JS760DP2WW General Electric Range - Instructions
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Large right burner would only light in the outside and would not stay on
Ordered the part. Received the box damaged and did not realize the part was damaged until our son came all the way from Columbus Ohio to install it. We ordered another part which came in a timely manner. Even though I reported the problem and told them that we are not very computer literate they still would not accept that the part was damaged until we sent a picture. Our son came back from Columbus to install the new part which took about an hour. He took pictures which I was then able to send. They then asked for a serial number. I had already sent all the numbers from the part but that is when they said they wanted the serial number from the stove. We are elderly and getting that required me getting on my hands and knees to get it near the floor. Luckily I was able to get up. After multiple emails I now have to send the part back. Good luck to anyone working with this company. I will be waiting for them to reimburse me for the defective part.
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JoAnne from LAMBERTVILLE, MI
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Difficulty Level:Very Difficult
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Total Repair Time:More than 2 hours
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Tools:Wrench set
3 of 3 people
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The right side Large/Small burner control failed.
The burner remained on high regardless of the position of the control. 1. Unplug the range. 2. From the back of the range control panel, remove the top-plate that covers the controls. (4 screws) 3. Remove the two screws that hold the control knob in place. 4. Move ONE WIRE AT A TIME from the old control knob to the new gripping the connector only (do NOT pull the wire). 5. Remount the controller and reassemble the back cover with four screws. 6. reconnect the range and test.
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JAMES from ORMOND BEACH, FL
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
3 of 3 people
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Element went out in glass top stove.
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Aleshia from O BRIEN, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
4 of 6 people
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Incorrect oven temperature due to defective temperature sensor.
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Anthony from FARMINGVILLE, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
3 of 3 people
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The light inside the oven had burned out
0. As a safety precaution, unplug the range or hit the relevant fuse breaker before you start. You might also want to grab a flashlight. Definitely do not try to do this while the oven is hot.
1. Pinch the wire over the light bulb cap to remove it. This is inside the oven at the back.
2. Pop off the hemispherical glass cap.
3. Unscrew the old light bulb, and screw the new light bulb in its place.
4. Put the cap back.
5. Secure the cap by putting the wire back in its slots on the cap.
No tools needed, the cap is just held in place with pressure from the wire.
1. Pinch the wire over the light bulb cap to remove it. This is inside the oven at the back.
2. Pop off the hemispherical glass cap.
3. Unscrew the old light bulb, and screw the new light bulb in its place.
4. Put the cap back.
5. Secure the cap by putting the wire back in its slots on the cap.
No tools needed, the cap is just held in place with pressure from the wire.
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Catherine from SEATTLE, WA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
3 of 5 people
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Replace Thermostat
Pull oven out away from the wall, unplugged from outlet, removed center cover by removing 5 sheet metal screws. disconnected thermostat sensor from control cable. Opened oven door and removed screw that holds thermostat sensor. Pulled thermostat sensor out replaced with new sensor. Plugged sensor in to control cable. Replace panel and screws. Then my wife made me clean the oven. I recommend making the repair when your wife is not home.
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Russell from Morgantown, WV
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
2 of 2 people
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Stove overheated with an F2 error
Removed screws holding temp sensor, pulled wire out from behind wall until found connector, disconnected old sensor.
Measured resistance of old sensor and compared with new sensor, they measured nearly the same. Installed the new sensor and tested the stove. Came up to temp ok. No problem since, about 2 weeks.
Measured resistance of old sensor and compared with new sensor, they measured nearly the same. Installed the new sensor and tested the stove. Came up to temp ok. No problem since, about 2 weeks.
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Richard from PHOENIX, AZ
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
2 of 2 people
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Improper control of heating element
Disconnected power supply, removed control panel mounting screws with 1/4 inch nut driver, removed small phillips screws under control panel, pulled off control knob, then removed two phillips screws holding control switch to control panel. Verified replacement switch was identical to malfunctioning switch. Removed wires attached to old switch, one at a time, and attached to new switch as each removed. Wires don’t appear to be labeled or color coded so be sure to relocate wires one at a time. Reassembly was reverse of disassembly.
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John from WESTHAMPTON, MA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
2 of 2 people
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Range cooktop element would always be on maximum heat no matter what setting was selected
Shut off power at breaker.
Pull range away from the wall.
Remove screws under and behind control assembly.
Remove knob of affected switch and remove two screw holding it to assembly.
Remove assembly from range, taking care not to damage screen, as it is held onto assembly by flimsy plastic.
Using pliers, remove wires one at a time from the old switch and press them onto the contacts of the new switch.
Reassemble everything and turn the power back on.
Pull range away from the wall.
Remove screws under and behind control assembly.
Remove knob of affected switch and remove two screw holding it to assembly.
Remove assembly from range, taking care not to damage screen, as it is held onto assembly by flimsy plastic.
Using pliers, remove wires one at a time from the old switch and press them onto the contacts of the new switch.
Reassemble everything and turn the power back on.
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Daniel from EUGENE, OR
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Socket set
2 of 2 people
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Right front burner when turned out was on high, no ability to lower the temperature.
We followed the instructions provided by other customers
Parts Used:
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Kathy from PETALUMA, CA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers, Socket set
2 of 2 people
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Stovetop radiant burner went out
Turned off power at circuit breaker. Disconnected electrical connections from stove and lifted stove top out of counter. Removed glass top by removing about 8 screws from side of stove top.Replaced burner element and replaced glass top.
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Frank from Marietta, GA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
4 of 8 people
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lights blown out
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Gerald from WINTERVILLE, GA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
6 of 14 people
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BASE OF BULB BROKE OFF & WELDED TO SOCKET
PULL RANGE OUT FROM WALL & ALSO REMOVED OVEN DOOR BY SLIDING UP. WORKING FROM INSIDE OVEN & ALSO BEHIND I REPLACED PART . ALWAYS " UNPLUG " RANGE BEFORE YOU START.
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NEIL from ROCKY POINT, NY
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers
1 person
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when turn on the larger element would not come on, as the switch moves to the different settings it would light but not staying up.
remove the 4 screw from the back of the control panel take the knob from the front and remove the two screws then raise the rear panel cover up. you can pull the switch from there make picture note of where the plug ups are for replacement its cool
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ivan from SNELLVILLE, GA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
1 person
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The light socket cup could no longer hold the bracket that holds the light cover in place.
I watched a video of a similar model to familiarize myself with the required steps needed. I opened the back and disconnected the power cord and ground wires connected to the removable socket I then removed the lightbulb and removable socket from the oven interior side. I then removed the defective light socket cup and replaced it with the part I purchased. After replacing the removable socket and lightbulb, the bracket holding the light cover functioned perfectly with the new light socket cup. Final steps were to reconnect the power and ground wires to the removable socket. I then replaced the back cover over the light socket cup area. One word of advise. Be very careful when removing and reconnecting the cables to the removable light socket.
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Roger from ALPENA, MI
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Socket set
1 person
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