposed to hook too, not the removable door key/spring itself, breaks off?
For model number Samsung SMH2117S
Hello John, thank you for your question. The part the spring is supposed to hook to is the door PartSelect Number PS4276481. Good luck with your repair!

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Customer Repair Stories
 Average Repair Rating: 4.3 / 5.0, 5 reviews. What's this?
    Sort by:
    Sorry, we couldn't find any existing installation instruction that matched.
    Microwave door did not close
    Initially I called a Samsung recommended appliance repair outfit to fix the latch. The technician informed me that he does not fix latches. I need to buy a full new door for the microwave for $215 plus he charges $165 to come to my house. I got angry and did some research and it turned out that this is a very common problem. I ordered part PS4229162 "door key" $6.67 then followed the instructions on a youtube video by zimsjeep
    "Repair a Broken Microwave Door Latch" to install. At first I struggled a bit hooking up the spring to the frame, but then I used a slim plier to hold the spring (instead of my fingers) and that did the trick.
    • Rozsa from MADISON, NJ
    • Difficulty Level:
      Easy
    • Total Repair Time:
      30 - 60 mins
    19 of 25 people found this instruction helpful.
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    Replacing microwave door handle and lock hingr spring
    Take a decent putty knife or your handy kitchen spatular. Open microwave door and out the outside edge of the dark plastic trim panel, insert the spatula or putty knife and gently pop the panel loose from the small retaining clips. You must do this from the outside edge as that is where the trim panel will release from. Remove the trim panel. Using a flashlight, inspect the metal door frame and find the two Phillips screws holding on the door handle. Unscrew and remove door handle. Lift up on the door latch mechanism, its black plastic and has two legs that slide into the door frame. Between the two plastic poles (legs) you will find the spring, unhook if not broken from the middle of the plastic bracket. You will notice that the metal door frame has three holes. The top and bottom are for the latch mechanism to slide through. The middle is for the spring to latch into (rear or side closest to outside of the door), with the round area which is open, is there for the spring to slide into. Manually slide the door latch up and down. Replace the screws for the door handle if not already done. And reinstall the black plastic inside door trim panel gently pushing into place so that the mounting tabs click into place. Tell your wife you spent all day doing it (its about a 20 minute job) and that you saved thousands of dollars :). Insert popcorn and turn on a movie.
    Other Parts Used:
    Door Handle - White SPRING-KEY;-,HSWR,PI0.95
    • Karl from NEWPORT BEACH, CA
    • Difficulty Level:
      Really Easy
    • Total Repair Time:
      30 - 60 mins
    3 of 4 people found this instruction helpful.
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    The plastic door key (latch) broke where the spring attaches.
    I took off the inner plastic frame of the door, removed the broken part, hooked the spring up to the new latch and replaced it into the proper alignment holes, and works perfectly. It was less than a 5 minute repair.
    • Dave from ROCHESTER, MN
    • Difficulty Level:
      Very Easy
    • Total Repair Time:
      Less than 15 mins
    • Tools:
      Screw drivers
    1 person found this instruction helpful.
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    microwave door
    We did not use the part, the spring fell off inside the door. We kept the part just in case
    • SANDRA from GLENDO, WY
    • Difficulty Level:
      Really Easy
    • Total Repair Time:
      15 - 30 mins
    • Tools:
      Screw drivers
    1 of 2 people found this instruction helpful.
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    Door Latch Broken - Door Did Not Close
    Got part from you in one day - great- watched utube video on removing molding and reinstalling. Video was longer than time to fix all need to do was remove molding and install the door latch - it is made of plastic with a hook on which to attach spring. Hook breaks and therefore door does not close
    • BRUCE from LA QUINTA, CA
    • Difficulty Level:
      Really Easy
    • Total Repair Time:
      Less than 15 mins
    0 of 1 people found this instruction helpful.
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      Customer Reviews
      Average Rating:
      ★★★★★
      ★★★★★
      14 Reviews
      4.7
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      Model Cross Reference
      This part works with the following models:
      PartSelect Number: PS4229162
      Manufacturer Part Number: DE64-00760A
      Brand
      Model Number
      Description
      Kenmore
      40180082010
      Microwave - MICROWAVE
      Kenmore
      40180082700
      Microwave - MICROWAVE
      Kenmore
      40180083700
      Microwave - MICROWAVE
      Kenmore
      40180084700
      Microwave - MICROWAVE
      Kenmore
      40180086700
      Microwave - MICROWAVE
      Kenmore
      40180089700
      Microwave - MICROWAVE
      Kenmore
      40180092010
      Microwave - MICROWAVE
      Kenmore
      40180092700
      Microwave - MICROWAVE
      Kenmore
      40180093010
      Microwave - MICROWAVE
      Kenmore
      40180093700
      Microwave - MICROWAVE
      Kenmore
      40180094700
      Microwave - MICROWAVE
      Kenmore
      40180099010
      Microwave - MICROWAVE
      Kenmore
      40180099700
      Microwave - MICROWAVE
      Kenmore
      40185042010
      Microwave - MICROWAVE OVEN
      Kenmore
      40185042210
      Microwave - MICROWAVE OVEN
      Kenmore
      40185042310
      Microwave - MICROWAVE/HOOD COMBO
      Kenmore
      40185043010
      Microwave - MICROWAVE OVEN
      Kenmore
      40185043210
      Microwave - MICROWAVE
      Kenmore
      40185043310
      Microwave - MICROWAVE HOOD COMBO
      Kenmore
      40185044010
      Microwave - MICROWAVE OVEN
      Kenmore
      40185044110
      Microwave - MICROWAVE
      Kenmore
      40185044210
      Microwave - MICROWAVE
      Kenmore
      40185046010
      Microwave - MICROWAVE OVEN
      Kenmore
      40185046210
      Microwave - MICROWAVE
      Kenmore
      40185049010
      Microwave - MICROWAVE OVEN
      Kenmore
      40185049210
      Microwave - MICROWAVE
      Kenmore
      40185052010
      Microwave - MICROWAVE HOOD COMBO
      Kenmore
      40185052210
      Microwave - MICROWAVE HOOD COMBO
      Kenmore
      40185052310
      Microwave - MICROWAVE/HOOD COMBO
      Kenmore
      40185053010
      Microwave - MICROWAVE HOOD COMBO

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