RS385PXEB0 Whirlpool Range - Instructions
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electric surface unit not working
After turning off circuit breaker to the stove, I removed all surface units , removed the 4 screws holding the top and lifted up. The plug in was burned out (the wire was burned). Look at the old plug-in so as to be able to match the new one and insert the pre- crimped end of wires into the block and the block into the metal holder that matches your old one. (The kit comes with 2 different metal holders)After this, cut out the old wires and wire nut the new wires with the stove wires. Put shrink wrap protector on the wire nuts and heat to shrink it tight.attach the block to the stove top and wa la its done. Very easy.
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vincent from Martinsville, VA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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one burner that would not heat and others that would not out out much heat
I noticed that one of the burner blocks was completely burned and the others were corroded. I ordered blocks for all four burners. Installation was easy except for one block. The screw holding the bracket to the range top was completely corroded in place. I used a correct size easy-out, which is a left hand tap and drill, to remove the screw. That took about five minutes, including tracking the easy-out down in one of my many toolboxes. The entire replacement of four blocks took about one and a half hours. Stove top cooks like new on all burners! The part kit had all the right parts and they fit like a glove!
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Charles from Villa Ridge, MO
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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burner would not heat up the connection was bad
loosened the screw holding the block pulled it out toget to wire cut it about 4 inches long followed the inst.with block kit and it was a breeze. burner working fine now should have did it sooner.
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Earl from Union Mills, NC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Original burner switch fell apart
Replacement was simple. Old switch was easily removed. Once I swapped the wires from old to new we were in business. One thing I would do differently than the included directions called for. I wish I had waited until I had installed the new switch to set the shaft length. I snapped off one too many sections of the shaft after measuring the original shaft as recommended. If I had installed the replacement switch and then set the shaft length it would have been more accurate. Everything still works but one knob is now slightly lower than the other three.
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Jim from Addison, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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Surface burner block corroded
It was a very easy fix. I followed the instructions that came with the kit and cut the original cable. Everything you need is in the kit; very few parts. Piece of cake and saved a lot of money an appliance repair person would have charged. This burner works better than the rest. I'm seriously considering replacing the other three blocks.
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Teresa from Kasson, MN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Light bulb failure
Received the part the day after ordering. Appreciated the quick service and repair took less than a minute.
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Grant from Alexandria, VA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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The bake element shorted out and melted in one place
Turned off the breaker at the panel (important!) unscrewed two nut headed screws pulled the element out to reveal the wires. Unplugged the wires making sure they do not pull back into the holes. Plug the wires into the new element push the poles into the holes and reattach the nut screws. Make sure the legs are holding the element off the bottom. Turn the breaker back on, and test.
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Craig from Findlay, OH
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
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power burner warped, welds broken
just pulled and removed the old burner then pushed the two new power connections into same place - no tools - works perfectly
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RAYMOND from EL DORADO HILLS, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Burner keep coming on and going off had a short in burner plug-in block.
Turned off stove breaker. Unscrewed burner from stove top, took out burner and spill pan. Lifted top of stove, cut the wire as instructed and put all parts together as instructed. Placed everything back together as instructed. I did it myself!
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Judith from Staunton, IL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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plastic post for knob broke off
I broke the correct post from the new cluster of post selections and stuck it on. I had the kit for a couple of weeks before I realized that this was not an electrical problem. It would have been good of you to send only the new plastic post. That kit was intimidating for a 73 year old woman who lives in the country and does most of her own plumbing and other household repairs. The repair took less that one minute.
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Graham from Bridgeville, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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