ZICS360NHALH General Electric Refrigerator - Instructions
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No ice from door, but did have water
I got the wrong switch before so just need to put the right 1 in. Super easy, pop off old, plug in new, click back into place. Done. REALLY REALLY EASY for anyone to do
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Rich from san marcos, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
4 of 8 people
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both freezer and refigerator were warm.
I watched the video online and it said there were three sensors in the refrigerator, two in the freezer and one in the refrigerator. I only ordered one sensor and was going to try the one in the refrigerator first. He said the upper one in the freezer is the most difficult, but is usually the problem. So, I replaced the upper sensor and tried restarting the unit. Everything went well and it fixed the problem.
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Harry from DURYEA, PA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
2 of 2 people
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Ice maker stopped making ice
I had made a dry run at the repair after watching the instructional film provided by part select and it seemed easy enough.
The only problem was that i needed to use the electrical cord extender (provided) to adapt to my plug type. That presented a problm because it needed to be tucked up out of the way to allow the ice bin to clear. Just needed to be creative in how you wrapped the cord behind the ice maker unit before snugging the attachment screws.
Cranking out ice like crazy.
The only problem was that i needed to use the electrical cord extender (provided) to adapt to my plug type. That presented a problm because it needed to be tucked up out of the way to allow the ice bin to clear. Just needed to be creative in how you wrapped the cord behind the ice maker unit before snugging the attachment screws.
Cranking out ice like crazy.
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Robert from Wyckoff, NJ
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
2 of 3 people
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The icemaker quit making ice and the water started forming on the bottom of the ice bucket.
First I removed the electrical plug from the back of the freezer that plugs into the icemaker. I then removed the two hex head screws that hold the icemaker to the wall of the freezer and removed the icemaker. I removed the plastic cover, which incidentally protects the gears, by prying it off with a srewdriver. I removed three small nuts(7mm) which holds the internal cam in place. I removed the cam by pulling it off the shaft. Once I got the part from you folks I reversed the procedure that I just mentioned, and put the icemaker back together. It works great. The part with shipping was around $16.00. A new icemaker was roughly $159.00. If I would have called a technician it would have cost around $300.00 to repair.
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John from Anaheim, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers, Wrench (Adjustable)
2 of 3 people
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Replace water filter with bypass plug - filter is redundant with home osmosis system
If you have a reverse osmosis system for filtered water system in your home that also feeds the refrigerator, using another water filter in the refrigerator is redundant, so GE makes a Water filter Bypass Cap that allows you to run using the already filtered water without needing to expensive water filter. FIRST - using a phillips screw driver remove the toe kick plate at the bottom front of the refrigerator - two screws - one on each side of the plate that extends the entire width of the refrigerator. SECOND - Locate the water line (should be right in front) and the valve to turn off the water. Turn valve clockwise (right) until completely closed. Then test by attempting to fill a glass with water using the dispenser on the door. If any water continues to come out, continue turning the valve (without forcing it) clockwise until it has been turned as much as possible. If water still comes from dispenser, locate the source of the water line - most likely from under the kitchen sink. There should be another valve under the sink, or simply turn off (turn the cold water valve clockwise) until water cold water completely turned off. Test again as required. THIRD - clear the top right hand back shelf directly under the water filter screwed into the ceiling of the refrigerator in the rear top right side of the refrigerator. Place a small towel under the water filter, and slowly turn the filter 1/4 turn clockwise without using force. Continue turning until the full 1/4 turn is complete and the filter will drop down without pulling. Place the old filter upside down in the sink, thereby allowing the filter to drain any water present in the filter. FOURTH - remove the filter plug from package, notice notches in top of plug that align with gaps in the area where a filter would typically be screwed into the filter location in the ceiling above the top right shelf in the refrigerator. After aligning notches in the bypass plug with gaps in the screw mechanism, carefully turn the bypass plug 1/4 turn counter- clockwise - at which time the bypass plug should be firmly installed. FIFTH - Reverse step SECOND, and turn valve Counter-Clockwise until valve is completely open. Test to ensure no water is leaking from the Bypass Plug. SIXTH - Finally reverse step FIRST by reattaching the toe kick plate using the two phillips screws removed in Step FIRST. NOTE: The Bypass Plug is quite inexpensive, but after adding shipping from Canada - the cost is about the same as purchasing a new filter for the refrigerator. :-(
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Fred from LA QUINTA, CA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
2 of 3 people
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water line cracked
I loosened the compression nut on the valve with my fingers and pulled the water line free from the valve. On the other end, I just pulled it from the hose clamp. Installation in reverse. Force the water line into the fitting on top, Slide the old nut over the line on the bottom. Screw the nut onto the valve. Reach inside the freezer and turn on the ice maker. Done. Before replacing the cardboard grill, you should vacuum the coils on the bottom, front and back. If practical, push it outside and blow it out with an air compressor or a leaf blower.
