HSS25GFTHCC Hotpoint Refrigerator - Instructions
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my wife was putting a gallon of milk in to the refrigerator and hit the light switch with the container of milk ,breaking the light switch
i used a small slotted screw driver to gently pry the switch from the door casing ,once out i unpluged the switch and out the new switch from parts select it worked great.thank you for your prompt service.i will use you guys if i need any more parts.thank you
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randall from danville, IL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
22 of 28 people
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water leaking from grommet tube assembly at back of fridge
After thawing out freezer pushed water supply tube out from inside freezer diconneted the supply line from the valve assembly by pushing in the bushing with my finger and inserting the new line. Sadly that wasn't the problem!For anyone with the same symptoms of ice building up on your ice maker, to the point where it clogged the water supply line and started leaking from the grommet assembly. The problem is the valve not closing when the ice maker does not need any water. so I ordered a new valve and hopefully that will fix my problem.
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Carlos from Whittier, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
22 of 30 people
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Water dispenser won't always dispense water
I followed the instructions found on this website. I removed the control panel by inserting a small Phillips screwdriver in the three holes at its bottom. I used the same screwdriver to pull the dispenser assembly down but could have used a larger one. The microswitch could be seen in the assembly at that point and was easily removed by opening the "fingers" that held it in place. I attempted to pull one of the terminals off without using a pair of needle-nosed pliers and ripped the wires right out of the terminal(I was able to find a replacement at Radio Shack). Low and behold after reinstalling the new part, it did not take care of the problem.
My problem is the water dispenser does work intermittently. When we place the glass in position and hit the lever, the lights in the control panel go off and no water is dispensed. My next guess may be the water valve or the control panel. The icemaker makes ice but I have had problems with it dispensing for nearly a year now.
My problem is the water dispenser does work intermittently. When we place the glass in position and hit the lever, the lights in the control panel go off and no water is dispensed. My next guess may be the water valve or the control panel. The icemaker makes ice but I have had problems with it dispensing for nearly a year now.
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Curtis from Corona, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
27 of 45 people
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Water from door dispenser had slowed to a trickle
Initially, the diagnosis arrived at through the help of the "Parts Select" website was that the valve solenoid had failed. I ordered the valve solenoid and replaced it, which was easy to do based on the video help guide located on the "Parts Select" website. But, the problem persisted. In order to verify that the new solenoid worked properly, I removed the output lines from the solenoid and breifly activated the water dispenser. Based on the significant water flow, I was convinced that the solenoid was in fact operating properly. I did not reinstall the original solenoid but I am confident that it was operating fine. So, I have a spare solenoid now. At this point, I moved downstream which took me to the water filter housing. I removed the housing from the refrigerator and reconnected it behind the refrigerator which allowed me to "play" with the assembly. I do not know what the problem was but by pressing the filter harder into the housing assembly, I could improve the water flow. I ordered the new filter housing, which comes with tubes, changed it and the water flows like new.
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Richard from Mount Pleasant, SC
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Socket set, Wrench set
21 of 28 people
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Fan To Cool Condenser Not Working
1. Unplugged the refrigerator 2. Vacuum inside of dust 3. Unscrewed motor and fan 4. Replaced motor then fan 5. Plugged refrigerator bingo! :)
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Wilbert from Fort Lauderdale, FL
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
19 of 22 people
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Replace ice maker
New ice maker only used 2 screws and the old one had 3. This was no problem. The old ice maker had already been removed. Just loosen the 3 screws and unplug the cord to ice maker. Only problem with ice maker was with the cord, which I had to use the supplied adapter. It was too long and in the way when reinstalling the ice bin. The ice bin had a small notch area on the bottom left. I used a plastic tie to bundle the cord into the notch. Carefully placed ice bin and no problem. The first part I received was damaged and was replaced 2 days later by a brand new part. Customer service charged for the replacement part but said they would credit my charge card within 2 to 3 weeks for the damaged part. Its been a week and if they follow thru like the said I woild give Part Select 5 Stars for service and Parts.
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Gary from Glendale, AZ
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
21 of 28 people
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no problem
I had lost the provided bypass filter plug. I decided to replace it with your part.
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William from West Union, SC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
18 of 21 people
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Stripper on the icemaker broke into pieces.
