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Tray Cover was broken where it attaches to the refrig. This is the Third one in 6 years
The plastic is real weak and the articulation point is not manufactured strong. You have to put one end in a female receiver and flex the tray cover with your fingers crossed hoping it won't snap, while sliding the other side into a similar female receiver on the other side. The Crisper drawer front has not come in yet. Disappointed that you have to buy the entire drawer with a front instead of the front. This is the 2nd one I have replaced. The difference in the Drawer Front...$10.00 and then entire Front and Drawer, $45 plus...
Simply used a flat head screwdriver to get the first few inches of the gasket out of its track and after that just pulled it by hand. New gasket slipped over the door, lined up the corner and pressed into in the track. Checked to see that it was snug all over and we were done. 5 minutes at the very most. Never would have noticed this. Took all the bins out of the freezer to give it a good cleaning and noticed the torn piece hanging. Our refrigerator runs much less often. Expect to see a difference in our electric bill!
I removed the old lamp cover and case. Discovered that the last repair person had not re installed it correctly so the case had melted from the bulbs. I Removed the screws that was supposed to hold it up, assembled the case and cover, inserted the screws and anchored them in where they belong. Problem solved!
No installation instructions. I just took everything out of the shelf holding the drawers and figured it out myself. Unfortunately today's products are made with cheap brittle plastic. This is the second time I have ordered parts for this refrigerator from you and I am glad you are so efficient and shipped orders quickly.
Removal was pretty easy-- replacing crisper drawer took a little care so as not the snap off the hinge- thank you for the speed in which I got my part, no sooner did I order my part- it showed up at my door. your service was outstanding, put you in my favorites just incase I need to order again.
the lights melted the lamp case and cover. I determined it was the switch ,but there was 2 of them . I replaced both . I used a screw driver to pry the covers off the switches which are on the top of the unit .Then I press the tabs on the switch and pulled it out. Slip the wire connect off. slip the wire connect on new switch press it in till the tabs snap in ,put covers back on. the lamp base and cover had two screws holding them, pull the screws slip the old melted base and cover. snap the new base and cover in and put the screws in done!
Replacing the broken part with the new part was really quite simple. The part just snapped in. The part was identical to the original. I must add that the web site was very easy to navigate, find the part, and order it. The part arrived very quickly. Guy
The repair was easy peasy! Just fit it all in. Shopping here was just as easy. I'd delayed doing it for so long because I thought it'd be laborious but I found my appliance fast and the parts I needed quickly. The diagram you provided with part numbers helped a lot. Thanks for making it easy.
The lower shelf cracked, broke and eventually fell apart. The vegetable trays cracked.
The online list of parts for this appliance was printed very small and was very intimidatingly busy. Calling the Help Center proved to be our saving grace!! The woman at the Help Center was awesome. Together, we figured what pieces I needed and they arrived within 36 hours; I was extremely impressed. The replacement parts did not include the accessories but we had the needed rollers and metal support bar from the original pieces and installed them readily on the new pieces. All went well and we are happy to have a functioning shelf and vegetable drawers again. I cannot stress enough how content we are and how thrilled I am with the personal service I received on the telephone.
Tape off the light button so door alarm does not go off. Take off the clear light shield and remove the light bulbs. Be careful, bulbs may still be HOT!! With Phillips head screw driver unscrew the light plate assy. Drop it down in a comfortable position. Disconnect the connector, unscrew the thermal sensor and remove light assy. Install new light assy into light plate assy. There is no thermal senor in the new assy. Snap light plate assy back into place and install the two screws previously taken out. Install bulbs and clear cover. Remove tape from light door switches and you are done. Lights should go on and off when door buttons are pushed in and out.
The drawers were sagging on one side due to broken plastic tabs
I replaced the entire plastic frame to fix the drawers. I'm frustrated that the design requires that I do this. Removed the metal bar that actually provides the support for the front of the frame and the drawers, etc. Three screws to remove and re-install. Easy. After removing the drawers, I just gently bent the drawer cover hinges to slide them out of the frame and tilted the frame out of the fridge. The glass just came out easily as it's not attached with any clips. I had to work to remove the clear plastic panels but a little careful persuasion and I was able to white supports out of the way and remove the panels. Then I removed the aforementioned bar and replaced the glass re-installed the whole assembly.
