WM3987HW (ABWEEUS) LG Washer - Instructions
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Drawer fell onto floor & broke
The drawer was knocked off the top of the washer and hit the floor. One of the two plastic strips in the back that fit into the channel to insert the drawer broke off. Super glue would not keep it together, so I ordered a new drawer. So glad this site had it...LG does not sell replacement parts, and I did not want to buy a new machine for such a minor problem!
Parts Used:
-
Wendy from Madison, WI
-
Difficulty Level:Really Easy
-
Total Repair Time:Less than 15 mins
Was this instruction helpful to you?
Thank you for voting!
h2o filled w/o stopping
removed top, removed 2 screws, replace part. did not fix problem, the real problem was the water inlet valve, works great, easy fix. thanks
Parts Used:
-
sherman from BROKEN ARROW, OK
-
Difficulty Level:Really Easy
-
Total Repair Time:Less than 15 mins
-
Tools:Pliers, Screw drivers
Was this instruction helpful to you?
Thank you for voting!
Hot Water Inlet valve (solinoid valve leaking)
Removed lid (top of washer), then ran a cycle in normal to identify the failed component, then noticed the water inlet valve assembly for the hot water was leaking, used my pc and went to website Part Select and found to failed part on the parts break down item, then ordered the part, the part "Valve Assembly Inlet" for the hot water arrived 2-days later, replaced valve in less than 5-minutes, disconnected push on electrical connector, unscrewed the valve assembly inlet and installed the new valve assembly inlet, very easy
Parts Used:
-
MARVIN from MARYVILLE, TN
-
Difficulty Level:Really Easy
-
Total Repair Time:Less than 15 mins
-
Tools:Screw drivers
Was this instruction helpful to you?
Thank you for voting!
The washer kept displaying "tE" error and the machine would stop.
First we unplugged the machine. Then turned off the water and disconnected the hoses. Pulled out the machine and laid it on its side to access the themsistor located on the drum. (No, you do not have to remove the control panel at all to replace this part) The thermsistor is clearly seen with a flashlight. There were plastic ties holding the wires of the thermsistor so we used small scissors to cut the ties. Then unplugged the old thermsistor and plugged in the new thermsistor and used a regular bag twist to secure the wires. Repair complete and the machine is back to normal. Thank you Part Select.
Parts Used:
-
William from Edgewood, MD
-
Difficulty Level:Really Easy
-
Total Repair Time:Less than 15 mins
Was this instruction helpful to you?
Thank you for voting!
Washer drum slipped during spin cycle
Opened rear compartment of washer and observed problem with drum shaft slipping inside of plastic motor assembly. The plastic teeth used to secure drum shaft were worn down. The part I needed was sent as an assembly but should have been sent separately for a much lower cost? The new part looked like it was of a sturdier design. All in all I saved hundreds of dollars repairing the washer my self. The woman I spoke to on the phone was really nice and very helpful.
Parts Used:
-
Alan from Elmwood Park, IL
-
Difficulty Level:Really Easy
-
Total Repair Time:Less than 15 mins
-
Tools:Screw drivers, Socket set
Was this instruction helpful to you?
Thank you for voting!
Not pumping out water
Hardest part was getting the correct part. Due to some glitch somewhere there was a mix up in the database for the correct pump number. This unit has two pumps mounted to the same housing. One is a recirculating pump and one is discharge pump. I ordered the discharge pump and kept receiving the recirculating pump. Discharge pump is LG PART#4681EA2001T and recirculating pump is LG PART #4681EA2002H Once in hand the install went fairly smoothly. Removed top - two screws on back of unit. Removed control panel with one screw on upper right inside corner, associated plugs and snap clips. Removed soap tray and drained water through filter tube. Removed screws in front of filter. Using Vise grips stretched spring from around front seal. Removed screws holding front of washer to top frame (2?)[accessed after soap tray removal]. Pump assembly located in bottom left, removed associated hoses, Marked wired colors on pump housings and removed. Removed assembly. Unscrewed pump, installed new pump and reversed procedure to reassemble. Struggled mostly with replacing spring around front seal. Stretch it as far apart as you can as you "roll" the spring in and then massage the seal to get the spring into correct position. Definitely a doable repair. Good Luck.
