The tub dampening straps support the wash tub and reduce vibration by keeping the tub at the center of the cabinet. If your washer shakes and moves, or is making a loud banging noise during the wash cycle, the washing machine tub could be off-balance, meaning one or more of these straps may be loose, or broken. Other symptoms include: the...Read more washer leaking, not agitating, or pumping but not spinning. These straps are sold individually. However, we recommend that you replace all 4 straps at the same time. It is also recommended that you check the tub for cracks where these straps mount.
The drain hose is black in color and made of flexible material. This is a part for your top-load washer. The hose measures 57 inches long. This part moves the water out of the washer and into the drain. If this parts cracks or becomes damaged it will leak during the drain cycle of your wash and you may find water on the floor. To access t...Read morehe hose, you will need to move the washer away from the wall to get to the back of the appliance. There will be two screws holding it in place that will need to be removed.
This pump helps expel water from the washing machine and is activated after the spin speed is maintained for a specific period of time. If you notice that your washing machine will not drain, there is a good chance that you will have to replace the drain pump. The drain pump is located inside the washing machine, near the bottom. To acces...Read mores the drain pump for this repair, you will need to remove the front panel. Before you begin this repair, be sure that the power source is disconnected and the water source is shut off.
The main tub seal is located between the transmission and the outer tub. Its the primary water seal in the outer tub for the transmission-shaft. If your washer is leaking during the fill cycle, or at agitation time, your tub seal may need to be replaced. You can check if the tub seal needs to be replaced by watching that area during an ac...Read moretual fill cycle. Take off the front panel, or if it is a front-loading washer, the rear panel. Without touching the washing machine, observe the place where the shaft of the transmission comes into the tub and the weep holes at the housing of the rear bearing. If there is water leaking, the tub seal is at fault.
NOTE: This seal is difficult to replace and should probably be installed by a qualified technician.
This is a tub bearing and it is meant to work in conjunction with your washing machine. The purpose of this part is to aid in keeping the inner tub of your washing machine spinning smoothly during a wash cycle. The most common reasons for needing to change your tub bearing is if your appliance is noisy or shaking/moving during the wash cy...Read morecle, another common symptom is leaking water. This part is sold individually and measures to have an inner diameter of roughly 1 inch, and an outer diameter of roughly 2 inches.
This split ring is supplied by the original equipment manufacturer, and it is designed to secure the tub bearing in washing machines. It is a circular metal ring, with an outer diameter of 2 inches. The ring has a split or gap, which allows it to expand and contract for easy installation and removal. It is typically located on the inner s...Read moreide of the washing machine outer tub, where it provides stability and prevents the washer from excessively shaking during use. It is normal for the split ring to become worn, corroded, or damaged due to age, exposure to moisture, and excessive stress. A faulty split ring will lead to a noisy, unstable washer and eventually cause the tub assembly to fall out of alignment. Remove the washer panels to access the outer tub and split ring. Carefully detach the damaged split ring from the tub and position the new split ring in its place. Ensure that it is properly aligned and securely fastened before reattaching the panels.
This tub bearing goes in your washing machine. You will find it on the bottom of the outer tub, where the transmission goes through the tub. If you hear metal on metal when the washer is spinning, you may need to replace the tub bearing. This bearing is made of metal, and is approximately 3 inches wide and 2 inches tall.
This lid switch with wire harnesses is used in washing machines. The pin on the lid switch pushes onto the lever of the switch to communicate to the machine that the washer lid is closed. If your washing machine is not running when the lid is closed, not spinning, draining, or agitating, replacing the lid switch could solve the problem. T...Read morehe tools needed for this repair are: putty knife, 1/4 inch nut driver, wire strippers and crimpers. Refer to the manual for further installation instructions. Remember to unplug your washer from the power source as a safety precaution.
This replacement inlet drain hose connects your washer's water pump to its tub. This hose is seven and a half inches in length and only two inches wide.
This is the start/stop button for your washer. If your washer will not start after the button is depressed, you may need to replace it. However, you may also want to check your door switch, because when the washer will not start, the door switch is often the issue. This part is made of rubber and is gray in color. It is a little bigger than 1 inch in diameter and is sold individually.
This part is a replacement socket rod support for your washer. The socket rod support is found at the top of the washer frame in the front part of the washer. It supports the suspension rod, so the rod can prevent the tub from shaking too much during operation. If your washer is shaking excessively or emitting an odd sound during use, it ...Read moremay be because the rod support is broken, and the suspension rod is not able to do its job. This part is made of white plastic and is sold individually.
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Desmond - For model number WHRE5550K2WW
February 28, 2020
Drain but doesn't wash
Hello Desmond, Thank you for the question. In order to trouble shoot this issue we will need a bit more details. When you say it will drain but not wash, is it going right to fill and then drain and skipping the wash cycle, or is the timer going through the wash cycle but the motor is not running to agitate and spin? When it drains, does it spin first or go right to drain? Any other details on the symptoms? Does the motor make any noise during the wash cycle? The more details the better since we can not be with the appliance. Please submit a new question if you have any follow ups. We are looking forward to hearing from you.
