GREASE FILTER WB02X32793

Hello Ana, thank you for your question. The filters may have become bent. We would recommend replacing them. They are Part #: PS12722303. I hope this helps.

Hello Vernice, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS16216937. We hope this helps!

Hello Walter, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number: PS12742670 for a Non Vented model. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!

Hello Ann, Thank you for the question. This means the filter needs to be cleaned or replaced. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!

Hi Phyllis, thank you for reaching out. The charcoal/grease filter should be replaced when it is noticeably dirty/discolored (usually after 6-12 months, depending on hood usage) or the filter replacement LED is on. When the Filter Replace LED is turned on, replace the filter and press Reset Filter, and hold for 3 seconds to reset. We hope this information helps!

Hello Susan, We are glad you asked! Yes, the Grease Filter PS12722303 you had chosen is compatible with your model. We are pleased to have been able to help.

Hello Susan, We are glad you asked! Yes, the Grease Filter PS12722303 you had chosen is compatible with your model. We also have the Charcoal Filter PS12742670. We are pleased to have been able to help.

Hello Adele, thank you for getting in touch. According to our research, there are two types of filters present in your model. The vent filter and the charcoal filter. To replace the vent filter, use the following instructions: 1. Slide them to the rear using the tabs. Pull down and out. 2. To replace the vent filters, slide the filters into the frame slots on the back of each opening. Press up and to the front to lock it into place. To replace the charcoal filter, use the following instructions: 1. Unplug the microwave oven. 2. Remove the vent grille mounting screws. 3. Tip the grille forward, then lift it out to remove it. 4. Remove the charcoal filter. 5. Slide a new charcoal filter into place. 6. Slide the bottom of the vent grille into place. Push the top until it snaps into place and replace the mounting screws. 7. Plug in the microwave oven. We hope this information helps!

Hello John, thank you for your inquiry. According to our research, to reinstall the filters, slide the filters into the frame slots on the back of each opening. Press up and to the front to lock it into place. We hope this information helps!

Hi Ima, Thank you for your question. If the plastic piece you are referring to is part of the socket, part number PS8753748, then the socket will need to replaced. Here are some instructions that may help you with your repair. Before beginning this repair, unplug the microwave from the electrical outlet. Then unthread the screws securing the bottom panel so you can release it. Then note how the wires are attached to the turntable motor and the slide off the insulators. Then depress the locking tabs to disconnect the wires. With the wires removed, you can lower the panel. Then note how the wires are attached to the light socket and depress the locking tabs to disconnect the wires. Then unthread the screw securing the old light socket. Then position the new light socket by positioning it on the light housing and secure it with the mounting screw. Then reconnect the wires to correct terminals on the light socket. Then reconnect the turntable wires to the correct terminals and slide on the insulators. The lift bottom panel up and secure it with the screws. Then thread the new light bulb into the socket and insert the light cover and secure it with the screws. Restore the power to the microwave and the repair is complete. We hope this helps!