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ZISS36NCBSS General Electric Refrigerator - Instructions

All Instructions for the ZISS36NCBSS
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Leaking water valve
Removed black cardboard covering on back of refrig with nut driver (6 screws), turned off water supply to pump, removed cooper waterline to pump with adjustable wrench, removed 1 screw holding pump to refrigerator, removed plastic waterline from pump by turning hose counter clockwise. Inserter plastic water line in new pump by screwing line in clockwise, pushed orange plastic stop around waterline into pump, connected cooper water line to pump first wrapping threads on pump with teflon plumbers tape, reinstalled pump to refrig and cardboard back on refrig with 6 screws.

One side note:.

This is the second pump which has burst at the blue plastic seam in seven years.
Parts Used:
Primary Water Inlet Valve
  • James from Centerville, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Socket set, Wrench (Adjustable)
8478 of 12455 people found this instruction helpful.
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Sticking Light Switch
I applied some tips learned by reading other reviews. So before I started I grabbed my trusty vise grip pliers and a small screw driver. I locked onto the switch actuator, the part that the refrigerator door pushes in, with the vise grips and pulled on it just hard enough to get the screw driver inserted in the right side to push in the catch clip so the switch could be pulled out further each time the catch clip was depressed to the next detent. Then I used the screw driver on the left site to encourage the switch past the detents on the left and very quickly the switch was out of the mount. The wires from the refrigerator pulled out with the old switch. I unplugged the old switch from the wires and plugged in the new switch and shoved the new switch back into the mount, wiggled it a couple of times to make sure it was secure and the job was done. Once I applied the vise gripes at first, the whole job took less than a minute.
Parts Used:
Light Switch
  • Jonathan from Lilburn, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
116 of 144 people found this instruction helpful.
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Water dispenser did not work (ice-maker did work)
This is a side-by-side frige with water and ice dispenser in the left freezer door. I first checked for possible water line freezing in the freezer door or in the water chiller area (behind the vegetable drawers) as described in e-articles I had read, but this did not appear to be the problem. I found two solenoid valve pairs; one that routes dispenser or ice-maker water to the filter and the other that routes the water to the end device. I ran a couple of tests on the solenoid valves and found that the first inlet valve that sends water to the filter did not work, but the second valve that relays the water to the dispenser was still working. By temorarily connecting the wiring for the dispenser solenoid to the functioning ice-maker solenoid, I confirmed that the wiring and switch were working properly and that the problem must be the solenoid itself (it also still hummed when the dispenser button was pressed). The entire quad solenoid valve assembly can be pulled out after removing the one hex-screw on the back of the frige (the assembly is all held together with a bracket). I disconnected the wiring connector to the solenoid valves. I disconnected the plastic water tubing by pushing it toward the fitting and then depressing the tubing inlet ring to release the tubing. I removed the two screws holding the solenoid valve and replaced it.
Parts Used:
Primary Water Inlet Valve
  • Alan from Houston, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
90 of 105 people found this instruction helpful.
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refrigerator was not cooling but the freezer worked fine.
My husband put on the defrost timer. At first I thought the part was not going to fix the problem. After about 5 hours my refrigerator was still warm. I went to work and when I got home that evening my refrigerator was cooling and down to 28 degrees. So if you replace this part wait at least 12-24 hours. Give it time to stablize. My husband says it has to go through its cycle. It works on a 24 hour timer. My refrigerator is working fine and this has saved me alot of money. My husband says, once you put on the timer you may have to use a flat screwdriver and turn the small dial clockwise one click to start it. He removed the kick grill and replaced the part. Dont forget to shut breaker off to replace this part. Turn power back on and start the timer. We are so happy that we now have a working refrigerator.
Parts Used:
Defrost Timer - 120V 60Hz
  • Wanda from Cabins, WV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
86 of 100 people found this instruction helpful.
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ice stalactites were drooling out of the icemaker and gumming up the cubes in the receiving tray.
I first shut off water flow to the fridge. Examination of the package (which was not exact in appearance to the original) demonstrated that the electrical connectors were well-insulated so I arrogantly and successfully proceded without disconnecting the power. My fridge is old enough that the model doesn't appear exactly on anyone's list so I wasn't alarmed that it took an extra 10 minutes or so to noodle out how to adapt the slightly different inlet cowling and electrical cord with extension, but the device is pretty simple.
Soon I loosened the two mounting screws with a nut driver, used a screwdriver to pry away the plastic snap-in housing over the electrical socket on the fridge inner wall and pulled away the electrical plug. The original water fill tube remained in its cavity, ready for re-use.
The new unit's mounting points matched the original screw locations perfectly, as did the fill cowling - which on the replacement icemaker has two possible attachment points. The new unit's electrical connector required an extension pigtail to adapt to my socket, but it was included in the package. The extra cable posed a minor cosmetic issue because it hangs in the collection basket a bit, but that will soon be remedied with a tie wrap.
After the water was restored and an anxious wait of a few hours, we had well-formed ice cubes that weren't all stuck together and the stalactites haven't reappeared.
Parts Used:
Ice Maker
  • Gerald from Benicia, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
89 of 122 people found this instruction helpful.
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Ice maker stopped working
I unplugged the electrical connection. Then I removed the 2 screws holding the icemaker in place. I lifted out the old icemaker unit and put the new one in place. Then put the 2 screws back in and plugged in the new unit.