Parts Used:
-
Patrick from Ronkonkoma, NY
-
Difficulty Level:A Bit Difficult
-
Total Repair Time:30 - 60 mins
-
Tools:Pliers, Screw drivers
Was this instruction helpful to you?
Thank you for voting!
Unit would not start up
Conclusion was that either the control panel or the noise filter (an electrical fuse apparatus)was bad. Disconnected the water line, turned off power, and pulled unit out from cabinets. Determined that voltage was going into the noise filter (white harness) but almost no voltage coming out (red harness). Ordered noise filter. Hardest part was removing old noise filter from dishwasher frame without removing the whole unit from cabinet and turning upside down.One screw holds the part in the frame. With power off, I used a very small ratchet with phillips screw driver. Pried unit out with screw driver on side to the panel front. It has a retaining tab there.Installation was the reverse. Instead of putting screw back the way it was originally installed, I screwed it in from the outside of the frame. Much easier and just as solid. Tested unit with power on. Hooked up water line. Works great. Note: LG dishwahers have a high repair rate and that this part has a high failure rate. This LG unit was two years old. Never had to fix my 15 year old Sears dishwasher. It still works to this day. (I gave it to my daughter.)
Parts Used:
-
LES from GAINESVILLE, FL
-
Difficulty Level:Easy
-
Total Repair Time:30 - 60 mins
-
Tools:Pliers, Screw drivers, Wrench set
Was this instruction helpful to you?
Thank you for voting!
Washer will not drain, bad noise coming from bottom front of washer
unplug washer and disconnect inlet and outlet hoses. drain water from washer (about 2 gallons) by removing lint screen from front of washer. lay washer on side (I used a blanket to avoid damaging the paint) remove all the phillips head screws in the plastic bottom and the metal feet of the washer. Gently pull the bottom of the washer off. There are 3 shock absorber looking things that pull apart and are greasy. Try not to mess with them much. Just pull gently, and they slide apart. cut the zip ties holding the wires to the washer bottom piece. remove the screw in the lint screen area and gently pull the recessed plastic thing out the front of the washer. remove the screws holding the pump assembly on the front of the washer. Remove the three screws holding the pump assembly on the outlet pipe manifold. Installation is the reverse of removal, take care to put the shock absorber looking things back in gently and together at the same time when reinstalling the plastic bottom of the washer.
Parts Used:
-
James from Kingman, AZ
-
Difficulty Level:Easy
-
Total Repair Time:30 - 60 mins
-
Tools:Screw drivers
Was this instruction helpful to you?
Thank you for voting!
Pool of water under washer after a run
Did the repair entirely from the back.- 4 screws back cover comes off. Once you see the Bellows it is obvious what needs to come off and there are other videos on the net showing this. The main things I did differently were 1) Leaned the washer forward and placed 3 2x4 blocks of wood under each back leg. This allowed me to reach under the washer with one hand, and through the back with the other. You need both hands in there ! 2) Uninstalling is easy with just pliers. But on the way back in, I used a pair of Locking Pliers to keep the circular clamp squeezed as much as possible. That seemed the only way to get the bellows back in. Another option would be to switch to screw on Pipe clamps instead of the spring clamps.
Parts Used:
-
Daraius from AUSTIN, TX
-
Difficulty Level:A Bit Difficult
-
Total Repair Time:30 - 60 mins
-
Tools:Pliers, Screw drivers
Was this instruction helpful to you?
Thank you for voting!
not pump water out
-
dung from nashville, TN
-
Difficulty Level:Really Easy
-
Total Repair Time:30 - 60 mins
-
Tools:Pliers, Screw drivers, Wrench (Adjustable)
Was this instruction helpful to you?
Thank you for voting!
door would not lock
Used a screwdriver to carefull lift the top of washer. Reached in and unplugged old assembly from wir harness. Unscrewed old one (2 screws) from washer screwed in new one connected it to wire harness. Closed top of washer and plugged it in and it was ready to use. I am a 53 year old female and had never done this before. The repair shop wanted $150 to install part plus the part cost more from them. I' m sure a guy could do the job in 15 minutes or less.
