WM27460B Jenn-Air Microwave Oven Combo - Instructions

We simply removed the front knobs, the 8 screws underneath the front panel and dropped down the control panel. We removed two screws holding the assembly and removed the ribbon cable and the two other connectors. We put the new one in and reattached all the cables and reassembled and it worked great. Took 15 - 20 minutes.

Very simple. A few screws removed, disconnected a few wires, reattached the wires, put back the screws all without a single cuss word

took out the old dome cover and replaced it with a new one by unscrewing and replaced the new one and a fiberglass gasket. simple.

I removed the 4 screws that hold the control assembly to the range and observed that the clock assembly/control board appeared easy to remove.

Ordered the replacement board and it came a day sooner than the shipping I paid for. Only took about 10 minutes to take the control assembly off again and install the new.

There were no instructions with the part....the ribbon connection to the board was a little tricky to figure out...when I first released the clamps that held the ribbon to the board and pulled the ribbon out, I thought I damaged it....never seen a connection like this.

The range works fine now but it should be noted that this part is the logic control board for the entire range. The board malfunctioned over a period of time. First time, the entire oven shut down in the about half way through the preparation of Thanksgiving meal a few years ago. I couldn't bring it back to life and luckily, we had another oven to finish the turkey.

Next, we had trouble with the electronic pilots on the burners. You would turn the knob for one burner and it would attempt to light another burner.

Then the oven would not shut off when the Cancel/Off button was pressed. Would have to go and trip the main breaker to turn off the oven!

This replacement part cost $126 which is a bargain considering a new oven would cost over $2000. And it works great now. But I don't trust this appliance and I get this feeling that I threw good money after bad.

However, my experience with PartSelect was great and I will use them again. I just hope I don't have to spend more money on this applicance.

1. Remove four screws on metal panel between top and lower oven doors. Pull the panel forward. You may need to open the top door partially to ease removal of panel.
2. Reach behind panel and unplug wire connector from old switch.
3. With panel free, squeeze ears on old switch and push through opening to remove.
4. Insert new switch in to hole and push from front to seat the switch. BE CAREFUL NOT to mess with the ears--if you try to splay them out (to better seat the switch) the switch will come apart.
5. Hold the panel up to opening to connect the wire harness to the switch.
6. Realign the metal plate to holes for screws and insert screws. (You may have to twist and turn to get the panel lined up.)
Done!

First I called a repairman and left a message. That was 3 weeks ago. So, I 'googled' the error message and determined what part I thought I needed. Ordered the part on Wednesday evening and it was there when I got home from work on Friday. I unpacked the part, got a phillips screwdriver and then watched the repair video on your website. About 20 minutes later I pushed my stove back in place and the flashing said 'set time'. Then I checked both ovens, and have since used both, and everything works!!

First I removed the two retaining screws that hold the element in place. I then pulled the element out about 3 inches to disconnected the two wire leads. Removed element.

Note: Retain the two screws, the new element doesn't come with new screws.

To install new element simply reverse what you did to remove old element.

Ordered the part. when it arrived-quite speedily, I just unpacked it and put the cotton gasket around the glass and screwed it to the proper place in the oven. Very easy.

Removed the ice brucket,
Removed the light shield by releasing one screw using a nutdriver.
Replacing the bulb and reinstalled the light shield.

Your web site is one of the best and most helpfull service sites I ever used. Just wish that in the future you will ship parts overseas.

Oven sensor replacement was easy. Thermistor was installed in less than 15 minutes. After installation STILL had "F3" error message. Harness was ok, "Clock" or ECU needed to be replaced. "Computer" is obsolete, no spares available, some companies will rebuilt for $400+. Since the stove was going to the landfill I had nothing to lose by taking the "Clock" apart. It has one chip that is probably the power supply and control chip, another chip is an EEPROM with 128 bytes of storage and the last is a darlington chip that controls the relays. Cleaned up everything that looked like it needed cleaning with alcohol. When I reassembled the unit the pins for the thermistor harness felt loose, so I took it apart, again, and found cold solder joints on all four pins. It must have been there all along but plugging and unplugging the harness finally broke out the solder so I could see it. Soldered the pins back in and now it all works. It's worth a try if you're getting the "F3" message. If the relays on your stove aren't working it would be a good idea to replace the darlington chip. Good luck.

The sensor is mounted in the top right side of the oven.An extra long screw driver helps to avoid damage to the sensor when replacing it.The connectors were the opposite to the old sensor and I did not see that there were adapter cables included. It might help to connect or tie these together as I only expected the sensor and did not look for adapters.I had cut the wires and used wire nuts when I found the adapters.The repairs works fine.
Mike

Bought a pair for needed door hinges for replacement. Found a DIY video on You Tube showing technique to replace. Door removal was a bit awkward but hinge replacement and door reinstallation was as detailed in video. Could not nor would not have tackled this project without video. Premium quality parts sent and received within days of ordering. Wife happy therefore so am I.

Removed the two screws holding the sensor to the rear oven wall. pulled out sensor wire. It was caught on other wires behind the oven. removed the three screws holding the 8" inspection plate in the center of the rear panel. Carefully move the insulation and reach in to grasp the back end of the sensor wire. Once free from the snag it easily pulls out with the sensor just as stated in the video. using the appropriate adaptor it was easy to re-asseble and and attach to the oven wall. Replace the rear panel with the three screws and it was done

Although only one side hinge had snapped, I replaced both sides with new oven door hinges. Followed the website video installation directions and all went well; the new hinges work perfectly.

Spoke to your very helpful staff, who advised me that a likely problem was the oven sensor. I took a chance and ordered the part, which came promptly. Your service video for the part was most helpful in my decision to try the part. Installation was a breeze, but it was the oven controller board that had failed and not the oven sensor. That called for a service professional, who ultimately fixed the problem. Your service though, was excellent and I would highly recommend you to others.