GSS25IGNWHWW General Electric Refrigerator - Instructions
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Won't dispence ice or water
Changing out solenoid was very easy, but you don't have to remove trim ring and it didn't fix my problem. Turns out a relay fell out of its holder in the piece you have after removing the 4 screws per the video.
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Randy from Cypress, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
2 of 2 people
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No or little ice would dispense
Went exactly by the video. Perfect job, you send the installation video with the part. You watch the video before or during, goof proof, took longer to disassemble than to replace the part.
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stephen from GOODLETTSVLLE, TN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
2 of 2 people
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both freezer and refigerator were warm.
I watched the video online and it said there were three sensors in the refrigerator, two in the freezer and one in the refrigerator. I only ordered one sensor and was going to try the one in the refrigerator first. He said the upper one in the freezer is the most difficult, but is usually the problem. So, I replaced the upper sensor and tried restarting the unit. Everything went well and it fixed the problem.
Parts Used:
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Harry from DURYEA, PA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
2 of 2 people
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freezer stoped freezing
my freezer quit freezing, it would freeze for one day, thaw the next, so I went online, found PARTS SELECT, LOOKED UP MY MODEL #, come to find out it needed three parts to keep my freezer to freeze, first part was a thermistor a small PART took me longer to remove all the covers, and shelving, PULLED THE OLD OUT, CUT THE WIERS TO SIZE, AND REINSTALLED, IT WELL! THAT WASN'T ENOUGH THE FREEZER STILL DIDN'T FREEZE IT THOUT IT WAS A COOL WORMING OVEN, HAD TO INSTALL THE THERMISTOR I, SO I DID, TEN MIN, NOW I THOUGHT THAT WAS IT BECAUSE IT STAYED FROZEN FOR A WEAK, HAVE YOU EVER EATEN SOUPY ICE CREAM? SO BACK TO PARTS SELECT, THIS TIME I BOUGHT ONE MORE PT, THE RUN CAPACITOR, FIVE MIN, THAT/S ALL IT TOOK TO INSTALL. I DID NOT KNOW AT THE TIME YOU NEED THE THREE OF THEM TO RUN THE FREEZER ONE TO KEEP THE TEMP., ONE TO KEEP THE FAN RUNNING THE WAY IT SHOULD, AND THE THIRD TO MAKE SURE THE OTHER TWO KEEP RUNNING. NOW I CAN SET IT AT 4- 5 AND. FREEZE.
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paul from ENDICOTT, NY
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
2 of 2 people
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Broken Drawer Frame
Simply removing parts from the old frame and installing them on the new frame and putting everything back in the refrigerator to include the glass.
Parts Used:
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Sam from SAN ANTONIO, TX
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
3 of 5 people
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The Refridgerator and Freezer were not cooling.
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Frank from VERO BEACH, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
2 of 2 people
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original part broke (weak design)
replacement part was not identical to the original. Mounting screw sockets did not exist on replacement part. I still used the new part but it is held in place by gravity (no screws). New part works but must be treated gently or will break like the original or fall out of place. Part diagrams online were not adequately clear. It would have been good if photos existed of the replacement from assorted angles, and I would have seen the lack of mounting screw sockets.
Parts Used:
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carlos from freeport, NY
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
4 of 8 people
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FROST IN FREEZER NO WATER
FOLLOW INSTRUCTIONS OF YOUR VIDEO
Parts Used:
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Jim from SPANISH FORT, AL
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
2 of 2 people
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heavy frost buildup in ice dispenser chute and door
After inspection of the new door recess assembly, I realized that I could use sidecutters (electronic assembly type) and 'clip' off the inward lock tabs of the old recess assembly and disengage it from the crank door arm without any further disassembly of the refrigerator door. It was easy to 'unhitch' the tang from the crank arm and wiggle it out through the external opening of the ice/water dispenser compartment. I reversed the process and inserted the new assembly through the external opening of the compartment. The new door recess assembly snapped into place on the crank arm and fit tightly against the ice chute opening, correcting the issue caused by aging distortion of the old rubber seal cup portion of the door recess assembly.
Parts Used:
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Robert from Rockford, IL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers
2 of 2 people
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None.
We opened the box, unpacked the drawer, washed and dried it, installed it! No muss, no fuss!
Parts Used:
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Carolyn from BELTSVILLE, MD
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
2 of 2 people
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Main computer control board went out.