Remove the two nuts holding the top of the unit to the side of the freezer using a 1/4 in nutdriver. Pull the unit out and unplug it from the back of the freezer. Remove all pieces of the broken stripper. The replacement part fits onto a peg on the back of the icemaker and into a slot. Bend into place and slide into position.
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Tracy from Yuba City, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
18 of 23 people
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A piece of the crusher cover broke off into the ice bin
I removed the ice bin, removed the metal rod off the bottom, unscrewed all screws holding things together and then carefully pried the crusher assembly out of the ice bin. I made the mistake of doing it when the bin was still frozen and ended up cracking it where the "clips" from the crusher are inserted. It was much easier after the bin warmed up.
Replaced and put everything back together.
Replaced and put everything back together.
Parts Used:
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David from Woodland Hills, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
18 of 23 people
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The Ice Bucket Was Cracket And The Auger Also Broken.
I was able to order the correct parts . Needed my son in law (who in an engineer) to put it together. It was sort of a challenge forhim too. W the persons that I spoke to were very helpful and very nice and the parts came quickly. Thank heavens for the internet. The part that was broken was inside the freezer part of my frig.
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Sharon from Glendale, AZ
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Difficulty Level:Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
18 of 23 people
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Icemaker supply hose leaking at freezer entrance
I did it the way you recommended except rather than removing the existing tube from the water valve at the bottom of the fridge I cut the existing and new tubes and then spliced the new tube to the old tube. I already had the splicer nut so it was quicker and easier. By the way, shipping was very quick and you prices and your website are excellent!
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Michael from Meridian, MS
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Wrench set
18 of 24 people
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The rubber ice deflector fell off becasue the funnel failed
After removing the front cover to the control panel, I removed the 3 connectors. Then I removed the 4 screws and pulled out the assembly with the funnel.
The I had to lift the plastic tabs on the left and right to release the funnel. Reinstalling the funnel was a little tricker, trying to get the two plastic tabs, the spring and the tab that works the switch all in place at the same time. Then I installed the rubber deflector onto the funnel (the original problem.)
Finally reinsert the assembly, install the 4 screws, attach the 3 connectors, slide the panel back into place starting at the top and then the bottom
The I had to lift the plastic tabs on the left and right to release the funnel. Reinstalling the funnel was a little tricker, trying to get the two plastic tabs, the spring and the tab that works the switch all in place at the same time. Then I installed the rubber deflector onto the funnel (the original problem.)
Finally reinsert the assembly, install the 4 screws, attach the 3 connectors, slide the panel back into place starting at the top and then the bottom
Parts Used:
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Martin from Mount Pleasant, SC
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
18 of 26 people
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Flapper not sealing. Frost buildup on inside of freezer door
Followed previous instructions from a previous post. Inserted small screwdriver in the 2 outer holes up under the face plate to remove it then removed 4 screws holding the inner assembly which allowed access to the flapper assembly. Replaced it and reassembled everything. Problem solved
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D from ZELLWOOD, FL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
15 of 17 people
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Condenser Fan Motor stopped turning
1. Unplugged the fridge. 2. unplugged the fan connection and removed the wire holding clip. 3. removed the 2 screws holding the motor bracket in place and removed the bracket. 4. Pulled gently back on the motor so that the fan pressed against the front bracket until the fan slid off the motor shaft. 5. Pulled the rubber motor mounts off of the old motor and placed on the new motor. 6. Slide the new motor in place pressed the fan all the way onto the shaft. 7. Placed the rear motor bracket in place and started the screws by hand making sure the ground wire was attached to the furthest away screw. 8. tightened the screws down. 9. Pushed in the wire holding clip into the clip hole. 10. Plugged back in the fan. 11. Plugged back in the fridge. 12. Turned down the temp on the fridge to kick on the compressor and checked to assure the fan was operating and then set the temp back to normal. 13. Vacuumed the condenser coils to get them all clean and ready for more years of service!
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Arthur from Alamosa, CO
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
14 of 15 people
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No longer needed water filters
Your website was very easy to use and the product shipped very promptly. It was great experience. Thanks!
Parts Used:
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Jeffrey from Williamsburg, VA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
22 of 39 people
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