PSG25MCSACWW General Electric Refrigerator - Instructions
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door gaskets developed mold which could not be removed
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David from NORTH PALM BEACH, FL
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
1 person
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Side by side fridge and freezer both hot warm and the inside back panel of the freezer all frosted
As per the video , I unplugged the appliance and defrosted the freezer . Then removed the shelves and back from the freezer. Located and removed the old parts and installed the new ones which took about 20 minutes. Reassembled the appliance, plugged it in and it was cold within a few hours. Thanks for all the help
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Jamie from WINCHESTER, CA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
1 person
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Missing rack
Opened the refrigerator door and the wine/beverage rack locks into place in the two slots.
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Loretta from Florence, KY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
1 person
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broken shelf face
+The shelf face has little plastic locator clips that snapped off. the shelf face just comes off with a light lift of these two clips and a slight upward pull then lift up and off. The new one slips on with the top slipping onto the top rail of shelf, then push the bottom tow clips over the bottom rail of the shelf. There you have it smooth as glass.
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Rick from Vacaville, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
4 of 10 people
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Refrigerator not getting cold
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Dan from COLUMBIA, SC
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Socket set
1 person
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Motor stopped due to corrosion
Uncovering the motor is the most difficult part. Installation is stupid-easy. Put all of the coverings back on in reverse order to the way they were removed. I don't think the ice maker has to come out but we weren't using it so it came out first.
Parts Used:
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Trevor from ALAMOGORDO, NM
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
1 person
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Freezer was running warm
You guys ought to win some sort of website Emmy. I found your site as I was searching for a new motherboard, thinking this was the cause of the temperature control problem. I took the time to go through the little diagnostic process you offer and I discovered that the much less expensive defrost thermostat was more often the root cause of the problem ($8 vs $160 for the new motherboard). The part arrived within 3 days and the installation video was enormously helpful. Removal of the rear panel was more difficult than suggested on the video. I'd suggest removing the freezer light fixture before trying to remove the panel as it is nearly impossible to bend the metal panel around the light bulb bases. Anyway, the whole job cost me about $16 for parts and delivery and the fridge is running fine. The combination of the diagnostic tool and the installation video were fantastic...far beyond expectations.
Parts Used:
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Richard from Bradenton, FL
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
1 person
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Fridge not cooling, freezer not defrosting
Must have spent 10+ hours solid looking up info on the internet. Our ice maker had broken years ago, the door flap had broken years ago and I thought this was the end of a fridge after just 6 years 8 months.
GE offered a "broken appliance" warranty for $379 for one year, with no guarantee that when a technician came to look at it, the repairs would be covered by the warranty!!! No thank you, you just want me to buy a new fridge. Okay, challenge on, I'll fix it myself.
I took everything from the back of the freezer out. Spent an hour defrosting (note: use hair dryer next time). Ruled out a motherboard problem (even though it appears I have the old style motherboard), removed dust build up from fan intake. I could not get the heater to come on, so I cut off the thermostat defroster and connected the wires together. The only way to get the heater on was to set the freezer control to 0 / zero.
So, ordered part from partselect.com and it arrived the next day!!!. Installed and unit appears to be defrosting okay after a week.
So now I'm back to order the ice maker part. The door flap will wait for another time.
Note: I've put in the time for novices and recognizing how the freezer is constructed.
Time includes taking everything out of the freezer section, unscrewing everything, diagnosing problem, fixing the problem, putting everything back. I would say allow 3-4 hours and pat yourself on the back if you do it quicker.
Note#2, if you have a large build up there is a hole in the floor of the freezer section. If the water does not evaporate it will run out of the hole and into your wooden floors! Place towels both inside and outside the unit just in case!
GE offered a "broken appliance" warranty for $379 for one year, with no guarantee that when a technician came to look at it, the repairs would be covered by the warranty!!! No thank you, you just want me to buy a new fridge. Okay, challenge on, I'll fix it myself.
I took everything from the back of the freezer out. Spent an hour defrosting (note: use hair dryer next time). Ruled out a motherboard problem (even though it appears I have the old style motherboard), removed dust build up from fan intake. I could not get the heater to come on, so I cut off the thermostat defroster and connected the wires together. The only way to get the heater on was to set the freezer control to 0 / zero.
So, ordered part from partselect.com and it arrived the next day!!!. Installed and unit appears to be defrosting okay after a week.
So now I'm back to order the ice maker part. The door flap will wait for another time.
Note: I've put in the time for novices and recognizing how the freezer is constructed.
Time includes taking everything out of the freezer section, unscrewing everything, diagnosing problem, fixing the problem, putting everything back. I would say allow 3-4 hours and pat yourself on the back if you do it quicker.
Note#2, if you have a large build up there is a hole in the floor of the freezer section. If the water does not evaporate it will run out of the hole and into your wooden floors! Place towels both inside and outside the unit just in case!
Parts Used:
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Greg from Allen, TX
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Difficulty Level:Difficult
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Pliers, Screw drivers
1 person
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Loud whirling noises when the motor started up, then they subside (and stop) in a short time
I have not yet done the repair. After watching this repair video two problems came to mind. First I only ordered one grommet not knowing that there were two (or more I don't yet know). The second problem is that this video must be for a fridge from like the 1940, but it looks NOTHING like mine from 2008. The manual shows a bazillion parts and frankly I'm just a wee bit afraid to get started, and I am generally very handy, buuuttttttttt I don't know about this one
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Randy from VALLEY CENTER, CA
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Difficulty Level:Very Difficult
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Total Repair Time:More than 2 hours
1 person
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Fan was not centered in the middle of the back panel opening.
Bent the motor bracket down, then using a rat tail file, elongated the holes in the back panel of the refrigerator to secure the fan in the "centered" position. This was a problem that was with the refrig. since it was made. The parts involved were perfect. NO problem at all installing them.
Parts Used:
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James from GREENSBORO, NC
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
1 person
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Staying on defrost too long. Ice melting and as a result ice maker not working do to re-freeze
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Paul from TOMS RIVER, NJ
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
1 person
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Slide bracket broken
Repair is as simple as removing and replacing two screws that hold the bracket and spacer to the refrigerator wall. The only catch is that the screw is not a phillips head but a star. Luckily I had a multi-tip screwdriver set.
Parts Used:
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Douglas from Hauppauge, NY
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
3 of 7 people
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No Problem
Taken longer to remove food out of refrigerator than replacing the part. Easy
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John from Sharpsburg, GA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
3 of 7 people
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Everything freezing in fridge
This was generally an easy fix. The work was in such a confined area of our side by side and my husbands shoulders are broad so that was a little more challenging but overall a quick, easy and cheap repair doing it ourselves without having to call a appliance repairman.
Parts Used:
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lois from hesperia, CA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
2 of 4 people
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Plstic slider for ice broke broke away from screw.
I removed the old screws and old part. I removed the cover from the fan for room to maneuver. I then took the old screws, used my 1/4 inch socket and screwed the new part right onto the wall of fridge and was done.
Parts Used:
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Terry from Monroe, LA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
1 person
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