JB2028PEHB Jenn-Air Refrigerator - Instructions
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Water began to leak under the refrigerator. Source looked like it was coming from control valve suppling water to ice maker and water dispenser.
Followed instructions supplied. It was relatively easy and the parts fit exactly right. Sears wanted twice as much for the part and service would have charged me another $100 to come to my home. I saved over $100 doing the project myself.
Parts Used:
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jesse from hacienda heights, CA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
21 of 31 people
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Hinge pin for Chef's Pantry Door broke off endcap
First, I removed the Climate control drawers, the lower shelf pieces and the Chef's Pantry drawer so I had room to work.
Next, I unfastened the two screws that held the pantry drawer gilder on the broken righthand end cap and removed the glider.
With a socket tool, I unfastened the three socket-head mounting screws that held the endcap to the refrigerator wall.
The righthand endcap has a climate control adjustment mechanism which includes a finger slider and an extenson bar snapped to the backside of the endcap. This extension bar connects with another bar mounted to back inside of the refrigerator.
I carefully disconnected the climate control mechanism fixed to the refrigerator from the endcap.
With the endcap out of the refrigerator, I next had to disconnect the climate control slide and extension bar from the broken endcap by unclipping several snaps holding these pieces in place.
Now with the new endcap, I clipped the extension bar in place, snapped the finger silder in place, and reconnected this assembly to the climate control bar in the refrigerator and clipped the mechanism to the rear of the endcap.
The socket mounting screws were used to fasten the endcap to the wall. The pantry drawer glider was attached to the endcap with it's screws. The shelves and climate control drawers were put back. Finally, I carefully snapped the Pantry door to the hinge pins on both the left and the (new) right end caps and put the pantry drawer back.
Next, I unfastened the two screws that held the pantry drawer gilder on the broken righthand end cap and removed the glider.
With a socket tool, I unfastened the three socket-head mounting screws that held the endcap to the refrigerator wall.
The righthand endcap has a climate control adjustment mechanism which includes a finger slider and an extenson bar snapped to the backside of the endcap. This extension bar connects with another bar mounted to back inside of the refrigerator.
I carefully disconnected the climate control mechanism fixed to the refrigerator from the endcap.
With the endcap out of the refrigerator, I next had to disconnect the climate control slide and extension bar from the broken endcap by unclipping several snaps holding these pieces in place.
Now with the new endcap, I clipped the extension bar in place, snapped the finger silder in place, and reconnected this assembly to the climate control bar in the refrigerator and clipped the mechanism to the rear of the endcap.
The socket mounting screws were used to fasten the endcap to the wall. The pantry drawer glider was attached to the endcap with it's screws. The shelves and climate control drawers were put back. Finally, I carefully snapped the Pantry door to the hinge pins on both the left and the (new) right end caps and put the pantry drawer back.
Parts Used:
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Rick from Foxboro, MA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
18 of 23 people
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Freezer too cold with frost along the back wall and fridge warm.
Removed the ice maker. Removed the screws holding the back panel in place. Unplugged the fridge, cut the wires for the defrost thermostat and installed the new thermostat with the connectors provided. For anyone with a similar problem, I would recommend getting a multi-tester and testing the Defrost timer, defrost thermostat, and defrost heater all the same time according to the directions on this site. Then order the parts that are bad and be up and running in no time.
Parts Used:
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Thomas from Marietta, GA
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
16 of 19 people
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Ice stripper broken on ice maker
I unplugged the fridge. Loosened the 2 top screws on the ice maker and removed the lower screw. I disconnected the wiring harness and removed the Ice maker. I removed the plastic timer cover in front. I then loosened the screws on the face of the ice maker and removed the broken ice stripper and replaced it with a new one. Re-tightened the screws on the face, installed the timer cover, plugged in the wiring harness, re-attached the ice maker. Plugged the fridge back in and walla, it was making ice in 30 minutes!
