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Models > KSC24C8EYY00 > Instructions

KSC24C8EYY00 KitchenAid Refrigerator - Instructions

All installation instructions for KSC24C8EYY00 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the refrigerator repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the KSC24C8EYY00
16-30 of 103
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The Icee ejector arm stopped turning due to icecube jam.

  • Customer: Leonard from South Euclid, OH
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 7 of 10 people found this instruction helpful
Not being a professional repair tech, I looked at this sites provided schematics of the ice-maker. I assumed due to the problem I had which parts to order. the parts arrived within 3 days and after I took the icemaker apart I quickly realized I ordered the wrong parts. I called and asked what to do. since I did not open the packaging for the "wrong" parts I was able to make a return. I then called back because I discoverd the part I really needed wasn't shown in the sketch. I was told that I needed to order a new motor and it would have the part I needed. I ordered the part and within 3 days it arrived. Once I had the new part I was able to quickly install. Now I have a icemaker that works better than new since ,now it does not seem to jam either.

To make the repair:
First remove the 1/4" nut head screw on the under side of the ice maker.
Remove the shroud covering the electrical connection.
Slide out the maker and depress the locking clip.
Disconect the electrical wires.
Pull off the motor cover (no screws).
Remove the three philips head screws from the motor housing. Gently remove the motor.
Next loosen the screws and pull the "black motor-mounting harness" untill enough clearance to remove the ejector arm and deflector tray. The new kit will have a new ejector arm and deflector tray.
Insallation is the reverse.
The schematics were very helpfull.
It was very simple and I saved a $150 service fee to have someone else do it for me.
PS. When I called I was able to speak to real live Americans who were able to help me, were pleasant, polite, and professional, AND they did not treat me like I was stupid because I am not a professional repair man. I will definately use this service again. and recommend to all my DIY friends!!

The ice maker stopped working

  • Customer: Duncan from Larchmont, NY
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 9 of 17 people found this instruction helpful
First I unplugged the unit, then I popped off the cover to the icemaker electronics. Removed 4 screws, pulled out the broken electronic panel, and replaced with the new one. Returned the screws and cover. The next moring the ice bin was full.

This must have saved me $300, and the inconvernience of waiting around for the repair man. He would have made two trips since he would never have had this part with him.

Leaking water tube connector/union

  • Customer: Roderick from NEWTOWN, PA
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers, Screw drivers
  • 5 of 5 people found this instruction helpful
Received the union I ordered, then discovered that the tubes were different sizes, so I had the wrong part. I had read elsewhere that it was necessary to trim the two ends of the tubes with a box cutter to stop the leaks - I did this, and the leaking stopped. I was then able to go to a local hardware store and get a 5/16 to 1/4 union and replace it. The leaking is stopped, and the water supply in the door is now working like new. No problem with partselect, but I did buy a caliper so that I can check tube diameters if I ever have a similar problem! This is a great site to find instructions - well worth the time to search!

THERMOSTAT

  • Customer: dominique from COMPTON, CA
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 5 of 5 people found this instruction helpful
I followed your instructions , the only thing that was left out was that the freezer has a drain hole that had to be thawed out with a hair dryer,till the water went to the drain pan underneath the ref. your instruction were through enough, that's why I purchased the part from your company, I installed the part 2 days ago and its working like new again 23.00 for the part instead of 1200.00 dollars for another ref. thanks very much. 6 months ago I purchased the relay and compressor starter from your company at that time per your instructions I shook the compressor starter and like a light bulb it had something broke inside,I needed that thanks again oomk

Both outside door handles turned very beige

  • Customer: Howard from Boynton Beach, FL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 11 of 24 people found this instruction helpful
Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you

The Freezer defrosted and everything on the top and the bottom spoiled

  • Customer: Jorge from Miami, FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 7 of 12 people found this instruction helpful
i had used your web site before and i read several problems that your readers had. i went to the back of the unit, removed the bottom cover and right there the i found the run capacitor and i chaged it. since i had only ordered this part to save money i went back and ordered the Start Device which when i took it off it was completely burned. the replacement part came labeled with 2 different compressor #, so i picked the one that i had and unpluged each wire. the part may differ from the one that it's in the unit but it worked when i pluged everything back on. it also helps to take a picture of everything before removing the wires in case you have to leave it and come back later. i hope to use this refrigerator another 10 years. thank you all for your help.

