GCWP1069CS LG - Instructions

Totally dis-assembled this washer to check the bearings and drum plus fix the pump problem. We wash dog blankets occasionally and found the little drain hose from the front door gasket was clogged with hair. It makes a 90 degree turn and it gets caught there. THAT fixed the smell issue. As far as the pump replacement goes its quite easy. Videos online are your friend.

I followed the video -- to take apart and reversed the steps to re-install. It was fairly straight forward and corrected the issue.

Watch the video to repair and follow along

Watched a YouTube video on how to disassemble the washer step by step, replace the bearings, and reassemble the machine. was very helpful.

Started with some resin paper on the floor, some painter’s tape, and a sharpie to keep track of screws and removed parts (painter’s tape to stick hardware to). Set up iPad on dryer and followed every step by step instruction by pausing the video. The instructions were perfect (but would have liked some more close up shots). Installation of new bearings was exactly as demonstrated and truly appreciated the step by step descriptions to put it all back. Hardest part of the repair was replacing the wire ring on the rubble gasket — only step not displayed. Suggestions for future repair videos: 1) how to organized hardware as removed; 2) more close ups; 3) a video showing the problem at the start followed by a video showing post repair. As a visual person, I have spend the past few days watching the spin cycle wondering if there is a wobble or shudder etc… Similar to the feeling of buying a used car…every clunk or shudder gets you worried. Love that I saved $1000 plus taking on the repair.

Follow the LG washer video.

I researched the symptom, watched a repair video, ordered the parts: one rear bearing, seal, and gasket. After disassembly found inner bearing to be bad. Ordered inner bearing. Then found the spider or hub shaft corroded, and ordered spider. Finally with all the parts replaced, assembled washer and returned it to service.

Unscrewed the old part; screwed in the new part and said a quick prayer - LOL!
The part worked great, but I wanted to mention how quickly I received the part!
I would definitely order from this company again!

Use just your finger to push it into place. VERY EASY

Took the one off that was leaking and put the other one on

Turned off hot and cold water supply. Pulled out machine and disconnected hoses, unplugged power.

Unscrewed 4 screws at back top of machine (holding plastic bracket to cover). Pulled out trays from front where detergent is poured, and removed small screws under trays.

Slid cover back and up. This was the only tricky part. There are pegs that must line up with large holes in cover before you can easily lift cover up. Helps to look from underneath and find pegs on each side.

Using pliers, fully open clamps holding hoses to the inlet valves, and carefully pull off hoses while keeping clamps open with pliers… making sure to keep track of which hose goes to each motor. Take a picture of electrical connectors noting color and sequence of connectors on each inlet valve motor. Pull all connectors off.

Unscrew screws holding each inlet valve to machine. Put new inlet valves in place of old, and screw in place. Reconnect hoses (using pliers to hold open clamps, then slide clamps over tubing and inlet valve connector). Reconnect electrical connectors carefulljng lining up colors of wires and sequence using picture taken in previous step.

Replace cover. Screw all screws back to secure cover. Replace trays.

E. Z. hardest part (which isn't hard) was moving the appliance to reach the back, then putting the appliance back into place. the actual repair (swapping out valve) took less time than that to do.

Replace both bearings and seal also replace spider gear due to the bearing seal surface damage,also replace drum gasket and door gasket and all shock absorber.The clean up two more time then the repairs did.

The web interface is nice, however in this situation it references the wrong part which was not known until the item arrived. Customer Service handled return, however I had to call LG directly to confirm correct part number (LG p/n 4866ER0004A = p/n PS3524040) but this was only after LG also gave wrong p/n. When replacement part arrived the internal concrete had a crack in it. The part is basically a plastic shell that is filled with concrete. However the opening (about 1 x 4) is left open and with the concrete having a crack in it the piece will vibrate together and continue to break down over time (which is what happened to the original one) Before installing I chose to fill opening with epoxy and a plastic layer, then covered with electrical tape to seal it in. I feel this item is poorly designed from LG. Additionally this item was poorly packaged by PS when shipping which caused the damage (it weights about 15 lbs and was allowed to float around in a large over-sized box filled with large air pillows). I have photos but no way to upload here.

The repairs went great thanks to the videos and Steve.