Fridge and freezer were not keeping proper temp (freezer would get too cold, fridge too warm), as the cooling coils were icing over and needed manual defrosting; it was not going thru the automatic defrost cycle. Changed out the defrost heating element, thermostat, and two temp sensors, none of that worked. It was this part (main board) that was the culprit. Eight wire harnesses to undo and re-hook, one was hard to pull out but it came out. Read and follow the anti-static instructions. To make sure, I grounded my hand with a copper bracelet that was grounded with a copper wire to the metal chassis of the fridge. I also drew out a rough sketch of the connections and numbered them all with a black fine tipped felt marker before undoing them. This finally fixed the problem.
Parts Used:
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Mark from Olympia, WA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers
2 of 2 people
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Ice dispensor door would not open all the way and did not close
I used a mirror to locate the two small plastic tabs located on the underside of the ice dispenser light. I used a small flat blade screwdirver to push the plastic tabs forward to release the ice/water selector unit. I read about someone that did not see the tabs and ended up removing the inside of the freezer door, a two hour task! The ice and water control unit then slides out. remove the four rusty screws holding the dispensert and ice chute, the selenoid isthen easy to see.
Just replace the solenoid if your are having problems, I tried to lube it but to now avail. There is some rust in there so good time to clean up and put new screws in. Be care when removing the plastic lock tab on the circut board it breaks easely. If it does no big deal just make sure the connection is pushed in all the way. test your handy work before buttoning up. The solenoid comes with a new plunger so don't worry about cleaning the old one. The screws do not come with.
Just replace the solenoid if your are having problems, I tried to lube it but to now avail. There is some rust in there so good time to clean up and put new screws in. Be care when removing the plastic lock tab on the circut board it breaks easely. If it does no big deal just make sure the connection is pushed in all the way. test your handy work before buttoning up. The solenoid comes with a new plunger so don't worry about cleaning the old one. The screws do not come with.
Parts Used:
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Richard from Coppell, TX
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
2 of 3 people
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the cecular door for the ice was geting stuck opened
with a small screwdriver push in tabs in upword movement to remove the face cover for the three botons of ice crushed ice and water .
once removed remove four screw to take out the circular door .
solinoid plunger will be atached to the door and it has to screws holding the solinoid .
instolation is the oposit steps of removing the part
once removed remove four screw to take out the circular door .
solinoid plunger will be atached to the door and it has to screws holding the solinoid .
instolation is the oposit steps of removing the part
Parts Used:
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john from st aug, FL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
2 of 3 people
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Ice chute flapper would not close all the way
Following the advice of others on this site, I popped out the control panel by pushing up through the 2 outer-most holes on the under-side of the panel (the middle hole is unused). I installed the new solenoid exactly as shown in the PartSelect video. The new crank, spring, and flapper installed easily as well; I did apply a little grease to the hinge points on the crank to ensure no binding. I also installed a new microswitch. The wires are best removed from the old switch with a needlenose pliers. The old switch looked like it had some grease on the switch (where it makes contact with the cup lever) so I put some grease on the new switch as well. All-in-all, very easy and the frig works like new. It's nice to hear the flapper slam shut 4 seconds after dispensing ice.
Parts Used:
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Mark from Robins, IA
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers
4 of 9 people
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Water not coming out of water dispencer. Not making ice
I thought this was my problem as this part causes 90% of the no water issue. However, replacing this part did not fix my problem. I suggest that you test the valve first by disconnecting the water feed from the filter and running the line into a bucket. Once disconnected press the water on the freezer door and see if water comes out.
Other than that, this part is easy to install. Take off the plastic in front of the filter, remover the retaining screws. Remove lower cover in back of the refrigerator, Remove 1 screw securing the valve, remove cover where tubes enter the refrigerator. Take off tubes from valve (be sure to note what is inlet and outlet) and feed back into refrigerator. Be sure to save the putty when the new one is installed.
Other than that, this part is easy to install. Take off the plastic in front of the filter, remover the retaining screws. Remove lower cover in back of the refrigerator, Remove 1 screw securing the valve, remove cover where tubes enter the refrigerator. Take off tubes from valve (be sure to note what is inlet and outlet) and feed back into refrigerator. Be sure to save the putty when the new one is installed.
Parts Used:
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Patrick from Orlando, FL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
2 of 3 people
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