Ice maker just stpooed making ice

  • Customer: Cuong from Camarillo, CA
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 4 of 4 people found this instruction helpful
The troubleshooting time takes about 20 to 30 minutes. After checking out the solenoid (valve water), the water line, and the electronic board (emitter/receiver) are working fine. The only thing left is the ice module. I called Partselect and talked to a sale rep to make sure I get the right part, and the lady was so helpful by sendind the picture of the part so I can review before ordering it. I received the part in 3 days ( normal shipping) and did the folowings:
1) Unplugged the power cord from refrigerator.
2) Removed the ice module by removed a 1/4" screw from under the right side of the icemaker that retains the icemaker and a “U” plastic clamp and then pull out the whole unit it from the track.
3) Unplugged the cable connected to the ice maker.
4) Using the phillips screw driver to remove the 3 screws. Carefully pulled out the ice module and installed the new ice module.
5) Put the ice maker back to the freezer, plug the cable back to the ice maker and put the clamp and tighten the nut.
6) Plugged the power cable back to the wall.

The first ice I got in an hour and a full bucket of ice in less than 24 hours. I spent less than $80 for the whole thing. Thank you so much Partselect for the great service and the stories posted, it really helped me to get it done.

Icemaker Would Not Produce Ice

  • Customer: ROBERT from INVERNESS, IL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 4 of 4 people found this instruction helpful
Contacted sears home service to perform repair. Quote for repair was $307. 43. ( $196. 90 For labor ,$102. 58 For part) plus $75. 00 For service call. Based on the charge, I refused the repair and ordered the appropriate part from "part select" (733947) (wpl 8201515) motor module for a cost of $81. 84. To my surprise, the part arrived the next day and in 15 minutes the icemaker was in a position to make ice, and has been producing ice ever since. To perform the module replacement, I had to remove one screw with a nutdriver, pull the icemaker out, disconnect a wire harness, replace the module and do the reverse procedure to complete the installation. I saved a total of $225. 59 By doing this repair myself. A lesson learned. . . . . I will always investigate doing a repair myself with the help from the people at part select. Very professional and they sent the correct part the first time.

Refrigerator & Freezer both stopped cooling

  • Customer: Clyde from ARAB, AL
  • Difficulty: A Bit Difficult
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver
  • 5 of 7 people found this instruction helpful
Simply move the appliance for access to the back side. Removed the lower metal access panel, locate the compressor ( black round object ) parts are on the left bottom of the compressor. Simply unplug the parts, and replace with new parts.The hard part was, getting my 72 year old body in position to do the job. As far as getting the right part, a young lady in Nova Scoita is the one to ask for help !! Ordered parts one day, and they were in my hands the next morning!!

the icemaker make the noise, but wouldn't produce ice. When we took the ice tray off, we saw that the metal piece that turned the ice crusher was broken.

  • Customer: Ruth from Eureka, IL
  • Difficulty: Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Screw drivers
  • 6 of 12 people found this instruction helpful
I used the computer to enter the make and model of the refrigerator with the icemaker unit. We looked at the diagram to identify the name of the part and then ordered it. It was sent out the next day! We received it and installed it and it works perfect!

Ice Maker stopped making ice.

  • Customer: Martin from Palm Coast, FL
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 2 of 2 people found this instruction helpful
Unplug power to refridg/freezer. Removed the screw in rt. rear bottom of ice maker to remove. After removing slightly, unplug pigtail. Remove ice maker completely. Remove large square cover from left side to expose motor. Remove screws to remove motor. Replce with new. Replace ice maker to freezer, plug pigtail back in, put screw back in rt rear bottom, plug refridg/freezer back into power source. Ice was making in about 2 1/2 hours.

