KDTM404EBS0 KitchenAid Dishwasher - Instructions
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Broken tine rows on upper basket
Popping out the old tine rows was very simple and required no tools. The only issue was that the spacing of the replacement tines was different from the original parts and there was not enough space between the tines and the basket to snap the clips back on to hold the tine row. I went to my band saw and cut the extended ends off of the clips and then they snapped into place perfectly. This would have been a 20 minute, no tool job if I didn't have to run to the band saw.
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Steve from BUFFALO GROVE, IL
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
3 of 3 people
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Easy repair
Had to remove 2 screws fastening dishwasher to counter. Also removed bottom faceplate to expose the legs and to be able to lower them. Other sites recommended disconnecting the drain and water line but I did not have to do that, I had enough slack in the lines. I got the dishwasher about halfway out of the cabinet and then was able to remove the 4 screws holding the right track. Put the new track in and was good to go. Problem was that the left track broke and fell off a few days later. Still was an easy fix and thanks to PartSelect it was not very expensive.
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Joseph from NAPLES, FL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Socket set
3 of 4 people
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Part in the lower rack had rusted out
There was no tools involved the part popped right into place. I received the part within two days from the date placed. It was great.
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Janet from Hollister, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
3 of 4 people
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Attachments from tray to upper rack adjuster broken
Upper tray removed and each rack adjuster removed and replaced one after the other. Only tool was screwdriver. Only knowledge was from the online videos. Only took 30 minutes or so. The repair could have been done more quickly if I wasn't fearful that the smaller plastic parts would break when pulled or pried away from the rack adjuster. The only mistake was not making sure the adjuster tabs were fully engaged in back and clicked in the front attachment.
Parts Used:
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Glenn from FULSHEAR, TX
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
3 of 4 people
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Defective dishwasher heating element
Turned off water supply to the unit. Removed plastic cover at bottom front. I only had to disconnect the copper water line to slide the unit about 1/3 of the way out. I then was able to reach the wires, disconnect them and use a stubby box/open end wrench (5/8? don't remember for sure) to remove the plastic nuts. I then opened the door, removed the bottom basket and slipped the element right out. Installation of new part was reverse.
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Matthew from CHATHAM, VA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Wrench set
3 of 4 people
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Orders not correct and minor mods needed.
Ordered p/n PS10057154, sold as a kit of TWO upper rack tine rows. I received one. Customer service issued a return tag and ordered a second kit, which again was supposed to be two rows. Replacement order arrived with just one. Fortunately, I had expected this and had not yet returned the first kit. Called customer service and told them not to expect the return of the first order.
This kit is sold as fitting several models of Whirlpool and KitchenAid dishwashers, which I verified that my KA was on the list. A minor installation problem occurred when I discovered that the upright tines of this kit don't have the exact same spacing as the KitchenAid originals. The upright tines need to be exactly half the distance between each of the crossbars on the rack below in order to install the three retaining clips found on each row. With the spacing of these tines, there wasn't quite enough room to install the clips. Fortunately, the retaining clips were manufactured with an excessive amount of shoulder on each one. Trimming off the excess material with a fine-toothed hacksaw blade made the clips narrow enough to be used without compromising their ability to hold the tine rows in place. I've used the machine several times now and the clips are holding everything in place as expected.
[img]https://i.ibb.co/9TQB3mC/clips.jpg[/img]
This kit is sold as fitting several models of Whirlpool and KitchenAid dishwashers, which I verified that my KA was on the list. A minor installation problem occurred when I discovered that the upright tines of this kit don't have the exact same spacing as the KitchenAid originals. The upright tines need to be exactly half the distance between each of the crossbars on the rack below in order to install the three retaining clips found on each row. With the spacing of these tines, there wasn't quite enough room to install the clips. Fortunately, the retaining clips were manufactured with an excessive amount of shoulder on each one. Trimming off the excess material with a fine-toothed hacksaw blade made the clips narrow enough to be used without compromising their ability to hold the tine rows in place. I've used the machine several times now and the clips are holding everything in place as expected.
[img]https://i.ibb.co/9TQB3mC/clips.jpg[/img]
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JOHN from OJAI, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
3 of 4 people
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Door link broke at plastic connection end
First remove the front kick panel by removing 2 philips screws. Turn off the water supply, and then disconnect the supply line if not of the flexible kind. Mine was copper. Remove 2 screws holding dishwasher to counter top and pull machine out. Open door and attach replacement link by hooking the plastic end to the hinge hook on the door side and then place the string portion round the plastic pulleys and then attach the other end of the link to the end of the spring attached to the rear of the machine along the bottom side. Push dishwasher back into position, reattach supply line and re-install both screws attaching the machine to the counter top. Turn on the water supply and check for leaks. Place the kick plate into postion and secure using the 2 philips screws that were removed.
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Richard from Mckinney, TX
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Wrench (Adjustable)
4 of 7 people
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Door falls when opened
Attached new link, then stretched the spring with pliers and routed link over the pulley. Replaced both links.
Parts Used:
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JOSEPH from LAMBERTVILLE, NJ
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
2 of 2 people
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Dishwasher door had lost springback
1) Pull out dishwasher from under counter. 2) Disconnect spring located at the bottom on each side of dishwasher. 3) Using socket remove pulley wheels from each side at bottom. 4) Install new pulleys on each side. 5) Wind pulley cord around both wheels and attach to one end of the spring on each side. 6) Using pliers extend other spring end to lower frame of dishwasher on each side. 7) Open and close dishwasher door to test. 8) Replacement complete
Parts Used:
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Peter from BIRMINGHAM, MI
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Socket set
2 of 2 people
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Broken plastic piece in door balance link kit
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Pauline from FERGUS FALLS, MN
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Wrench (Adjustable)
2 of 2 people
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My upper rack adjuster broke
I ordered the part from this website and easily replaced it.
Parts Used:
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Marta from ENNIS, TX
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
2 of 2 people
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Upper dishwasher rack broken
Removed the old rack clips from the top rack, freeing the rack and removed the bracket holding the adjustable bracket
Replaced the rack bracket and hung the rack back onto the rails
Replaced the rack bracket and hung the rack back onto the rails
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James from ELGIN, OK
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
2 of 2 people
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Plastic pieces snapped off upper rack adjuster
This was so simple! Some plastic tabs snapped off the upper rack adjuster in our dishwasher (which is not even 4 years old, so you can see how crappily made these things are), rendering the entire appliance unusable since the water sprayer thingie attaches to the underside of the upper rack. I was able to easily find replacement rack adjusters on PartSelect and thanks to the repair video, was able to install them in about 20 minutes. Most of that was rewinding the video since I had trouble getting the broken adjusters off! So delighted to have been able to do this myself and avoid paying $$$ for a repairman call out and replacement parts.
Parts Used:
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Laura from CHICAGO, IL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
2 of 2 people
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Dish rack slide arms losing ball bearings
Unscrewed mounting screws, pulled dishwasher out halfway, replaced arms, 4 screws each side .....very simple 30 min tops. Parts perfect and quick delivery!
Parts Used:
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Royce from GREENSBORO, NC
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
2 of 2 people
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Replacing broken adjuster housing cover.
Take out the upper dishwasher rack. Place the adjuster towards the back of the upper each place attachment clips to secure adjuster and the adjuster clips to the back of the housing. Check to back sure adjuster move up and down and click back into place. Your installation is complete. Good luck!
Parts Used:
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Cassie from RIVERDALE, CA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
3 of 5 people
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