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RUSSELL from BLACK HAWK, SD
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
2 of 3 people
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Refrigerator not defrosting, ice tray clogging up in ice tray, refrigerator making loud humming noise, and compressed running all the time.
First, turn off power - since I did not want to pull the refrigerator out on my wood floor I tripped the circuit breaker to that circuit and opened door to make sure interior light was off (ensuring power was off). This unit has a bottom freezer, I took out all shelves, ice maker and all parts in the way of accessing back of interior of freezer section. Removed back plastic section by removing one screw in middle top of back panel and prying it out. This was a bit difficult as it was in there a bit tight but once the plastic warmed up it pulled out ok. This revealed the compressor section and temp sensor that was attached to the copper coils with of all things - a zip tie! In pictures of this that I looked at on various web sites the sensor was on a metal bracket attached to the coil so it made me wonder if tf the factory took a shortcut? I cut the old sensor wire, stripped the two wires 1/2", and connected them to the new sensor wire with butt connectors, I put some silicone into the ends of the butt connectors to prevent moisture from entering into connectors and wrapped the connection in black electrical tape. I then "attached" the sensor to the coil using a zip tie, put the plastic back piece back on, inserted everything I took out and put power back to refrigerator. It's been 3 days and temp of refrigerator is stable, ice maker not clogging up, and compressor not running all the time! So far so good.
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Mark from ROSEMOUNT, MN
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
2 of 3 people
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Defroster fan burned up
First I removed the ice tray rack lifting it out of the way to reach the back cover of the fan. Then, the whole back inside panel had to be removed. Two screws removed the fan and bracket from the freezer unit. The missing bumper lid just snapped into place. Replaced everything in reverse order. Pretty easy job.
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Peter M. from Lincoln Park, NJ
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers, Socket set
3 of 6 people
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Yearly replacement of filter
Moved stuff out of my way on the top shelf, reached in and turned old filter to remove. Filled new filter with water, lined up and turned to lock in place. Whew, never thought I would get that job done. :-)
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Robert from Myrtle Beach, SC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
2 of 3 people
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Water dispensed at a trickle
I only had to remove the old filter and install the new one - all by hand. I then ran about 1 to 1and1/2 gallons of water through the filter to clear it.
A WORD OF CAUTION - HOLD YOUR GLASS CLOSE TO THE WATER DISPENSER FOR THE INITIAL FILLING - IT WILL SPIT UNTIL THE AIR IS PURGED FROM THE SYSTEM!!!
An extremely easy repair.
A WORD OF CAUTION - HOLD YOUR GLASS CLOSE TO THE WATER DISPENSER FOR THE INITIAL FILLING - IT WILL SPIT UNTIL THE AIR IS PURGED FROM THE SYSTEM!!!
An extremely easy repair.
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JAMES from MORENO VALLEY, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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noise from freezer.(WhOOOO-oooooh, WHOOO-oooooh,......) annoying with doors closed, worse with freezer door open.
Watched some videos on youtube after typing in : refrigerator noise, and my model # (in search bar.) Found a video after determining my problem of a gentleman from partselect replacing the evaporator motor. Pretty simple job from video so I went for it ordered parts from them( I fixed the inlet valve on my dishwasher bfore with partselect before). I would call the job easier than it looks. But you need common sense and simple tools and some experience with nuts and bolts and wires. There is one bolt tucked up high under ice maker you may need a right angle nut driver or 1/4 right angle ratchet.(video pointed out). Thanks for video and quality GE parts. I now have a quiet kitchen and great room, with just a low db constant white noise like new.
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paul from PETALUMA, CA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
1 person
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Bad tasting ice cubes
Took the old filter out and put the new one in.
Easy Breezy!!
Easy Breezy!!
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susan from hartford, WI
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
2 of 4 people
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Fan was not centered in the middle of the back panel opening.
Bent the motor bracket down, then using a rat tail file, elongated the holes in the back panel of the refrigerator to secure the fan in the "centered" position. This was a problem that was with the refrig. since it was made. The parts involved were perfect. NO problem at all installing them.
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James from GREENSBORO, NC
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
1 person
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Loud Sound In Freezer
I followed the video for my model refrigerator on parts select. My hint: when returning the back panel of the freezer, it's slightly adjustable left and right to avoid grazing the fan.
Parts Used:
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Carolyn from Santa Ana, CA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Socket set
1 person
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Loud whirling noises when the motor started up, then they subside (and stop) in a short time
I have not yet done the repair. After watching this repair video two problems came to mind. First I only ordered one grommet not knowing that there were two (or more I don't yet know). The second problem is that this video must be for a fridge from like the 1940, but it looks NOTHING like mine from 2008. The manual shows a bazillion parts and frankly I'm just a wee bit afraid to get started, and I am generally very handy, buuuttttttttt I don't know about this one
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Randy from VALLEY CENTER, CA
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Difficulty Level:Very Difficult
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Total Repair Time:More than 2 hours
1 person
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