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Pulled the door off easily and noticed that the spacer on the Center hinge was ground down to nothing and that a small screw in the bottom plate of the door was half way out. This screw would catch on the cabinet Center hinge bracket and stopped the door from closing. Problem was solved by tightening the screw and putting in a new "spacer" that kept the small screws from contacting the Center hinge bracket. The freezer door now closes like new.
Gasket was torn and falling off customer was holding it in place with tape.
I opened the fridge door removed the tape the customer had on it to keep in place. Gasket was super worn out I pulled in it to remove it. Cleaned it where the new gasket was gonna insert. Put the new gasket in place and with my thumb applied some pressure till I heard a small snap. Did the same all the way around and closed and opened the door to check it all around making sure it was in place and sealing all around.
I order the small part and installed it myself, it was very easy with "part select". I will refer them and use them in the future. Thanks parts select.
Inspected freezer because food was not freezing, getting cold, but not freezing. Noticed fan was not blowing air, but making a little motor noise, like it's trying to turn. Removed cover panel, and found the fan blade rubbing on the panel, fan shaft was worn out and very loose, wobley. That told me the fan needed to be replaced. Found part on the GE Partselect website and ordered the parts via the website order process. This was easy. The parts were shipped quickley and were at my front door the next day. Couldn't believe it. The actual process was very easy: Remove cover, remove bracket holding fan motor, remove and replace motor, re-assemble parts. About 20-25 minutes from start to finish. Freezer is working like it's suppose to.
I found instructions on the web about how to do this repair, so I ordered the part with confidence. But the instructions simply said "pull out the old switchlight". That was actually somewhat difficult as the clip on the side intended to hold the part in was stubborn. I eventually used a utility to slice off the clip. From that point, it was just a matter of plugging in the new switchlight , which was very simple.