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Ana
February 4, 2020
Filter fall off very offten
For model number JNM363DJ2WW
Hello Ana, thank you for your question. The filters may have become bent. We would recommend replacing them. They are Part #: PS12722303. I hope this helps.
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Jamie
February 13, 2022
Does this MW have an exhaust filter?
For model number Jvm6175sk5ss
Hello Jamie, Thank you for your inquiry. We have researched the model number you have provided and show the charcoal exhaust filter as part# FIX16216937. We hope this helps and if you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
Directions indicate the consumer needs to order a charcoal filter because it is not included.
For model number JVM6175SK5SS
Hello Vernice, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS16216937. We hope this helps!
Hello Ann, Thank you for the question. This means the filter needs to be cleaned or replaced. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Phyllis
November 10, 2022
How do I reset filter?
For model number JVM6175SK5SS
Hi Phyllis, thank you for reaching out. The charcoal/grease filter should be replaced when it is noticeably dirty/discolored (usually after 6-12 months, depending on hood usage) or the filter replacement LED is on. When the Filter Replace LED is turned on, replace the filter and press Reset Filter, and hold for 3 seconds to reset. We hope this information helps!
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Susan
5 days ago
Is part #PS12722303 the correct grease filter for GE #PVM9179SK5SS? Our GE microwave takes 2. Please advise. Thanks.
For model number PVM9179SK5SS
Hello Susan, We are glad you asked! Yes, the Grease Filter PS12722303 you had chosen is compatible with your model. We are pleased to have been able to help.
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Susan
5 days ago
Is part #PS12722303 the correct grease filter for our microwave?
For model number PVM9179SK5SS
Hello Susan, We are glad you asked! Yes, the Grease Filter PS12722303 you had chosen is compatible with your model. We also have the Charcoal Filter PS12742670. We are pleased to have been able to help.
Do I need a charcoal filter on non vented Ductless?
For model number JNM3163j3ss
Hello Walter, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number: PS12742670 for a Non Vented model. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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