The icemaker would not produce ice because the motor that pushed the cubes out had failed. The original icemaker failed in this way and we had the icemaker replaced by Sears Service for about $200. The second icemaker failed for the same reason after 18 months. I decided to do the repair myself t

  • Customer: Jeffrey from Lexington, KY
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers, Socket set
  • 3 of 5 people found this instruction helpful
Open the refirigerator door and push and hold the On/Off button at the top to turn off internal power. Open the freezer door and move the icemaker switch on the right side freezer wall to "off".

To get access to the icemaker, first remove a hinged plastic door that mounts to the ceiling of the freezer compartment by two hex screws. Remove the screws and the door so you can work with the icemaker without interference.

The icemaker assembly will slide out once the wireharness has been disconnected. To disconnet the wire harness, a while plastic shield has to be removed from the right side of the icemaker, just behind the water inlet.
Locate a hex screw on the bottom right rear of the icemaker and remove it with a socket wrench. Then the plastic cover can be pulled off.

Slide the icemaker out enough so you can get your fingers on the plug connector. It takes some effort to pull the plug connectors apart. Once unplugged the whole icemaker assembly can be removed.

The motor module is located on the left side and is protected by a white cover. This cover is not attached so it can be pulled off to reveal the motor module.

Remove 3 screws from the outside of the motor module and the module can be pulled out of the housing. Insert the new motor module. The module turns the shaft of the ice srapper arm. the shaft has a D shape which mates with the hole in the motor module so you may have to roatate the scrapper arm until the shaft shape matches up with the hole shape in the motor module.

Once the motor module is seated, replace the 3 screws and push the white cover back on.

Position the icemaker so you can reconnect the wireharness plug connectors. Once connected you can push the icemaker asembly back into the grooves of shelf rail. Reattach the while protector shield which covers up the wire harness plugs.

Open the refirigerator door and push and hold the power button to turn internal power back on. Move the icemaker switch on the right wall of the freezer to the "on" position and close the door.

The icemaker should start making ice within 2 hours.

freezer (later fridge too) wouldn't stay cold~

  • Customer: David from MARYLAND HTS, MO
  • Difficulty: Very Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver
  • 2 of 2 people found this instruction helpful
****Make are you order Capacitor & Starter relay too (we ordered separtely so had to pay shipping twice)**** Super easy just open access panel on back near compressor and remove retention clip with fingers, remove & replace both capacitor & starter, put clip and access panel back on, plug in and allow 8 hours to cool! Works like new again! Hope it goes another 10 years

timing contact wheel was not making reliable contact

  • Customer: Robert from Pebble Beach, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required: Nutdriver, Screw drivers
  • 2 of 2 people found this instruction helpful
Repair was replacing motor kit. I did not use the plastic parts - ejector arm and separator. Went same as others described. I had removed ice maker from refrigerator although this was not necessary to replace motor unit(Please unplug refrigerator whether or not you remove the entire ice maker).
Removed three screws, removed old motor unit, inserted new unit making sure the ice level wire arm end was in slot. Ejector is D shaped so can't go in wrong. Replaced screws and replaced ice maker in freezer. Note - be sure the water tube is in the trough before trying to refasten ice maker.
Added note: If for whatever reason you need to remove ice maker note that there are three mounting screws (others have mentioned this) Completely remove one under middle of ice maker. For the two at top of ice maker - just loosen a few turns. The ice maker can be lifted and pulled away from the wall without removing these screws. Also there is a tab on the electrical wire connector for ice maker at back wall of freezer. Tab must be depressed with a flat tip screw driver while pulling out to remove wire connector. Tab is on wide side of connector facing inside of freezer.

Repair worked. Have lots of ice again.

Compressor relay failed so I ordered from Parts Select

  • Customer: David from Dry Ridge, KY
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 4 of 8 people found this instruction helpful
Unplugged relay and replaced with new one.
All Instructions for the KSC24C8EYY00
16-30 of 103