JVM1850B General Electric Microwave - Instructions

We purchased our Microhood oven about 4 years ago along with the extended warranty package offered thru home depot. Within one year, the problems began. Each year the secondary switch would go bad rendering the microwave useless. If you have 3 small children like we do, you tend to use it a lot. We sure take the microwave for granted.

Each time G.E. would fix the problem at no charge. Ths time - the warranty had expired and GE wanted to charge us $80.00 for service call plus parts and labor. We estimated the cost to run at least $150.00 or more.

To top it all off, GE was going to have a service tech avail for over 2 weeks. This is poor customer service and completely unaccceptable.

Because this was a recurring problem, I figured it was the same part that had being going bad since we purchased the appliance. I decided to order the part "secondary switch" myself and attempt to fix the microwave on my own.

I ordered the part last Tuesday, the part arrived last Friday. Within 10 minutes I had the microwave apart, replaced the part and had the microwave back in working order.

PartSelect saved me over $100.00.

We are very satified with PartsSelect, I would recommend them to anyone

Well first of all I thought I ordered the wrong light so I called and ordered the Halogen light. When the Light came in I went to change it out and realized the first bulb I ordered was the correct one. The Parts select customer service was extremely helpful and made my mistake easily resolved. At any rate, changing the bulb was a piece of cake! Just unscrew the plate (1 screw) and take out the old bulb screw in the new one. Presto, it was done. However my glass cover plate for the light somehow broke, so I ordered a new one with the help of customer service. I replaced the plate which only took about 5 mins. To replace the plate you just unscrew the one screw and on the metal frame the glass plate sits on a metal frame which has prongs that you pullup and then slide the glass out. Once the glass is out you slide the new one up and push down the prongs. Lift the frame back up and screw it in.

First, I waste $65 by calling some "REPAIR" service. They showed at home and charge me that just to tell me
Second, I researched on the web and ordered a part, which was not the issue. I waste abnother $72
Third, I found Part-Select and got the right answer: the Diode was the problem. Ordered the part form Part-Select and it FIxed it !!!

Note: I did not buy a new microwave because this one is mounted on the wall and it will cost me +$800 just the lowest price.

1. turned off electricity -- unplugged the unit 2. removed 3 screws on top of top vent, removed vent screen then I located the little white cylindrical fuse and popped it out with a table knife. Then I popped in the new fuse. Replaced the vent screen and screws -- plugged in the appliance and it is working again.

The microwave had been working fine until one day when the timer counted down but the heating motor (or whatever you call it) would not come on. So the timer would count down but nothing inside would get hot. I did not know what it was for sure but decided to take it apart and look. Once I had the control panal off, I found three small wired switches inside. One of these switches appeared to have shorted out. So I searched online and found Partselect.com. I found a matching switch , ordered it (arrived in couple days), put it in, and VOILA it works! Thanks Partselect.com.

This is the second time that this lamp hase gone out. It is located in a small space in the top of the microwave and you need to remove the top front pannel, then take a screw or two out of a metal shield and bend the shield up to get your hand into the compartment where, if you know how, you can reach in and lift out the reflector shield that the lighbulb is plugged into and remove the old one and plug in the new one. The first time was hard to figure out how to do it but the second time wasn't bad because I knew how to do it.

*Remove Two Phillips head screws from the top of vent slide the vent left to remove it. Take the charcoal filter out then the metal cover underneath the filter. It also has a phillips head screw. bulb socket is on right facing down. Squeeze the metal clips and remove socket from bracket. Installation is the reverse of removal.

I've been fixing and taking things apart since I was a kid. I hoped that it was a bad switch in the door. Got out my test meter and check the 3 different switches. All 3 tested good, but one was a bit hit and miss. It would work if the microwave was on its side and wouldn't when it was set flat. I found the switch online and installed it. Took care of the problem.It was a whole lot cheaper than buying a new microwave. Thanks! Bill Brown, Fridley, MN

replace tray

After removing the screws holding the 2 cover plates in position, I removed the halogen light bulbs with my fingers. Then I placed a paper towel around the first replacement bulb and lined up the two wire connectors with the two holes in the receptacle. I pushed in, but the bulb's probes did not slide into the receptacle. I spent five minutes aligning and pushing but to no avail. Then I removed the filter screen on the side of the receptacle, shined a flashlight beam on the receptacle, and with an improved view of the two holes in the receptacle, slid the bulb in. The second bulb was inserted in a few minutes, and the job was done. Whoever designed the halogen bulb was not as bright as Thomas Edison.

Extremely easy. Less then 10 minutes tops.
Remove the screw holding the cover to the lights.
Remove the burned out bulb(s) (they may give a little resistance).
Carefully line up the holes for the prongs on the bulbs.
Insert the prongs firmly but gently using the styrofoam holders the bulb(s) was/were shipped in so as not to touch the bulb(s) with your fingers.
Replace the screw to the light cover.
Turn on the lights and give yourself a pat on the back.

I ended up breaking one bulb trying to remove a burnt bulb for replacement. We then tried removing the other bulb and it wouldn't come out either. I googled the problem and found PartSelect and an explaination of the problem. Heat from either the stove or the bulbs had fused the bulbs into the sockets. Comments on the problem explained that you just remove the bottome pannel (we had seven screws), unplug the old sockets, insert the new and new bulbs and reattach the panel. It was quick and no problems to correct. We did discover the microwave was on its own breaker, make sure to disconnect or cutoff power to the microwave before you start.

This did not fix my problem. I've ordered a new microwave.

First off, UNPLUG THE MICROWAVE.

The fuse is located under the plastic grill at the top of the microwave. It's held on by two screws. Once you've removed the screws and taken off the plastic grill, you go to the right side of the microwave and remove another screw that holds a small metal grill in place. Removing the small metal grill is probably the toughest part of this repair. You kind of have to rock it back and forth a bit to get it to release. Once that's off, you can get to the fuse. I removed the burnt out one with a pair of needle nose pliers. I also put a small piece of cardboard under the fuse when I did this so I didn't accidentally drop it into the innards of the microwave. I did the same thing when I replaced the new fuse. I then plugged the appliance back in and made sure it worked. Once that was confirmed, I replaced both grills.

This was a super easy repair job. I couldn't figure out how the lens that covered the light bulb would have cracked and realized it must have been from my contractor when he replaced my stove. I can't prove it, of course, so I am left doing the repairs. The website was very easy to order from and confirm that I had the correct parts as the model numbers tend to change over time.

I unplugged it, removed the outer shell with torque bits and a screwdriver, drained the main capacitor, and began debugging the circuit with my fluke multimeter, found the bad primary interlock, googled the part number, ordered the part, received it in 2 days, replaced the interlock in about 2 minutes, and put the cover back on. Fixed. Saved me about $200 over buying a new unit and was grateful for partselect's great service.

-Keith Packard