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Sample Model Number Tags
Model numbers can be made up of numbers (1005400, for example) or a combination of letters and numbers (LAT1000AAE). The model number will most likely appear on either a paper sticker or a metal plate. Your appliance's model number tag may look similar to the sample model number tags shown here (model number highlighted in yellow):
The Whirlpool Electronic Control is a genuine OEM part designed specifically for some models of Whirlpool, KitchenAid, Maytag, Jenn-Air, Amana, Inglis, and Magic Chef to optimize their functionality. This control board manages critical refrigerator operations such as cooling and defrost cycles, ensuring your appliance runs smoothly and efficiently. It's advised to secure any perishable food items and disconnect the refrigerator before installing this part. You should also remember to wear work gloves to shield your hands for safety during the installation process. Ensure your model is compatible with this part before purchase, as parts may appear identical, but size and shape subtleties can lead to differences in fit and function. Trust this Whirlpool Electronic Control to bring durable reliability and performance consistency to your refrigerator.
How Buying OEM Parts Can Save You Time and Money
Why buy the real thing?
OEM stands for Original Equipment Manufacturer. Simply put, this means that the company who made your appliance is also supplying the replacement part for it.
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Gordon
January 17, 2023
Hello, I have two issues going on with my Kitchenaid refrigerator. One issue is the fridge portion isn't staying cold even though the freezer is. The second issue is that the water dispenser is not dispensing water and ice maker isn't making ice even though the controls are working.
Whirlpool sent a tech out and he found the evaporator was frozen. He replaced the thermestor and asked that we keep the fridge in showroom mode for 24 hours to let it thaw. Problem is that after waiting 24 hours and taking it out of showroom mode, the fridge is still not getting down to temp.
Additional details, this is the second time since December the refrigerator has malfunctioned. The first time nothing but the water dispenser and lights worked. The main control board was replaced and everything started working again except the water dispenser (and ice maker). However, three weeks later the fridge started having issues. The tech tested the continuity of the two valves to the water dispenser and ice maker and they had continuity.
The tech thinks the next step is to replace the control board W10789113. My question is, will this control board fix both the fridge temperature issue and the water control issue?
For model number KRFC704FPS
Hello Gordon, thank you for contacting us. Provided that other parts such as the water inlet valve and fans are good, this electronic control board, part number PS12711988, can potentially solve the problem. We would also recommend checking the power board, part number PS12717428. It activates components such as the compressor and fans to keep the refrigerator cool. Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!
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