The icemaker started making ice very soon after turning the unit on.
Parts Used:
Ice Maker
  • Dan from West Bloomfield, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
82 of 109 people found this instruction helpful.
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broken ice maker part
used a screwdriver to remove screw and unplugged part. Plugged in new one and secured with a screw.
Simple
Parts Used:
Ice Maker
  • Laura Beth from Mandeville, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
76 of 99 people found this instruction helpful.
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display showed dE
popped off front grille, removed 2 screws for bracket, then had to remove one screw for timer. unplugged old timer, reversed procedure, all works.
Parts Used:
Defrost Timer - 120V 60Hz
  • Nancy from Hamburg, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
74 of 116 people found this instruction helpful.
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Relay
Removed back panel. Opened cover to relay attached to the compressor and pulled off replacing with new relay. No problem.

Better than paying $250 for someone else to do it.
Parts Used:
Relay PTCR - 3 Wire
  • John H from Austin, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
41 of 52 people found this instruction helpful.
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Ice maker quit making ice
the first thing i did was replace the water valve at the bottom of the refrigerator but that didn't work so then i spent more time researching the problem on your site and your diagnostic said to replace the ice maker so i ordered it, took the old one out, plugged the new one in and we had ice the next day.
Parts Used:
Ice Maker
  • Jeffrey from Bluefield, WV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
40 of 50 people found this instruction helpful.
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water leak on the water valve
I had noticed water on the front left of the fridge on the floor.I thought it was the drain in the freezer so i poured hot water with baking soda into the drain but it didn't help..I pulled the fridge out and saw water dripping from the water valve solenoid.I searched the web for parts and found Parts select.com.I found the part quickly and they had pictures from all angles to assure me that it was the exact part which was great.The transaction on line was simple and the part came the next day.I will definitly use this sight again
Parts Used:
Primary Water Inlet Valve
  • JAMES from LEDGEWOOD, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
44 of 65 people found this instruction helpful.
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Quit making ice.
There were not two screws as the instructions said. There was only one screw and I had to firmly pull it out after taking out the one screw. Then, to put the new one in, I had to line up two slots on two knob-like things and push it in firmly. Then screw the one screw in.

Other than the two-screw problem, it was easy.
Parts Used:
Ice Maker
  • Joe from Brentwood, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
37 of 47 people found this instruction helpful.
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ice maker leaked water slowly and froze the cubes together
The replacement ice maker that GE supplies for my old refrigerator is a little different than the original. The electrical plug changed from a round plug to a square one. They include an adapter for it, but DON'T USE IT. There's not enough room for the bulky cord and connector. I got a much cleaner installation by taking apart the old and the new ice maker, and then splicing in the old connector into the new ice maker. You need to carefully unscrew a circuit board inside to wire it in, and it'll be more secure if you solider 3 wires instead of using crimp connectors. The instructions also tell you to use your old 'ice breaker', but it won't fit on the new ice maker. I just left the new ice maker's ice breaker on, and it seems to work perfect.
Parts Used:
Ice Maker
  • Steven from Cave Creek, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
41 of 60 people found this instruction helpful.
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Leaking Water
Unplugged frig. Turned off water supply to pump. Removed black cardboard covering on back of frig with nut driver (6 screws).

Took digital photo of assembly to confirm reassembly position.

Removed copper waterline to pump with adjustable wrench. Removed 1 screw holding pump assembly to refrigerator. Pulled assembly out of the frig. Unscrewed two small black screws on a second bracket. Pulled old pump further out of frig. Unplugged two connectors. Removed plastic waterline from pump by turning hose counter-clockwise and gently pulling.

Inserted plastic water line into new pump by turning line in clockwise and it pushing into orange plastic stop. Reconnected two electrical connectors. Reconnected bracket to pump with two small black screws. Gently pushed assembly back into the frig and reconnected pump assembly to the frig with 1 screw. Reconnected copper water line to pump first wrapping threads on pump with Teflon plumbers tape.

Turned on water to check for leaks. Installed cardboard back on frig with 6 screws. Plugged in frig.

NOTE. My new pump assembly had the electrical connectors reversed. Take care to pair up the correct colored connectors.
Parts Used:
Primary Water Inlet Valve
  • Paul from Danvers, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
37 of 50 people found this instruction helpful.
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water dispenser in door failed to dispense water
Unplugged refrigerator from electrical outlet for safety and turned off water supply valve. Removed the four metal screws that hold the access cover on the rear of the refrigerator. Then removed single metal screw attaching water valve and bracket assembly. Unplugged wire harness from the water valve and assembly then pressed down on colored o-rings to detach the four plastic water lines from the water valves. Used open end wrench to disconnect main water supply line from the water valve.
Pressed down on colored O-rings to install the four plastic water lines to new water valve and bracket assembly. Wrapped plumbing tape on threads of inlet valve and and used open end wrench to attach main water supply line to new water valve and bracket assembly. Attached wiring harness to new water valve and bracket assembly. Mounted new assembly to refrigerator with single metal screw. Turned on water supply valve and checked for leaks. Plugged in refrigerator to electrical outlet and tested water dispenser. Replaced access cover on rear of refrigerator with four mounting screws.
Parts Used:
Water Valve and Bracket Assembly
  • Robert from El Paso, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench set
31 of 34 people found this instruction helpful.
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All Instructions for the ZISS36NCBSS
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