Parts Used:
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Kenneth from New Braunfels, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
17 of 24 people
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Freezer didn't defrost
I removed the back panel. I used my hair dryer to remove the build up ice. Then I removed the old thermostat, spliced the wires to install the new thermostat, and crimped the wires. I saved $150 doing it myself. If you know how to splice and crimp wires, you can do this; even a caveman can do it.
Parts Used:
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Charlene from Baltimore, MD
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
15 of 19 people
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light inside fridge was flickering and clicking
tested bulb good ,replaced door switch first(least expensive)then ordered light socket and circuitboard.If clicking sound is heard replace circuitboard first to save on return shipping because the switch and socket where ok
Parts Used:
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bill from escondido, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
20 of 35 people
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Broken cup water fill on ice maker
I called the local Amana repair man, wanted $150 for a new ice maker because they could not get the part I needed. Found Partsselect.com and the part cost $17 with shipping. They saved me over $100. The repair was very easy too, just removed a couple of screws.
Thanks,
Matt
Thanks,
Matt
Parts Used:
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Matthew from Aurora, CO
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
13 of 15 people
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Plastic slide on crisper drawer broke
Ordered new drawer -- fast and easy to find the correct part on this site. I also felt that the price was very reasonable.
Except for one thing, it would have been simple to slide the new drawer in.
The original drawer has a white plastic "face" that is removable.
"Removable" is a relative term. It took my wife and I over 20 mins to very carefully remove the face without breaking. One person could not do it --- you need to hold the drawer firmly while another pries the face off carefully. Once off, it was able to be pushed on to the new drawer -- be firm.
Except for one thing, it would have been simple to slide the new drawer in.
The original drawer has a white plastic "face" that is removable.
"Removable" is a relative term. It took my wife and I over 20 mins to very carefully remove the face without breaking. One person could not do it --- you need to hold the drawer firmly while another pries the face off carefully. Once off, it was able to be pushed on to the new drawer -- be firm.
Parts Used:
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James from Staten Island, NY
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
12 of 14 people
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Guide rail on the crisper drawer had snapped off.
I ordered a new crisper drawer from PartSelect over the internet one morning at approximately 10:00am, and the product was delivered, non-express delivery, the next day at about 4:pm. The front coverplate of the old crisper came off easily, and snapped into place on the new drawer easily. The entire repair/replacement took less than 5 minutes.
Service from PartSelect, from locating, to ordering, to rceiving the part could not have been simpler or more efficient. A 5 star experience.Thank you.
Service from PartSelect, from locating, to ordering, to rceiving the part could not have been simpler or more efficient. A 5 star experience.Thank you.
Parts Used:
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Gerald from Campton, NH
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
12 of 15 people
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Left front plastic wheel was broken
Pop loose the plastic grate at the bottom.
Locate and remove the wheel leveling screw from the front bottom corner.
Remove cotter pin from the pin that mounts the wheel assembly to the refrigerator. Tap out the mounting pin.
Lift out the wheel assembly.
Remove the Roller pin from the wheel assembly. I used a Dremel tool with a cutting disk. A hack saw will also probably work.
Install the new roller pin and wheel into the wheel assembly. Use a hammer or vice to peen over the end of the roller pin.
Reinstall and adjust wheel assembly.
Locate and remove the wheel leveling screw from the front bottom corner.
Remove cotter pin from the pin that mounts the wheel assembly to the refrigerator. Tap out the mounting pin.
Lift out the wheel assembly.
Remove the Roller pin from the wheel assembly. I used a Dremel tool with a cutting disk. A hack saw will also probably work.
Install the new roller pin and wheel into the wheel assembly. Use a hammer or vice to peen over the end of the roller pin.
Reinstall and adjust wheel assembly.
Parts Used:
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mike from holly springs, NC
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
12 of 16 people
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Light switch in freezer side got broken
Took a putty knife and
Removed the old switch removed the spade terminals from the old switch and replaced them on the new switch and just pushed the new switch back in place
Removed the old switch removed the spade terminals from the old switch and replaced them on the new switch and just pushed the new switch back in place
Parts Used:
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Doug from PLEASANT VIEW, TN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
10 of 10 people
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Cracked plastic on pantry drawer lid
Broken lid popped out, new lid popped in. No tools required. 30 seconds to replace. Great price, part shipped within an hour of placing my order and arrived the next day, although I only paid for standard shipping. Excellent service - will definitely order again if the opportunity arises!
