There are two different couplers (also known as a turntable shaft) that can be used for this tray - a male D-shaped shaft and a female D-shaped shaft. The couplers are sold separately.
This is a grease filter compatible with various microwaves. Grease filters are used to collect food grease and prevent buildups on the internal components of the microwave, such as the fans and other electronics. This grease filter is made of mesh and measures 7.5 inches long by 5 inches wide. If your current microwave grease filter is cl...Read moreogged with grease and not able to be easily cleaned, it should be replaced. This filter can be replaced easily by pulling on its D-clasp and pushing the new filter into place. Depending on how many filters your microwave uses, you may want to consider how many you need before ordering. This filter is an OEM part and is sold individually.
Restore light inside the cooking area or over the cooktop with this replacement halogen lamp, it fits select microwaves, wall ovens, ranges, and microwave oven combos, disconnect the power before starting the repair, use the exact model number to confirm fit.
The stirrer fan cover in your microwave can be found on the roof of the microwave. It protects the fan from damage and debris. This fan cover is made of white plastic and is approximately 7.5 inches in diameter. Occasionally, the stirrer fan cover can melt, and become damaged. If you smell burning from your microwave or notice damage, the...Read more fan cover should be replaced. The stirrer fan cover is sold individually, and is an OEM part directly from the manufacturer.
This is the replacement damper bracket for your microwave. It is made of plastic and is approximately 11 inches wide and 3 inches long. The damper bracket attaches to the outer cabinet and directs airflow through the vent duct. The main reason you would replace the damper bracket is if it is damaged and will not hold the damper in place p...Read moreroperly. This part is sold individually and is a genuine OEM part sourced directly from the manufacturer.
This mounting plate, also known as a bracket, is crucial for keeping your microwave mounted to the wall, when placed above the stove. This OEM part is sold separately from the screws that are needed to hold it in place. You will need a screwdriver in order to secure the mounting bracket into place. Part has been substituted. Part is no lo...Read morenger a U-shaped bracket, it is now a flat mounting plate and will function the same.
This part is the replacement high-voltage diode for your microwave. It is approximately 3 inches long and is sold individually. The high voltage diode is an electrical current control device inside your microwave. Be sure to disconnect power to the microwave, and use extreme caution when completing this repair, as microwaves can still ret...Read moreain an electrical charge even when unplugged. This part is an authentic OEM part sourced directly from the manufacturer.
This switch monitor interlock is a critical safety component designed to ensure proper communication between the microwave door latch and the control board. When functioning correctly, it confirms that the door is securely closed before allowing the microwave to operate. A damaged or faulty switch may prevent the unit from starting, even ...Read moreif the door appears latched. Replacing this genuine part restores safe and reliable operation. Installation should be performed with care, and it's recommended to disconnect power before beginning any repair.
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Gary - For model number JNM3163RJ5SS
February 10, 2023
The handle on the door has broken off, can I get a handle to replace it with? I cannot find a handle on your website parts list,
Hi Gary, thank you for the question. The door handle you are looking for is not sold separately, you will need to order the complete Door Assembly for it, the part number is PS12716550. We hope this sorts out your problem!
Hello John, thank you for your question. This model is 1000 Watts. We hope this helps.
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Judith - For model number JNM3163RJ5SS
January 26, 2023
Need to replace microwave plate and plastic plate guide
Hi Judith,
Thank you for your question. The part number listed under your model number for the glass cooking tray is PS956214. If you would like to place an order for it, please call our customer service line and anyone will be happy to assist you. We look forward to hearing from you!
Can this model microwave be fitted with an external exhaust system?
Hello Arturo, thank you for contacting us. The model has an exhaust feature already installed in it. It has a vent fan, vent filter, and charcoal filter installed in it. It cannot be interfaced with an external exhaust feature. We hope this information helps!
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Jerry - For model number JNM3163RJ5SS
April 18, 2023
The digital display does not show numbers
Hi Jerry, Thank you for writing. The display is part of the Control Board, PartSelect Number PS12299300 so the board will need to be replaced. We hope this helps!
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Microwave would turn on and count down, but not heating and not rotate turntable. Pressing door up would occasionally start heat.
40 of 67 peoplefound this instruction helpful.
Michael from Ridgefield, CT
Really Easy
Less than 15 mins
Screw drivers
First I disconnected the power and opened the door. Then I removed the top screws holding the top vent louvers, then removed the screw at the top of the touch pad. The touch pad removes by sliding up slightly then tilting top out. I unscrewed two screws holding the door latch assembly. Press the tab to remove and replace switch. Reco
... Read morennect wires, reseat latch mount by placing top bracket tab in place first, allign and secure with screws. Reseat touch pad by placing bottom tabs in first, tilt forward and press up to seat top tabs, secure with top screw. Secure vent louver screws, plug in and watch your microwave work again.
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Microwave runs with the door open
37 of 58 peoplefound this instruction helpful.
Thomas from Andover, NJ
Really Easy
15 - 30 mins
Pliers, Screw drivers
Remove microwave outer cover. Turn on side & locate the upper & lower door switches. Better to replace in pairs even if one is ok. Remove the wire harness to each switch. Then replace switch and re connect the wire harness. Re attach outer cover and test to see if that solved the problem. If so then well done!!
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Tray Glass Broken
32 of 44 peoplefound this instruction helpful.
Ramona from Woodbridge, VA
Really Easy
Less than 15 mins
I broke the tray glass in the microwave cleaning it so this was a no brainer. The best part of this was the PartSelect experience. I ordered the part on the 30th of December and received it on 3 Jan!!! I have used PartSelect before for fridge repair and had the same experience.
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