MRC3219SW169 General Electric Dishwasher - Instructions
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Upper rack rollers (not the slide rollers) wear out and fall off. Rack falls out when pulled.
Pop the end caps off the slides by pushing the lock tab in with a medium flat screwdriver, through the square hole in the side of the slide. Pull the rack out and set it on the counter. Pop the axles off, with the rollers, with your fingers. They are just clipped on to the rack wire. Pop the new ones on 4 places, fingers only needed to clip them to the wire. Put the rack back in the dishwasher by aligning the rollers in the metal slides and pushing it in like normal. Pop the rack slide end caps in by just pushing them in. If you're smart you bought new ones, they're cheap insurance. Save any good used parts in your kitchen junk drawer for the next time you treat it rough. Less than 5 minutes to fix. So easy a caveman could do it. One just did!
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Jack from BELLEFONTE, PA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
4 of 6 people
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Had cracked roller
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Gerald from BLUFFTON, SC
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
5 of 9 people
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The wheels kept falling off the lower carriage in our dishwasher.
Each replacement wheel came in two parts: the wheel itself and the clip which had to be pushed through the center hole in the wheel in order to attach each wheel to the carriage that holds dishes. I had difficulty assembling the clips and wheels until I ran the clips under hot water to soften them. This made it possible to assemble the wheels and attach them to the dish carriage. I would have preferred the wheels to have come assembled, particularly given the price of each one.
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Ralph Raymond from Gansevoort, NY
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
3 of 3 people
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Motor / Pump berrings out
Ordered the new motor/pump here at parts select and with the easy directions I replaced in no time flat. Saved me $300.00 for a replacement.
Parts Used:
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Sheri from St.Cloud, MN
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
4 of 6 people
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New home to me. Part lost
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Harry from SAINT LOUIS, MO
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
3 of 3 people
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Dishwasher not draining on all cycles.
My GE Potscrubber 940 would not drain on all cycles. After checking the basin traps and not finding any blockage in the water drain line, I suspected that the problem was with the drain solenoid, since the motor was running smooth. I removed the dishwasher, primarily by removing the water supply line on the left side from the water inlet valve and disconnecting the electrical connections. Make sure you turn off the water and electricity before you do any work on the dishwasher. With the dishwasher taken out and on its side, the drain solenoid unit will be visible near the motor in the middle assuming that the front bottom panel of the dishwasher has been removed. I found mine to be all crudded up. I removed the electrical connections and the solenoid bracket. Then by using my multimeter, I found a bad resistance reading (infinity) for the solenoid. I ordered the Drain Solenoid Repair Kit and replaced all the items except the plastic rocker arm. Naturally, just reverse your steps to get the dishwasher back together. Turn the water and electricity back on and fire her up. Check for proper operation and any leaks and you should be done.
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Dale from Kent, WA
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers, Wrench (Adjustable), Wrench set
4 of 6 people
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Broken rack roller for upper tray
My suggestion is to replace all four rollers at the same time since they are all the same age. Fortunately, four rollers come in each pack you order. You need to remove the end cap on borh metal rack rods which takes a little doing. You cannot just pull the caps off. You need to twist the end cap to free up the little catch at the rear of the end cap. Once the end caps are off, just pull of the old rollers and install the new ones, replace the end caps and you're done.
Parts Used:
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Laurence from Clinton, MA
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Difficulty Level:A Bit Difficult
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
3 of 3 people
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Damaged rinse agent dispenser
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Ralph from McMinnville, OR
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
7 of 15 people
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Missing lower rack wheels
The repair was as simple as it could be. The real story is being able to find and replace the missing wheels. Your website makes it real simple to find the proper parts, order them and receive them in a few days. Your parts person; Jason was very nice to send me a little note concerning my order. I appreciate that personal touch. I will be a regular customer with that kind of service. Well done/Good Job.
Bill
Bill
Parts Used:
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William from Ballston Spa, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
3 of 3 people
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Old upper rollers and axles were dry and brittle. One roller was broken off. Upper rack would fall out of place when loaded
Removed rack slide end caps. They broke off because of brittleness. Removed rack, then used pliers and/or flat blade screwdriver to remove 4 rollers and axle assemblies. Replaced with new rollers/axles. Return upper rack into slides and installed new end caps. New caps slightly different than old but easily clip into place Upper rack works lile new!
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David from KINGSFORD, MI
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
4 of 6 people
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rusting of stems on upper rack
The video was extremely helpful. Removing the tabs was easy. However, we struggled with the re-insertion. They did not "snap" back in as easily as seen on video. We ended up using a pair of pliers to push pieces into slot. We did not use very much pressure for fear of breaking the plastic. However, after many tries, we were successful & it works perfectly. Perhaps a close-up of the "snapping in" part might help future installers.
Parts Used:
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Pamela from HAMILTON, NJ
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
3 of 3 people
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side ends were broken off so rollers came off every time we pulled the racks out
installed new rollers per diagram then installed side ends into sides. Couldn`t have been easier. Dishwasher is like new now.
Parts Used:
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Daniel from Circleville, OH
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
5 of 9 people
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Old door gasket had become hardened and would not seal properly.
Pulled the lower left side end of the old door gasket out of door gasket retaining slot and slowly and evenly continued to work my way around the door pulling the door gasket out of the retaining slot until I reached the end. I installed the new gasket into retaining the retaining slot beginning on lower left side and then slowly and evenly working my way around the door inserting the new gasket into the retaining slot. I was careful to make sure the two cutout portions of the new gasket's retaining edge were correctly positioned in the lower corners of the door.
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Bill from NEWPORT NEWS, VA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers
3 of 4 people
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Broken wheel and cage mount
Once realized needed to open the wheel rail a little to remove wheel stop, it wasn't too difficult. Took about 20 minutes. Part came in a couple of days and was the correct part. Was disappointed that a similiar part, looked the same on the web site costing about $54.00 plus shipping, ended up costing about $100.00. Contacted customer service, said I needed to contact the factory. Seems like they should have researched the problem, Andy Duer
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Joe from Belle Haven, VA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
3 of 4 people
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My wife had been washing dishes in the sink for a while but after Thanksgiving we loaded up the dishwasher . It wasnt making the usual noises and we realized that it wouldn't drain any water.
We ordered the pump kit by model number and it was a perfect match.(It was on our door step in 2 days with normal shipping!) Three bolts and a couple of electrical connections later and the pump was off The install was just as easy. The instructions were very easy to follow.It's great to find a company these days that knows what it is doing and does exactly what it says it will do.
Kudos and thanks!
Kudos and thanks!
Parts Used:
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Dennis from Cookson, OK
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
3 of 4 people
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