Parts Used:
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Angela from Bay Village, OH
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
10 of 12 people
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Defrost thermostat failed causing ice build up
Once I figured out where the part was located it was quite simple. I thawed out the freezer first. Using a nut driver, I removed all the screws to the back panel of freezer. Squeezed the clips on the ice maker attachment to release the panel. Once I opened the panel the thermostat was visible and accessible. The failed thermostat was obvious by its bulging appearance. By following the instructions found on Partselect.com, I cut the two connecting wires and removed the failed part. I then striped some insulator from the wires to connect the new part. I used electrical tape to ensure connection and insulation as the white wire connectors did not work well (too big) for my application. Closed everything back up, plugged in refer and all was good. A little time and a $20 part saved me $150. Thanks Part Select!
Parts Used:
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Gwen from Vista, CA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
11 of 15 people
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Defrost not working
There were three parts in question, the defrost timer (inside the casing near the control dial at the top of the refridgerator), the defrost thermostat (behind the back wall of the freezer), and the heater coil (ditto). We tested the defrost timer by opening it up, advancing it to the defrost cycle, and waiting for the compressor to start up again, showing that the timer was working. Then we replaced the defrost thermostat and found that the heater coil worked.
The hardest part was figuring out how to open the casing and get to the timer. If I do it over again I will replace the $20 thermostat first and then deal with the timer if necessary. To get to the thermostat you can easily take the freezer door off by removing two screws in the door tracks. There was even an arrow pointing to one of the screws! Take out the food trays and then unscrew the back wall with a nut driver. The thermostat was clipped to one of the copper freezer tubes. I unplugged one end of the thermostat circuit at the lead to the heater coil and then cut the thermostat out of the circuit and used wire nuts to connect the new thermostat.
The hardest part was figuring out how to open the casing and get to the timer. If I do it over again I will replace the $20 thermostat first and then deal with the timer if necessary. To get to the thermostat you can easily take the freezer door off by removing two screws in the door tracks. There was even an arrow pointing to one of the screws! Take out the food trays and then unscrew the back wall with a nut driver. The thermostat was clipped to one of the copper freezer tubes. I unplugged one end of the thermostat circuit at the lead to the heater coil and then cut the thermostat out of the circuit and used wire nuts to connect the new thermostat.
Parts Used:
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Glenn from Santa Rosa, CA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
11 of 15 people
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Plastic peg hinging lid to drawer broke
It actually took 1 day and 15 minutes to fix this problem.
I removed the drawers and shelves in the area around the pantry. I carefully took apart the sliders and plastic parts that comprise the endcap/temperature adjuster. Then I tried to replace the unbroken part into the assembly. At that point I realized that something was wrong and I had ordered the wrong part. So I cleaned and put the broken part back in the refrigerator to wait for the replacement.
PartSelect customer service person was terrific and had the correct part on the way to my home immediately. I don't know how, but it arrived the NEXT day!
THEN, it took me 15 minutes to unscrew the sliders, endcap and replace both.
Thank you PartSelect.
I removed the drawers and shelves in the area around the pantry. I carefully took apart the sliders and plastic parts that comprise the endcap/temperature adjuster. Then I tried to replace the unbroken part into the assembly. At that point I realized that something was wrong and I had ordered the wrong part. So I cleaned and put the broken part back in the refrigerator to wait for the replacement.
PartSelect customer service person was terrific and had the correct part on the way to my home immediately. I don't know how, but it arrived the NEXT day!
THEN, it took me 15 minutes to unscrew the sliders, endcap and replace both.
Thank you PartSelect.
Parts Used:
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Lee from North Potomac, MD
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
9 of 9 people
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