3 peoplefound this instruction helpful.
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Jeff - For model number WHRE5550K2WW
October 12, 2022
It is making a bad grinding sound, it doesn't want to go.
Hello Jeff, thank you for your question. We have researched your model and found that the issue is probably with the tub bearing, part number PS271510. If that does not take care of the issue, then the problem is most likely to be related to the drive pulley, part number PS1482349, and/or the drive belt, part number PS1482278. If you require assistance placing an order, please contact customer service. We hope that helps!
Agitator comes off during washing cycle. It still agitates but won’t stay attached to coupler..
Hello Michelle, thank you for reaching out. Make sure the pulsator screw is properly tight. If it is fine, we would recommend replacing the coupling pulsator, part number PS2340064. We hope that helps!
Put a large blanket in washer and the gfci breaker tripped. Load never finished washing. Keeps tripping circuit. Could this be a bad motor? Could I please get the part number and price of a new motor. Could any other electrical parts be causing it to trip?
Hello Joe, Thank you for the question. Tripping the Breaker is normally caused by a defective Lid Latch Switch. You can test the Switch for continuity while the Lid is closed. The Drive Motor is PartSelect Number: PS2577721. All prices are shown on our site. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
It won't agitate or spin, checked the belt and switch. Not sure what to do next
Hello Sonya, thank you for writing. This is likely due to a faulty or damaged Tub Dampening Strap, part number PS271100 for your model washer. Good luck with your repair!
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Washing Machine was not draining water from tub.
304 of 334 peoplefound this instruction helpful.
Gerald from Midlothian, VA
Easy
30 - 60 mins
Nutdriver, Pliers
1. Drained the wash tub by taking the drain hose from the back of the washing machine and dropping it below the tub - water flowed out of hose a lot easier than trying to suck water out of tub using a pump (tried this on the first time I tried to fix washer). (Washing machine on 2nd floor of house and didn't want water running on floor)<
... Read morebr />2. Removed the 2 bolts holding the Pump/Motor assembly to the machine. 3. Removed both hose clamps on the Pump/Motor assembly and removed Pump. 4. Attached the new drain inlet hose to the pump and then to the tub with the original hose clamps. 5. Attached the drain hose to the pump and then plugged in the 2 wires for the pump. 6. Plugged in the washing machine and everything worked.
NOTES: 1. Hardest part was working with hose clamps (spring type clamps) in the tight space under the machine. 2. Easier to fix since I pulled machine apart a few days before - removing the clog in the pump/motor assembly only to get everything back together to find out that the motor was dead. Still well worth the time and effort due to not having to go out and buy a new Machine...
washing machine would not go through all cycles or agitate
230 of 294 peoplefound this instruction helpful.
Brian from Millerplace, NY
Easy
15 - 30 mins
After removing frt panel which prys off I checked for anything obvious like a loose belt. Then I jiggled the magnet switch located on the inside of the loading cover. I saw the machine start agitating the it stopped again when I stopped touching it. I ordered the new part and spliced it in with the wire crip tool. Now the machine is A ok.
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machine would not drain all other functions seemed o.k
88 of 92 peoplefound this instruction helpful.
douglas from danby, VT
Easy
30 - 60 mins
Socket set
Aside from getting the wet clothes and most of the water out,the toughest part of the job for me was to figure out how to get inside the machine. I nearly wrecked the thing trying to lift the top panel. After some frustration I removed the star-type screws on back of the control panel and found, tucked away neatly, the documentation/parts
... Read more list complete with instructions on how to remove the FRONT panel. Once I got inside it was easy to locate the pump. I ran the drain cycle for a moment to see if the pump turned at all. The original had an exposed fan so it was easy to see that indeed the motor was not turning. I inspected all the hose and electrical connections to make sure I had the tools I'd need and the savvy to replace the part(s) if I could locate them. I'm not much of a web-head, so I was a little surprised when I typed G.E. appliances and the search took me to partselect.com where I was pretty much coached through the procedure before I even ordered the part. The box arrived ahead of schedule (yay) and when I looked at the pump it didn't look much like the one I was replacing. But then I realized it was the same thing just ten years more advanced. I used a small pair of vise grips to pinch and lock the pipe clamps open. I know there is a plier made for this, but... Anyways, after loosening the clamps and sliding them away from the pump I pulled the hoses off and let the last of the rinse water still in them run down my shirt sleeve to my elbow. (optional, not recommended) Thus refreshed I then rummaged through my socket set and found what I needed to remove the 2 sheet metal mounting screws and disconnected the 2 power leads. I removed the faulty pump and proudly showed it to my wife. Unimpressed, she asked how much longer. I quickly reversed the procedure to install the new unit and confidently piled in a load of laundry. The cycle completed just fine and has done so since. I will and have recommmended partselect.com to friends and will use it again for sure.
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