WWSE5240GC General Electric Washer - Instructions

The repair was done as describe by others with the "hub nut" having to be cut off due to corrosion. Instructions for removal of the tub were found inside the control panel area on the left hand side. Ordering s new hub nut and cutting off the old one proved to be a necessity.

I watched the YouTube video. Great help. The part was at my house less than 24 hours after I ordered. Great delivery! The repair was a no brainer even for a novice like me.

Replaced pump. New pump same manufacturer and model, but better built; however, base plate not same, requiring that I swap it for the original. Also, pump suction inlet is straight-in, whereas original has 90 degree connection. Disconnect power, and remove old pump. Purchase a 1 1/2" I.D. auto radiator hose, cut off use the 90 degree bend; it's a perfect fit to pump conn.; use a 1" PVC coupling on other end socket to mate to the washer drum convoluted drain hose socket. Throw away the crappy original G.E. hard-to-use spring hose clamps and use stainless steel automotive type gear clamps instead. WARNING: Do not try to bend, stretch, or kink the rubber tub drain hose to fit up to the pump without installing an elbow; the installation geometry must be exactly the same as the factory-designed installation. To finish the job, power up and run the machine through several cycles with the front cover off to check for leaks. You will also see why the rubber drain hose must be reinstalled as described above. This washer does not ramp down speed when in the spin cycle, and when the motor stops, the drum makes a sudden 15 to 30 degree rotation, stretching the drain hose to it's limit. Finally, keep your hands out of the machine when it's running; the motor, belt, and transmission drive can cause some real damage if you get tangled up in them. Pay attention to what you are doing; if you are confused by my little dissertation, hire someone qualified to do the job for you.

Repair went great. The large nut had to be soaked to free it but the part was an exact fit.

After doing some research on the problem I decided that the rubber tub dampers were probably the problem. Replacing them was simple and straight forward after watching the video. A test spin after installation revealed that the problem still existed. This time I watched the bottom of the tub with a flashlight as the spin cycle began and I discovered that the concrete counter-weight was loose on its platform. General Electric had attached a 5 lb concrete block to the tub support with two self tapping sheet metal screws that had stripped out. I screwed the screws back in and added two nuts to the protruding screw bottom and locked them together. Problem solved. The main difficulty in this repair is reaching to the back of the washing while laying on the floor. And sharp edges on everything.

This site and buying experience WOWED ME!!! After realizing what happened, I searched how to open up a washer, since I had never done it before. My search brought me to your site, which had an excellent 'how to' video for my exact problem of replacing the pump! I ordered the part, which was delivered to my door in LESS than 24 hours! Unfortunately, there was undrained water in the washing machine so while undoing the clamps on the old pump, the water drained on my kitchen floor, so beware of that issue. Because of the positioning of the pump, the clamps were a little tricky to redo, but completed without too much difficulty. I also had to 'unplug' (with a coat hanger snake)the drain tube connecting the pump to the back of the washing machine so it could flow to the outside drain pipe. This was the best internet buying experience I have ever had! Thank you so much! I fixed a 15 year old washing machine for about $40.00!!! (And I am a 57 year old grandmother ;-) Woohoo!!!

Very easy with your great instructions in my email. took the wires off,took the hoses off,then the two bolts,put the new one on and reasembled the hoeses wires and bolts. put the front back on and that was that. Your company is great thanks for all your help.If I ever need help again with any off my appliances i will call on you,agin thank you very much. Frank!

removed back off washer, disconnected pump from washer tub, remove old pump in about 5 min, then installed new pump in less than 5 min. washer is working just fine wife thank me it was about 2 wks since the washer was down.

I pulled the front panel off as described in the video on Partselect.coms video (very helpfull) and unpluged the pump, I was able to test the original pump and determine it to be good and ultimatly that was not the problem. However had it been it would have been a simple fix. returning the unused part was super simple and painfree!

One of the fastest repairs that I have performed. Took less than 15 minutes. Unhook wires, removed haoding screws, unclamped hoses. Reversed the process to install the new unit. Shipping was incredible. Ordered the part at 1400 on Thursday and had the part in hand Friday at 0900. One of the best on-line experiences that I have ever had. Thanks a bundle, Richard

It was really easy to replace i removed the old one & sliped on the new one.

removed old dampening straps replaced with new ones a total of 4 straps, took about 10 min, works great again.very easy to do. thank you.

Washing machine stopped draining, was looking into buying a new one. Thought maybe it was the pump, looked on-line and found one for around $50.00. Recieved the pump in pretty good time (3 days) The repair was not too bad, although the "ring clamp" was not very easy to work with. Hard to work it around the hoses in such a tight spot.

Determined the drain hose on the back of the machine was leaking, due to my dog chewing on the hose. Replaced the hose with the new one, locked the dog out of the garage where the machine is located, problem solved.

Removed the front panel (retainer clips), removed two screws holding the top panel and door, removed all 4 dampening straps and replaced them with the new straps, put the components back in reverse order of removal.