KDTM404EBL3 KitchenAid Dishwasher - Instructions
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Broken tine rows on upper basket
Popping out the old tine rows was very simple and required no tools. The only issue was that the spacing of the replacement tines was different from the original parts and there was not enough space between the tines and the basket to snap the clips back on to hold the tine row. I went to my band saw and cut the extended ends off of the clips and then they snapped into place perfectly. This would have been a 20 minute, no tool job if I didn't have to run to the band saw.
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Steve from BUFFALO GROVE, IL
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
3 of 3 people
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A plastic part on the top rack of my 2 year old dishwasher broke. Automatic dishwasher soap is corrosive and plastic parts should not be used in a dishwasher in the first place
The 1st person i had contact with wasn't any help choosing the correct part. Paid about $30.00 for the wrong part. Paid $8.00 more to ship the wrong part back for reimbursement. Meanwhile my son went to a local repair shop and got the right part for less than $40 and the repair shop installed the part on the rack for free
I was not happy with Part Select! Part Select cost me time and money and didnt get the job done
I was not happy with Part Select! Part Select cost me time and money and didnt get the job done
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Susan from VICKSBURG, MI
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
3 of 3 people
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Dishwasher door stopped latching properly.
Initial inspection of the issue and research suggested the door latch was malfunctioning / broken. I bought the part and expressed it home. The installation involved removing the door screws on the inside of the door, separating the front and back panels, unplugging the door latch, removing it from its niche and popping in the new one. Reverse the take apart and it was done. Very simple swap. Hardest part was juggling the two halves of the door and preventing the door for trying to close in the process as the bulk of the weight is in the outside half of the door.
The new part did not fix the issue. The door strike was the next part that could be broken / malfunctioning. I ordered that part as well and replaced it. In the process of replacing it I found that the original door strike had been installed upside down. I am guessing it was installed at just the right pitch, or maybe even bent at the manufacturing facility, so that it latched. No idea how it managed two years like that. I installed the new one correctly and the door latches perfectly. Both parts I removed from the unit I will retain if my new parts should fail in the future.
The new part did not fix the issue. The door strike was the next part that could be broken / malfunctioning. I ordered that part as well and replaced it. In the process of replacing it I found that the original door strike had been installed upside down. I am guessing it was installed at just the right pitch, or maybe even bent at the manufacturing facility, so that it latched. No idea how it managed two years like that. I installed the new one correctly and the door latches perfectly. Both parts I removed from the unit I will retain if my new parts should fail in the future.
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Bryca from TULSA, OK
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers
3 of 3 people
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leaking water inlet valve
I closed the water at the tank and opened all the hot water faucets in the house thereby draining static water from the inlet hose at the valve. Then I unscrewed the inlet hose from the valve, unscrewed the valve body from the support bracket under the tub, unplugged the electrical plug from the valve body, and removed the outlet hose. I installed the new valve using the reverse sequence. Then I closed all the hot water faucets, turned on the hot water at the tank, and purged air from each of the faucets. I then started the dishwasher and ran it through a complete cycle, periodically checking it for leaks, and found none. Total time for uninstall and reinstall - about 30 minutes. Not bad for an 80 year old.
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Fredrick from BROADALBIN, NY
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers
3 of 3 people
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Attachments from tray to upper rack adjuster broken
Upper tray removed and each rack adjuster removed and replaced one after the other. Only tool was screwdriver. Only knowledge was from the online videos. Only took 30 minutes or so. The repair could have been done more quickly if I wasn't fearful that the smaller plastic parts would break when pulled or pried away from the rack adjuster. The only mistake was not making sure the adjuster tabs were fully engaged in back and clicked in the front attachment.
Parts Used:
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Glenn from FULSHEAR, TX
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
3 of 4 people
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Defective dishwasher heating element
Turned off water supply to the unit. Removed plastic cover at bottom front. I only had to disconnect the copper water line to slide the unit about 1/3 of the way out. I then was able to reach the wires, disconnect them and use a stubby box/open end wrench (5/8? don't remember for sure) to remove the plastic nuts. I then opened the door, removed the bottom basket and slipped the element right out. Installation of new part was reverse.
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Matthew from CHATHAM, VA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Wrench set
3 of 4 people
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Replacing the soap/rinse dispensing module in front door of dishwasher
1. Remove front of door with torx screws around inside top and sides of door.
2. Unclip and remove plug with two wires for dish soap solenoid. You may have to lie on your back or use a mirror to see the location of the small clip retaining the plug.
3. Unclip and remove dispenser module. Here's the rub: the clips used to retain the unit in the door panel of my dishwasher are tabs cut in the stainless steel cut-out and rolled back at a 90 degree angle to retain their springiness. They seat against the back edge of three plastic ridges along the top, bottom and one along each side of the dispenser module. The key is to remove the module without permanently bending these tabs, thereby losing their springiness and destroying their ability to clip tight against the new module to hold it in. I had some success slipping 3 pieces of flashing under the stainless tabs along the top and sides of the old module, allowing the plastic retaining ridges to ride under the tabs all together and move forward to disengage the clips without permanently bending the tabs.
4. Reassembly is just the reverse.
2. Unclip and remove plug with two wires for dish soap solenoid. You may have to lie on your back or use a mirror to see the location of the small clip retaining the plug.
