ZISB420DXC General Electric Refrigerator - Instructions
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Ice Maker Door fails to close
1. Remove outside panel (snaps off)
2. Remove Control panel 4 screws
3. Remove Solenoid by taking out 2 bottom screws
4. Remove solenoid weight from crank lever
5. Place new solenoid weight from crank lever
6. Insert weight in solenoid
7. Place back 2 bottom screws solenoid
8. Place back Control panel screws
9. Snap back into place outside panel
2. Remove Control panel 4 screws
3. Remove Solenoid by taking out 2 bottom screws
4. Remove solenoid weight from crank lever
5. Place new solenoid weight from crank lever
6. Insert weight in solenoid
7. Place back 2 bottom screws solenoid
8. Place back Control panel screws
9. Snap back into place outside panel
Parts Used:
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Richard from Fishers, IN
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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ice dispencer door will not closeremoved hte control panel
removed the control panel ,using a paper clip, removed five screws, disconected wire connector, and removed the solenoid. reversed procedure to reassemble. ordered the part one day and received it the next day. Thank you for the prompt response.
Parts Used:
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robert from kansas city, MO
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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Bottom of refrigerator wouldn't coool
I removed the top vent and unplugged the ice machine ,took the back cover off the freezer.Removed the old fan which was pretty easy(unplugged it after I took the housing out for easy access) I plugged the new fan in and put everything back in the order I took off, and yada yada yada we have cooling.
Parts Used:
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Charles from El Dorado, AR
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
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Loud Sound In Freezer
I followed the video for my model refrigerator on parts select. My hint: when returning the back panel of the freezer, it's slightly adjustable left and right to avoid grazing the fan.
Parts Used:
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Carolyn from Santa Ana, CA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Socket set
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Flapper Door stuck open
The only tricky part was removing the front panel. Releasing the latches required considerable force. The best tool I found was a "jack knife" type Allen wrench set, using the medium size wrench, which fit into the release hole and upward pressure did the trick. The rest of the job was very easy.
Parts Used:
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ERIC from THE VILLAGES, FL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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Water dispenser would not fill a glass completely
The trouble with DIYers is that they don't have very much experience with and the benefit of several repairs on the same appliance. So they must rely on their mechanical abilities and the youtube help of Steve. So they must resort to eliminating the variables as their diagnostic approach. In my case I was unable to find the exact description of my problem, so I began with what seemed like the most likely and the least expensive replacement. So after I had replaced the water valve, the micro switch and the main board I finally found the problem was the water filter by ordering and installing a water bypass valve which I did not have readily available at the start.
Parts Used:
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Jay from Oceanside, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
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noise from freezer.(WhOOOO-oooooh, WHOOO-oooooh,......) annoying with doors closed, worse with freezer door open.
Watched some videos on youtube after typing in : refrigerator noise, and my model # (in search bar.) Found a video after determining my problem of a gentleman from partselect replacing the evaporator motor. Pretty simple job from video so I went for it ordered parts from them( I fixed the inlet valve on my dishwasher bfore with partselect before). I would call the job easier than it looks. But you need common sense and simple tools and some experience with nuts and bolts and wires. There is one bolt tucked up high under ice maker you may need a right angle nut driver or 1/4 right angle ratchet.(video pointed out). Thanks for video and quality GE parts. I now have a quiet kitchen and great room, with just a low db constant white noise like new.
Parts Used:
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paul from PETALUMA, CA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
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ice maker door wouldn't close
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jeffrey from MAINEVILLE, OH
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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Fan making noise.
Remove ice maker and all of it's accessories in order to remove the panel covering the fan. Don't drop the screws!
Unscrew the lower fan bracket. You will see the lower red rubber grommet. Hold fan motor with one hand and push the fan off the shaft and into the compartment above. Then remove the round retainer thing below it by holding it and pulling down on the motor assembly. Install new grommet on upper part. and put it all together.
REMEMBER where the fan is on the shaft. It has about one inch of shaft placement. I put mine so that most of it was above the hole that the fan goes into and about 20 percent showing below the sheet metal.
Also check to see if your fan is damaged. Mine was not.
This refrigerator has been awesome! I have had many issues but have been able to fix all of them for the last 15 years!
Unscrew the lower fan bracket. You will see the lower red rubber grommet. Hold fan motor with one hand and push the fan off the shaft and into the compartment above. Then remove the round retainer thing below it by holding it and pulling down on the motor assembly. Install new grommet on upper part. and put it all together.
REMEMBER where the fan is on the shaft. It has about one inch of shaft placement. I put mine so that most of it was above the hole that the fan goes into and about 20 percent showing below the sheet metal.
