JVM2010SS1SS General Electric Microwave - Instructions

Followed the instructions on your website and a YouTube video. The diode was at a 90 degree angle which made it a little trickier. Unfortunately the repair did not resolve the problem. I ended up buying a new microwave for temporary use for less than ordering any more parts. We are pleased with your website, instructions, ease of installation though!

Open the microwave door. On the outer edge the is a 1 inch thick black mold that goes around the entire door. Pry that back with a flat head screwdriver where the handle is and you will see the 2 phillip screws are exposed, top and bottom. Remove them..

I attached the mounting plate to the wall as directed in the installation instructions which I had downloaded from GE. This procedure took 45 minutes to complete. I was then able to mount the microwave.

Everything worked on the display light inside worked but when you closed the door and set time it would start counting down but not heating nor would the turntable turn. Started reading troubleshooting chart and first thing I did was removed the cover and checked door switches and found primary door switch wasn't working so I ordered a new one installed it and it worked. Anyone doing this has to be very careful because of the stored energy in the capacitor is strong enough to kill.
My micro is only 2 years old so I was hoping it wasn't anything major.

Unscrewed the vent at top of microwave exposing small access to bulb. The access to this was very limited so that was the major issue in changing the bulb. You needed small hands to do the job.

So my microwave was turning on and operating but nothing would get hot or even Luke warm. After watching several online videos on the problem I replaced the line fuse, diode, and the magnetron. I figured why waste time and just do all 3 while I have the thing apart. I discharged the capacitor with a light bulb first before doing anything. Also had to pop the safety pins on the outside screws to take the metal housing off the microwave. Then Wallah! Everything is working and the food or liquid is hotter than it ever was. The only think that bothers me a little bit is that after the microwave shuts off, I can hear a few crackles or faint pops for about 5 seconds. I wonder if this is anything to worry about. Comments appreciated.

I REMOVED THE TOP PANEL OF THE MICR0WAVE AND THEN REMOVED ONE SCREW TO REMOVE THE CONTROL PANEL. rEMOVED OLD SWITCH. SNAPPED IN NEW SWITCH AND CONNECTED WIRE. REPLACED CONTROL PANEL AND UPPER PANEL.

Required removing the old unit and disconnecting the exhaust ductwork and drilling new holes for attachment to the cabinet

My oven is installed above the counter making it a bit difficult to reach the screws closest to the wall. Instructions should note that both harnesses need to be disconnected and that there are two screws, not one holding the motor. This one issue made it frustrating since that screw is located towards the back away from your vision. This is when the flash light and a bit of contortions were required.

DISCONNECT THE POWER CORD and discharge the capacitor
Leave unplugged overnight
Remove vent grille by removing the 2 philips screws
Remove the LED panel by removing 1 phillips screw
Disconnect all connectors that plug into back of the LED board completely
Remove the wires from the switches (3) at the inside edge of the microwave door
Gently remove each switch housing and test all three switches for continuity
Carefully replace non-functioning switches and reassemble the panel
GOOD LUCK

Remove the ice bin.
Turn the ice maker selection to "OFF"
Use small flat blade screwdriver to open the plastic ears on the electic plug in connectiion
Use #2 Phillips screwdriver to remove the screw on the front left side of the ice maker
Pull the ice maker forward until free of the two studs in the left side rear of the freezer wall
Check to see if the supplied water chute is the correct size for your application, if not remove the water chute from the old ice maker and place it on the new one.
Place the new ice maker in the freezer connecting the slots on the left read with the studs on the left wall
NOTE; IF THE ICE MAKER DOES NOT APPEAR TO BE LEVEL HORIZONTALLY REMOVE IT AND CAREFULLY REINSTALL IT TO ACHIEVE LEVEL
NOTE: ENSURE THE WATER DELIVERY TUBE RESTS IN THE RECEIVER TRAY
Reconnect the electrical plug ( needle nose pliers may be helpful in aligning the male plug with the female plug)
Move the selector from "OFF" to "ON"
Replace the ice bin and close the freezer door

First I had to accept the fact that the unit was designed to keep non-professional people from doing any repairs. The switch was installed in such a manner that I had to break the mounting to remove the switch, then drill a hole in the mounting to secure the new switch in place.

Multimeter checked/confirmed switches, sensors, and fuse first. All good. High power diode was bad - Replaced. Still no heat but now loud "MMMMM" noise when running. This means either the capacitor is also bad and/or magnetron.

With this model, you must remove the outer covering. Don't try to access the display unit from the front like I've seen in some other GE microwave videos. After removing the outer covering, the switches are easy to replace. They are very visible and easy to get to without taking any other parts off. You will see the door switches just behind the display board. Remove the switch and then remove the connecting wires to ensure you don't inadvertently brake a wire. You will need a tamper resistant star bit to remove 3 or 4 screws from the back panel. All other screws are philips head. I went ahead and replaced both switches (yes...there are two of them) and works like a charm. I saved an $800 microwave for less than $60 and know what to do if it happens again. Appears to be a common problem on this model. Thanks for others making a post...It saved me time and money reading others remarks. Good luck!

remov cover to check voltage and found problem at the interlock switch ohm the switch and found it was open replace both switches it work fine now