3. Unclip and remove dispenser module. Here's the rub: the clips used to retain the unit in the door panel of my dishwasher are tabs cut in the stainless steel cut-out and rolled back at a 90 degree angle to retain their springiness. They seat against the back edge of three plastic ridges along the top, bottom and one along each side of the dispenser module. The key is to remove the module without permanently bending these tabs, thereby losing their springiness and destroying their ability to clip tight against the new module to hold it in. I had some success slipping 3 pieces of flashing under the stainless tabs along the top and sides of the old module, allowing the plastic retaining ridges to ride under the tabs all together and move forward to disengage the clips without permanently bending the tabs.
4. Reassembly is just the reverse.
Parts Used:
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Tom from CANBY, OR
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
3 of 4 people
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Part in the lower rack had rusted out
There was no tools involved the part popped right into place. I received the part within two days from the date placed. It was great.
Parts Used:
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Janet from Hollister, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
3 of 4 people
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Orders not correct and minor mods needed.
Ordered p/n PS10057154, sold as a kit of TWO upper rack tine rows. I received one. Customer service issued a return tag and ordered a second kit, which again was supposed to be two rows. Replacement order arrived with just one. Fortunately, I had expected this and had not yet returned the first kit. Called customer service and told them not to expect the return of the first order.
This kit is sold as fitting several models of Whirlpool and KitchenAid dishwashers, which I verified that my KA was on the list. A minor installation problem occurred when I discovered that the upright tines of this kit don't have the exact same spacing as the KitchenAid originals. The upright tines need to be exactly half the distance between each of the crossbars on the rack below in order to install the three retaining clips found on each row. With the spacing of these tines, there wasn't quite enough room to install the clips. Fortunately, the retaining clips were manufactured with an excessive amount of shoulder on each one. Trimming off the excess material with a fine-toothed hacksaw blade made the clips narrow enough to be used without compromising their ability to hold the tine rows in place. I've used the machine several times now and the clips are holding everything in place as expected.
[img]https://i.ibb.co/9TQB3mC/clips.jpg[/img]
This kit is sold as fitting several models of Whirlpool and KitchenAid dishwashers, which I verified that my KA was on the list. A minor installation problem occurred when I discovered that the upright tines of this kit don't have the exact same spacing as the KitchenAid originals. The upright tines need to be exactly half the distance between each of the crossbars on the rack below in order to install the three retaining clips found on each row. With the spacing of these tines, there wasn't quite enough room to install the clips. Fortunately, the retaining clips were manufactured with an excessive amount of shoulder on each one. Trimming off the excess material with a fine-toothed hacksaw blade made the clips narrow enough to be used without compromising their ability to hold the tine rows in place. I've used the machine several times now and the clips are holding everything in place as expected.
[img]https://i.ibb.co/9TQB3mC/clips.jpg[/img]
Parts Used:
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JOHN from OJAI, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
3 of 4 people
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Door link broke at plastic connection end
First remove the front kick panel by removing 2 philips screws. Turn off the water supply, and then disconnect the supply line if not of the flexible kind. Mine was copper. Remove 2 screws holding dishwasher to counter top and pull machine out. Open door and attach replacement link by hooking the plastic end to the hinge hook on the door side and then place the string portion round the plastic pulleys and then attach the other end of the link to the end of the spring attached to the rear of the machine along the bottom side. Push dishwasher back into position, reattach supply line and re-install both screws attaching the machine to the counter top. Turn on the water supply and check for leaks. Place the kick plate into postion and secure using the 2 philips screws that were removed.
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Richard from Mckinney, TX
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Wrench (Adjustable)
4 of 7 people
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Easy repair
Had to remove 2 screws fastening dishwasher to counter. Also removed bottom faceplate to expose the legs and to be able to lower them. Other sites recommended disconnecting the drain and water line but I did not have to do that, I had enough slack in the lines. I got the dishwasher about halfway out of the cabinet and then was able to remove the 4 screws holding the right track. Put the new track in and was good to go. Problem was that the left track broke and fell off a few days later. Still was an easy fix and thanks to PartSelect it was not very expensive.
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Joseph from NAPLES, FL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Socket set
3 of 4 people
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Pin hole leak in valve body.
Kill power to unit. Turn off water supply. Remove front access panel. Remove screw holding valve housing. Remove valve. Disconnect water lines. Replace valve in housing. Reconnect water lines with addition of thread tape. Reinstall valve and housing.
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Robert from COOKEVILLE, TN
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Socket set, Wrench set
2 of 2 people
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Dish washer was very smelly.
After replacing garbage disposal. I referred to you video you sent me when i received the new replacement hose. That made it look very easy to install. Thank you for all your help and support.
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Robert from Des Moines, IA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers, Wrench set
2 of 2 people
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Door falls when opened
Attached new link, then stretched the spring with pliers and routed link over the pulley. Replaced both links.
Parts Used:
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JOSEPH from LAMBERTVILLE, NJ
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
2 of 2 people
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Plastic pieces snapped off upper rack adjuster
This was so simple! Some plastic tabs snapped off the upper rack adjuster in our dishwasher (which is not even 4 years old, so you can see how crappily made these things are), rendering the entire appliance unusable since the water sprayer thingie attaches to the underside of the upper rack. I was able to easily find replacement rack adjusters on PartSelect and thanks to the repair video, was able to install them in about 20 minutes. Most of that was rewinding the video since I had trouble getting the broken adjusters off! So delighted to have been able to do this myself and avoid paying $$$ for a repairman call out and replacement parts.
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Laura from CHICAGO, IL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
2 of 2 people
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