RGB845WEC3WW Hotpoint Range - Instructions

My son lifted up cooktop, unscrewed the front plate to gain access to old tube burners, removed and replaced with new parts.

Easy

The part that was ordered based on the shamanic wasn't the part that was needed for the repair. It was to short. I took the other screw for the other side and that screw was an inch longer than the screw that was ordered thru your company. I then went too a jar that I placed extra screws, nuts and bolts which l keep in my garage . I found a same length screw but a different head and it works perfectly fine. When I ordered the part from your company most of the parts did not have a photo of the part on file, or a description like how long the part is. I still ordered it because it should fit the make and model number that was posted on the shamanic that was showed to me on line.

remove old burner, put new in place

Couple of screws and it was done. Simple and inexpensive since I thought I was going to have to buy a new range.

Turned the wire protector to the side. Turned out the old bulb and replaced it with the new. Turned the wire protector back in place and I'm like new.

Removed the old handle with the new one.

This repair is just straight forward switching out the parts. The new part was constructed slightly different in regards the placement of the four connecting tabs but they are marked pretty clearly. The issue I had was after everything was put back together. I turned on the oven and the preheated indicator beep and light immediately came on. . . Before the oven ever turned on the igniter. I thought perhaps I'd installed the large, white connector on the circuit board backwards and unplugged it (w/o unplugging the power). It only goes on one way. I plugged it back in, tried it again and viola, it works perfectly now. One other note: the old oven control knob would not fit the new shaft, so I had to get a new knob. The old control shaft was plastic and twice the diameter of the new, metal one.

called appliance repairman. He found problem and ordered new part. After 2 months waiting for part to get there, my husband got on internet and calld your number, and ordered what was needed. Now for the great thing. Within 4 working days we received what we thought we needed. but we had ordered the wrong part number. Got back on internet, went right to your web site, found the part that we did need, a flame spreader instead of the Deflector. called your service number, talked to a very nice person, again, told her what we did and ordered the correct part. Another great thing, we got that part the very next day. I returned the wrong part that same day. We then had our son install it and now we have a very nice working oven. Though out this very long ordeal, we talked to the applicance service people and got the same answer. The part has been ordered and it should be here next week. When we found your web site and called for the part, I called the appliance service and told them we had ordered the part ourselves and I would be happy to give her this information. THE VERY NEXT DAY she called us to tell us the part had fially arrived and they could come out the next day. Told them sorry but it as already taken care of. The very next time we need some part for any appliance we will call you first. Thank you for your very nice service people and the fast way that this all took place.

Pull oven front. Remove upper rear plate. Pull off tempature knob. Remove main board. Pull off stick on face plate & install it on your new main board. Reverse disassembly.

Replaced all four

loosen the compression fitting both ends and screwed new ones in place .

Replaced old burner element with new, easy

Very easy to remove grates, burner cover and remove old burner head. Very simple process, but surprised that there was no efficient way to clean carbon deposits from my old burner. Burner video instructions on line insured I installed the new burner head correctly (actually, pretty hard to get wrong), and burner worked correctly immediately. Will likely replace other burners in time as the new one is so "silvery" colored compared to my other burners.

Could not have been simpler. Burner head dropped into place and was held in place by gravity. Not possible for part to go in incorrectly.