Mounting Strip Wheel

I had two problems with the dishwasher. The top basket was loose, but the main problem was a plastic part inside the bottom assembly.

The part was backordered, so I re-ordered it through Sears. They said it would arrive in two days. Theirs came in two weeks, and their customer service was terrible.

Your "backordered" part came in two days, even before it was supposed to come had the part not been back ordered. I am delighted with your customer service and your company.

The illustrations on your website were excellent. They helped us not only to identify the part, but to diagnose the problem.

This was my first purchase through your company and if I ever need parts again, there is absolutely no reason to go anywhere else.

You have an excellent company, and great website! I bookmarked your page for future purchases.

I brought the rack to my computer and pulled up your diagram. It was relatively easy to follow the diagram to install the parts. They didn't need any tools, just snap them in place. Wife factor, very high, she can now use the dishwasher again.

Removed spray arm from bottom of dishwasher, Then three torx screws holding housing and filter screen together. Next the 5/16 screws csme out and I founf the broken pump impeller pieces. Took the 5/16 screw out of the broken impeller hub and pryed the broken hub off the shaft with two screwdrivers. Be careful not to break the housing when taking off the broken hub. (hardest part was getting the broken piece off). Also went deeper and replaced the drain pump impeller ( which was not broken) and the seal assembly. re assembled in reverse order. Repared a broken wheel on the top rack too. Unit works great. Thanks for the fast service and valuable info for the home repair person

I simply snapped off the old pieces and snapped on the new ones...Couldn't have taken more than 5 minutes. AMAZING selection of parts...HIGHLY RECCOMEND THIS WEBSITE!

The side that was broken,the wheels mounted to the tray itself not brakets so to keep cost down I had my wife buy parts to match otherside (two clip-on brakets,slide bar and wheels)and costom fit to the broken side which made the wheels to far from the slide-rail on the inside wall of the dishwasher so i spaced both side-rails out from the innerwalls withthe write size washers to make the slide-rails work,it will give us at least two to four more years of use unless someone falls on it again (I'm a 53 year old carpenter of thirty years and always have think ahead this time it worked,made my wife happy and saved my son money $$)

I ordered the parts after looking at the diagrams. I ordered a total of 5 pieces.
The parts arrive earlier than expected, and were new, OEM, parts. I cannot stress how important it is to order Original Equipment Manufacturer parts.
I replaced the broken pieces within 30 minutes. Great experience.

Take old wheel off and snap on new wheel-very easy

It was very easy, I just took out top rack got the old mounting strip, which just pulled right out. At that point I put the Mounting Strip right in, which fit like a glove then popped the wheels back on ! I then put the rack back in and secured it and pushed the rack in and Voila! Done.

I watched the installation video and ordered the part. When it came I reviewed the video and did the repair. Really the only time I used the screwdriver was to get the old wheel off the back part of the unbroken section of the mounting strip so I could use it on the new mounting strip.

It was so easy! No tools needed, just pop out and replace exactly like you took it apart!