GSD6860JS General Electric Dishwasher - Instructions
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The dishwasher detergent dispenser was broken.
The first thing I did was watch the video on the removal of the old broken dispenser and I said to myself that it couldn't be that easy. Well I am going on 70 years old and I was going to call a local to fix it. I bought the new dispenser just to avoid the up-charge. When the conformation email got here with video and written instructions. I watched the video and read the instructions. Just after the part arived (ahead of scheduls) I looked at the machins and said wat the he** what is she going to do to an old man. Got my screwdriver (battery and reversable) and wouldn't you know it . It only took me less then 15 minutes to do the whole job. I can't thank them enough for the video. Wife asked where the part was and almost pased out when I opened the door.. lol Trust these people . They know what they are doing!!!
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Richard from BATESVILLE, IN
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
4 of 4 people
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Three of the 8 wheels broke.
The newly purchased wheels have a little different design and could be installed in a matter of few seconds.
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Asok from HELOTES, TX
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
5 of 7 people
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Upper rack kept dropping from the wheels when we pulled it out
We knew roughly how we needed to put the cap on the rail, but our technique of simply forcing it in the end of the rail wasn't working. The trick is to bend the moveable part of the plastic cap inward while you're sliding it in, and it clicks right into place.
The location of the cap we were replacing was the upper back left, which made it a little tricky to reach back there and insert it, especially for a bigger guy like myself. We took the bottom rack out and my smaller wife was more easily able to lean in the dishwasher and reach back there to insert it.
The location of the cap we were replacing was the upper back left, which made it a little tricky to reach back there and insert it, especially for a bigger guy like myself. We took the bottom rack out and my smaller wife was more easily able to lean in the dishwasher and reach back there to insert it.
Parts Used:
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Joel from Cypress, TX
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
4 of 4 people
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missing wheel on bottom rack of dishwasher
Just snapped the stud roller through the center of the wheel and then attatched it to rack.
Parts Used:
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Laura from Roanoke, VA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
5 of 7 people
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rack slide end cap missing
installed part on inside end of rail. no tools needed. original part wouldn't stay on rail. finished in 2 minutes
wife happy
wife happy
Parts Used:
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Carrell from Cochranville, PA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
4 of 4 people
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latch on detergent assembly broken off
Easy repair-removed hex nuts and and screws to pop out old part and replace with new one. New part works better than the original! 1st replacement part arrived with a broken piece, a quick, courteous phone call got a replacement sent out. It took a 2nd phone call to obtain the refund, but the customer care reps are efficient and friendly. I would order from them again for positive service reasons alone.
Parts Used:
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Carri from Louisville, KY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
4 of 4 people
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Bottom tray not moving properly
Install the rollers on the studs first, then snap the assembly onto the tray. Really easy.
Parts Used:
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Marvin from Lake Worth, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
5 of 8 people
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Lost Rinse Aid cap
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Jerome from Arlington, VA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
7 of 14 people
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Dispenser Cap Missing
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Larry from Denvr, CO
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
4 of 5 people
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Bottom dish rack would not roll in and out because several wheels were off because of broken axles. It had to be lifted to get in and out which resulted in many chipped and broken dishes.
I removed the bottom rack from dishwasher. Took off the wheels with the broken axles. Put the new axles on the new wheels and slipped them on the rack. They fit perfectly and rack now glides in and out smoothly. Easy as pie, and took less than 10 minutes. Parts arrived in just two days. Thanks for the great service.
Parts Used:
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Darrell from WAHPETON, ND
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
6 of 11 people
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one old roller broke
pulled off all old rollers and axiies and snapped on new ones
Parts Used:
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Barry from FISHKILL, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
5 of 9 people
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detergent dispenser was not closing and dishes were dirty
followed the video step by step which was very well expalined and was able to complete the install
Parts Used:
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Harinder from CHESTERFIELD, NJ
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
3 of 3 people
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Dishwasher was leaking water underneath
Our older GE dishwasher was leaking water on the floor while running. After inspecting it while running I was able to determine that the water was coming from the seal around the motors shaft where it entered the pump. I then looked up the washers model number and ordered the impeller shaft seal kit. To my suprise the kit arrived the very next day! After disconnecting the power and water supplies from the dishwasher , I then removed it from the cabinet base and turned it over to gain easy access to the bottom. Using nothing more than a nut driver, adjustable wrench and a pair of pliers I was able to loosen the two compression clamps and two hose clamps that hold the pump to the bottom of the washers tub. I then removed the entire pump and took it to my work bench for the rest of the repair. Removing the plastic impeller strainer was the toughest part.. Lacking the proper spanner wrench, I had no tool that would lock onto the raised tabs to turn it loose with. I was able to position the tabs in the jaws of my workbench vise and giving the entire pump a little twist, It broke free and I was then able to unscrew the rest of the way it by hand.. The old dried up detergent made for a good adhesive, and after removal I cleaned the area completely so the new strainer would thread in easy. I installed the new parts in the kit as per the supplied instructions and re-installed the pump housing back on the dishwasher and put it all back in place. After running it several times not a drip was to be seen, and I was very pleased with the whole process. With the shipping it cost me just $25.00, and it saved me a expensive service call or maybe even the cost of buying a new machine. I would say that overall it was a easy repair but lacking the right tools, you may have some trouble removing the pumps plastic strainer screen as I did. I would highly recommend PartsSelect to anyone, and the entire experience was a good one for me.
Parts Used:
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Michael from McHenry, IL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers, Wrench (Adjustable), Wrench set
5 of 9 people
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lower rack wheels kept falling off
delivery of part was very quick, and my husband was able to remove the old part and install the new in about 10 minutes. No service call; no new rack; just a washer that is easy to use again.
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REVERIE from HAMPTON, VA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
5 of 9 people
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Dishwasher not cleaning properly
The kit came with the anchors and the riollers for the bottom shelf. They clipped right on! Dishwasher cleans great now!
Parts Used:
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Melissa from WARNER ROBINS, GA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
5 of 9 people
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