KDTM404ESS0 KitchenAid Dishwasher - Instructions

Per suggestions from other reviews, I looked for You Tube videos for replacing this part. The video I used was completely necessary, but moved way too fast, so required lots of stopping, rewinding and starting again. But I managed to get the old rack adjuster removed and the new one installed without too much trouble.
Then I tried in ... Read more stalling it in the pull-out rail. The front connector on the new adjuster would not fit into the appropriate slot. Initially I thought maybe the part was defective, but determined that the dimensions were as accurate as my eye and tape measure could evaluate. Finally, I settled on the expedient of filing away at least 1/16" from one edge of the slot so that the connector would drop into place.
Not sure why this discrepancy existed but the problem appears to be resolved.

PartSelect intentionally shipped obsolete part that could not possibly fit a dishwasher. The part looked to be a rectangle door seal for a freezer/ref. You make it impossible to return the part. I find it interesting that you sent the correct install video and wrong part.
Suggestion: After you print a shipping label take a picture ... Read more of the part and shipping label before it is boxed. The customer should not have to send you a picture of the wrong part and the serial number of the appliance for a refund. You did not need the serial number to ship it.

I will never use your company again William Dewberry

I followed the video and even though my dishwasher was slightly different from the one shown, everything worked well. I was lucky that I had enough clearance to pull the dishwasher away from the countertop far enough to make the repair, without having to remove any dishwasher wiring below. I replaced both side tracks, even though only t ... Read more he left side was broken.

Remove power source, then remove old power cord.Run new power cord through existing opening ang attach to existing power box on bottom o f dishwasher. Install electrical leads and device ground. Reinstall cabinet bottom. Check out operation by running a cycle. All ok!

Easy. Part just snapped in and took all of about a minute. Now the top rack doe snot slide back and forth.

Pushed to be into place

followed directions, a kid could have done it,

Removing and installing the new part was fairly simple. We removed the water hose first since it is the easiest to see. We then removed the screw holding the part to the metal frame. We slid out the part out of the holder to remove the black hose and electric plug (it is like the old phone jacks). After it was completely off we plugged in ... Read more the electric to the new part which was very easy since it can only go in one way. We slid the new part in place and attached the black hose. We attached the piece to the frame with the one screw and last we attached the gold (garden hose) connection. We turned on the water to look for any leaks then turned the power on and ran it through a partial rinse to be sure there were no leaks.

Pulled the dishwasher out and took the two door balance links off and put the new ones on and attached to the spring. It was very quick and easy

Shut off elec. and water. remove bottom plate and 2 screws holding the unit to the counter top.
disconect elec wires to unit and remove water line.
Pull unit out from counter and replace cable to spring the same way as the unbroken side.
Slide unit back and reverse hookup.
My only problem was that the part they sent ... Read more me was about a 1/2" shorter the the original and the door is hard to open.

Pulled dishwasher from under the counter and replaced the plastic part with the new part and attached the new cord to the door spring and to the replacement plastic part. replaced the dishwasher under the counter and replaced the kick plate. All Done.

1st pull dishwasher out. attach the new cable to the spring. reinstall the spring on the frame. Use pliers to pull slack in the cable to attach the cable to the door. The hardest thing about the install was putting the screws in the side of the dishwasher to the cabinets.

remove the bottom plate with a nut driver and back off on the front leg adjusters. Slide out the dishwasher approx 8-10 inches and remove the broken link. The new one goes on easily. Look at the opposite side if in doubt as to how to attach. Slide the unit back in and tighten the leg adjusters until the unit is secure. reattach the lower ... Read more front panel which hides the leg adjusters, etc. You're done!

Unscrewed mounting screw at top and bottom of duahwasher, pulled out dishwasher could see the pully on one side had broken. installed new part put dishwasher back in place and rescrewed mounting screws.

just move the machine out and replace the string. this site is very reliable and and great company. since the dishmachine door cannot be closed, we first order door strike, ,,,, still doesn't work after installation. and return all parts and order the balance kit, now works fine after. we appreciate your help