Parts Used:
-
Eileen from Allen Park, MI
-
Difficulty Level:A Bit Difficult
-
Total Repair Time:30 - 60 mins
-
Tools:Screw drivers
Was this instruction helpful to you?
Thank you for voting!
water leaking fromdoor
-
Walter from Deland, FL
-
Difficulty Level:Easy
-
Total Repair Time:30 - 60 mins
-
Tools:Pliers, Screw drivers
Was this instruction helpful to you?
Thank you for voting!
OE CODE - The washer machine would not drain
After checking for blockage on the drain hose and checking on any blockage on the bottom left corner filter and not finding anything i decided to open the machine. Everything suggested a broken drain pump
ITEM
PS3579318 Drain Pump and Motor Assembly which is located on the bottom left corner also and it attaches to the bottom left corner filter. And voila! The machine did not work! Now started throwing a FE code and it would not fill up. Well, the new pump was stuck! All i had to do was to stick my fingers in the bottom left corner filter orifice and move the fan like devices that make the new drain pump work, that did it! Be careful not to do it while the machine is pluged in, those plastic blades may hurt your fingers. To reach the drain pump you have to take the top, control board and front (door and gasket) of the machine off, about one hour labor.
ITEM
PS3579318 Drain Pump and Motor Assembly which is located on the bottom left corner also and it attaches to the bottom left corner filter. And voila! The machine did not work! Now started throwing a FE code and it would not fill up. Well, the new pump was stuck! All i had to do was to stick my fingers in the bottom left corner filter orifice and move the fan like devices that make the new drain pump work, that did it! Be careful not to do it while the machine is pluged in, those plastic blades may hurt your fingers. To reach the drain pump you have to take the top, control board and front (door and gasket) of the machine off, about one hour labor.
Parts Used:
-
Gustavo from Ukiah, CA
-
Difficulty Level:A Bit Difficult
-
Total Repair Time:30 - 60 mins
-
Tools:Pliers, Screw drivers, Socket set, Wrench set
Was this instruction helpful to you?
Thank you for voting!
Leaking Hot Water Intake Valve
I received the part needed within a few days from ordering. I immediately removed the leaking part with the new part. It was a very simple install, and my washer is now leak free. If you think you cannot do these simple changes, think again, it's much easier then you may think. Remove the top cover of your washer machine by taking off the two screws in the back. Remove the hose clamp with a pair of pliers and pull off from the intake valve, of course make sure your water valve is shut off before starting. Remove the two prong clip. Using your pliers, disconnect the main hot water hose. Use a Phillips screwdriver to remove the two screws that holds the valve in place. Remove and discard it and replace with the new valve. Follow the steps and your done, it's that easy....TC
Parts Used:
-
Thomas from Commack, NY
-
Difficulty Level:Easy
-
Total Repair Time:30 - 60 mins
-
Tools:Pliers, Screw drivers, Wrench (Adjustable)
Was this instruction helpful to you?
Thank you for voting!
Washer not draining & grinding sound when it hit the drain cycle
Followed the instructions that a fellow DIYer posted in PartSelect and a few I watched on Youtube. Pull out the detergent drawer, remove the back screws, slide the top off, unclip the control board, unplug Power & One more switch so that I could move it aside. Take the gasket retention wire off the door gasket & tuck it inside. Remove the screws in the bottom & top. Then slide the front panel, including the door up (not easy) and out. The part received was only the pump motor so I had to take a few pictures before so I knew I got it together right. Remove drain houses, pump screws, slide pump back and remove pump. A few more screws to remove the pump from the housing & replace with new pump. Put it all back together. It works! It only took about 45 minutes
Parts Used:
-
Robert from Odessa, FL
-
Difficulty Level:A Bit Difficult
-
Total Repair Time:30 - 60 mins
-
Tools:Screw drivers
Was this instruction helpful to you?
Thank you for voting!