Also check to see if your fan is damaged. Mine was not.
This refrigerator has been awesome! I have had many issues but have been able to fix all of them for the last 15 years!
Parts Used:
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Matthew from Escondido, CA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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Replaced Dispenser Solenoid Assembly
We had problems with the ice dispenser chute building up frost from condensation freezing due to the flap not closing properly. It would clog up completely and often. I had already replaced the flap and spring years ago but it didn't help much. I Googled this problem for my model and found a video detailing how to check and change the solenoid. Sure enough, the solenoid was completely corroded and crumbled in my hands as I removed it. I ordered the replacement part and made the repair myself. The video was perfect in describing. If your refrigerator is well used as ours is, you'll be shocked by the buildup and cleaning that will be necessary as you make this repair. I ended up taking much more of the dispensing assembly apart so I could clean it with warm soapy bleach water. Be mindful as you disassemble or take photos / videos with your smartphone to help put it back together. It took longer to clean than replace the solenoid. Also, be careful if you have an island or other cabinetry close by. If you have to pull the refrigerator out to unplug it, the handles can chip granite edges or the top corners can scratch wood work. We have cherry cabinets that surround ours. I chipped the edge of the granite when I pulled it out and I scratched the wood as I pushed it back in place. Minor repairs but can save you some frustration. Good luck!
Parts Used:
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Scott from SMITHS GROVE, KY
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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Fan was not centered in the middle of the back panel opening.
Bent the motor bracket down, then using a rat tail file, elongated the holes in the back panel of the refrigerator to secure the fan in the "centered" position. This was a problem that was with the refrig. since it was made. The parts involved were perfect. NO problem at all installing them.
Parts Used:
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James from GREENSBORO, NC
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
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Ice wouldn't come out of door. It backed up in door
I followed the instructions on a posted desctiption. It workded perfectly. Replacing the inner door panel was not as difficult as described. Just start the process with the screws in the middle of the door. Those two screw holes were not slots. All of the remaining screw holes had slots. I installed all of the door screws before tightening any. I workded right the first time.
Parts Used:
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Stephen from Richmond, VA
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Screw drivers, Socket set
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My son's Refrigerator
I started out replacing a bad thermostat, no problem,
when I hooked up the water, I found that the water resovior had a leak.
I replaced the resovior, easy fix, but I had to buy two 5/16 brass couplers.
then I found that the box would not get below 10 degrees, and the suction pressure was very low.
I figured that the fan motor was burned out, so I opened up the access covers, the fan motor was hanging there with broken mounts, so I replaced the motor, and repaired the mount.
Everything works great now, The parts shiping was very fast, I was impressed.
I thought I was going to get away without fixing everyones
HVAC problems when I retired.
Friends and family still remember that you are the HVAC man.
Tom
when I hooked up the water, I found that the water resovior had a leak.
I replaced the resovior, easy fix, but I had to buy two 5/16 brass couplers.
then I found that the box would not get below 10 degrees, and the suction pressure was very low.
I figured that the fan motor was burned out, so I opened up the access covers, the fan motor was hanging there with broken mounts, so I replaced the motor, and repaired the mount.
Everything works great now, The parts shiping was very fast, I was impressed.
I thought I was going to get away without fixing everyones
HVAC problems when I retired.
Friends and family still remember that you are the HVAC man.
Tom
Parts Used:
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Thomas from Brentwood, CA
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Difficulty Level:Easy
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Screw drivers, Wrench (Adjustable)
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Loud whirling noises when the motor started up, then they subside (and stop) in a short time
I have not yet done the repair. After watching this repair video two problems came to mind. First I only ordered one grommet not knowing that there were two (or more I don't yet know). The second problem is that this video must be for a fridge from like the 1940, but it looks NOTHING like mine from 2008. The manual shows a bazillion parts and frankly I'm just a wee bit afraid to get started, and I am generally very handy, buuuttttttttt I don't know about this one
Parts Used:
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Randy from VALLEY CENTER, CA
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Difficulty Level:Very Difficult
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Total Repair Time:More than 2 hours
1 person
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noisy refrigerator
I followed your video and completely dismantled the refrigerator evaporator motor, fan, brackets, and grommet, I completely cleaned the refrigerator including the cooling coils. I then ordered the evaporator motor ,fan, grommets, lid bumper, and brackets. The order would take a week to arrive. In the meantime I cleaned and reassembled all the old parts, waiting for the new ones to come. Guess what! The refrigerator was quiet as a mouse. I really did not need the new parts, but I kept them anyway just for good luck. Not bad for a refrigerator that's twenty four years old.
Parts Used:
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James from NEW YORK, NY
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers, Socket set
1 person
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