W238 Jenn-Air Cooktop - Instructions

My daughter & I followed the instructions in your video and had fun repairing the door. The video showed exactly how to do the repair. I hope I don't need any appliance parts very soon but I will certainly pull up your web site if I do. Thanks for an excellent instruction video.

John - Hot Springs Village, AR

I first thought it was the switch. I ordered one and the wrong one was shipped to me FROM ANOTHER COMPANY. After more trouble shooting I discovered it was the cartridge that needed to be replaces. I ordered one and again, the wrong one was shipped to me. They told me I could not get the right part because they were not made anymore.

So, I shipped it back and got in touch with Part Select. They found the right part and shipped it to me in 2 days. Problem fixed with the EXACT right part. I ordered the first part more than two months prior to receiving the correct part from PartSelect. All I had to do was plug it in to the recepticle in the stove. No tools required.

Shut off power. Removed screws holding panel.Removed wires from old switch.Installed wires on new switch and reinstalled panel.EASY

Followed other's instructions from the web site: First - turned off the power at circuit breaker; removed two screws from downdraft vent area; pushed the switch housing back towards vent and lifted; held replacement switch next to defective switch and removed and replaced one wire at a time; loosed switch collar-nut and swapped defective switch for new one. Only issue was the "rat's nest" of wires gave very little room to work, especially if you have average sized hands.

You probably want to look inside as you read this. Most of it is straightforward, except the retaining clips.

First, I turned off the breaker switch. Opening the control housing, I disconnected the two leads and wrote down their orientation (one is silver, the other copper). In my JennAir model, an orange burner light is on either side of the fan switch. The white plastic on the rear is held on by their keyhole shape - just slide them the only way they can. This gives extra working room.

Since the switch plastic was already decayed, I snapped off the whole central square unit leaving the 2 portions held onto the posts by the metal retaining clips. Using a small flathead screwdriver, I pried up the plastic remnants, working around it until the retaining clips came loose/ broke.

The new unit fit perfectly and easily. The new retaining clips needed to be worked down a small circular file to spread the centers out enough for me to work onto the retaining posts. The file was just barely bigger than the existing hole. The clips can be broken if you are too rough or work them too much. After that, I used a pair of snub nosed pliers to push the clips down the posts. They required a considerable amount of force, but they aren't going anywhere anytime soon.

Reconnect the lights, reconnect the 2 leads, and check for any loose wires from other controls and loose parts. Reseat the control housing, turn on the breaker and test.

My wife help take the door off. It was a little heavy . The door came apart very easy and went back the same way.We save over $300 by doing it our selfs.

Unpacked the new cooktop, plugged the module into the outlet. Done.

I decided to remove the original Jenn Air grill from my stove top and replace it with a new Jenn Air radiant Element Cartridge. I searched on Google for 'Jenn Air radiant top' and immediately found just the item on the PartSelect.com website. I placed the internet order that day and two days later -- kaboom - the part has arrived. I pluggedd it into the stove top (no tools needed) and it was better than new. Wow, that's what I call a great experience! Thanks PartSelect. - Sandi Phillips

Opened packaged slid new element into place and turned on. End of that job. Cooked dinner.

To repair, I just pulled out the one unit and replaced with the new. Took longer to get the unit out of the box. We are greatly pleased. Ordered on Thursday and had the unit by Saturday. Saved over $100.00, WILL shop PartSelect again.

I took them out of the box, Took the old Elements out and put the new ones in, It was a piece of Cake, You have wonderful girl working for you, she was just great. thanks for the good service. my range looks like a new now. Nora

1. Remove the exhaust vent cover, located in the center of the top of the range. It just lifts off.
2. Swivel the clamp 90 degrees to release the filter.
3. Remove the filter and throw it away
4. Place new filter in place and lock in place by rotating the swivel clamp back 90 degress.
5. Replace the exhaust vent cover

It was so easy. I just unplugged the old catridge and plugged the new one. Thanks for the fast and great service at a competetive price. I am a very satisfied customer who will definitely be returning and recommending your service.

just wanted another set of burners before Thanksgiving or Christmas rolled around and all I have ever had was two plus the grill part of my Jenn-Air. But I did find your site very easy to use and the delivery was very prompt and the packaging was wonderful. I have bookedmarked your site so that if I need anything again for my kitchen I will look at you first.

The door came off easily after I removed the two hinge covers that are attached to the oven. Taking the door off can be done with one person but ideally two.

The new parts fit in perfectly and the hinge pin used for shipping comes out easiest with a pair or wire cutters (you do not cut it just grab it and pull).

After that, re-assemble the door and drop in place. It was a snap.

FYI...the shipping was ultra fast and the price was great.

No issues whatsover with the entire process.