If you notice your washing machine is leaking water from the top of the transmission, it might be due to the gasket being damaged or worn down. When replacing your gasket, consider replacing your tub bearings at the same time. The gasket (or seal) is located at the back of the outer tub of your washing machine. To access this part you will need to pull the top off of the appliance by releasing the screws holding it in place. This part is sold individually, is black in color, and measures 3 inches in diameter.
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Troubleshooting
This part fixes the following symptoms:
Leaking | Burning smell
This part works with the following products:
Washer.
This part works with the following products:
LG, Kenmore.
Part# 4036ER2004A replaces these:
AP4438637, 4036ER2004A
Questions and Answers
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Ken
December 15, 2022
The machine was unbalanced during spin cycle when it started to smoke with about six minutes left in the cycle. It came out of the top between the control panel and the frame. There was more smoke inside the drum. Could you tell me which gasket it was more likely to be? The rear gasket or the door gasket? I did not notice any burn marks on the front gasket.
For model number kenmore 796.4027
Hello Ken, thank you for contacting us. The rear tub gasket, part number PS3522855, is more susceptible to burns due to an unbalanced spin than the door gasket. We would also recommend replacing the washer tub bearing, part number PS11711138. Customer service is always available to help you place an order if you are having trouble doing so. Good luck with your repair.
Clothes are getting a black stain after washing, rubber gasket at door is suspected.
We clean the gasket within two weeks more stain to clothes. Is there somewhere else the black stain could come from? We suspect mold collecting on the gasket
Hello Don, thank you for your question. We have researched your issue and found that the main culprit here is fabric softener. Most fabric softeners are oil-based, and if too much is used, or added too soon or late into the cycle, or hits your clothes without being diluted enough, it will cause oily streaks on your clothes. The second most likely issue is that the mold often grows when water doesn't dry around a faulty seal and it will leave a stain when clothing touches it. Try cleaning it with white vinegar, but if that doesn't fix the problem, you may need to have the entire gasket replaced. Let us know if you have further questions!
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Bearing seal out causing bearings to get wet and very noisy
Watched a short video to figure out to remove panels. After panels were off I removed as much as I could from the inside of the machine. This was not completely necessary however for an extra half hour it made inspection, cleanup and removal of tub housing out the front of the machine much easier. Once out, I split the two halves of the outer basin and sprayed the spider shaft with penetrating oil. Using a brass drift I did have to get a bit aggressive to drive spider shaft out, then I used a heavy metal punch to hammer out the bearings. For those who may not know using brass or a soft metal will keep from damaging reusable parts. At this point it was cleanup time, with dish soap I scrubbed the two halves of the outer basin and the wash basin itself then used emery cloth on the bearing casing and spider shaft. I am a firm believer if u take the time to cleanup properly things go back together much easier. At this point I began to reassemble, replacing tub bearings and seal, the wash basin then putting the two halves of the outer basin back together. I strongly recommend replacing gasket for the halves of the outer basin, for as much as it takes to get there it is money well spent to up the chances of a leak free system. Now with the wash tub back together it was time to reset the tub and hook everything back up. I skipped a lot of steps but if a person pays attention, takes pictures if they have to, even numbers lines with a sharpie it is a very easy repair. Very easy but very time consuming. I am DIY’er, in all I spent about ten hours over two days to do this job. Thus being said I am very particular spent a lot of time cleaning, scrubbing looking at as many wear points and checking for rubbed wires. Hope this helps someone out there, definitely not a strong writer or like doing it. Oh one other thing, I ordered the shocks on the bottom side of wash tub just because I guess not thinking they were bad just thinking I could help tune it up. Was surprised to find the old ones were completely shot, was glad I ordered new ones. After repairs, noise is gone and machine is quiet again. Thank you, your website is very easy to find parts and order.
Dry bearing noise, rough bearing, very loud in spin cycle
I went online and looked at the different parts companies for this brand of washer. This is an LG Tromm steam washer. I am pretty mechanically inclined so I watched videos on this machine which you can also find on line and U-Tube and took down some notes that I felt relevant for the disassembly and the repair. I looked at the break down parts schematics and ordered all the parts I felt I needed for this machine. The parts I ordered were the tub hub seal and the inner and outer bearings that go on the spindle shaft which is connected to a piece they call the spider that connects to the inner tub. I also ordered the outer tub o-ring where the outer tub splits in half. Note that I mentioned the spider and that they have a tendency to corrode bad, but you cannot see it until it is disassembled, the parts I ordered are reasonable, the spider can cost upwards of a hundred plus dollars so make sure you evaluate the cost of parts to the age of your machine and to the cost of a new one. Well on my front load washer when I finally took it apart and I felt I got lucky with just the two spindle hub bearings and the seal and the outer tube seal. After looking at the videos and taking some notes, written and mental, I started the disassembly of the washer. First " unplug the power to the washer". the next step is to shut off your two water supplies to the washer and disconnect the hot and cold water lines, note that I disconnected the lines at the washer just for the convenience of not having those lines hanging off the machine and out of your way. another note is that you will want an area with some space so you can keep everything organized and give yourself some room to work. Once you have your machine moved to a open space, start by removing the top of the machine. there are two screws, 4 total in the back of the cover that are removed with a plastic bracket on each side, these are Phillips head or cross type screws. once removed, take the top and shift it back about 1 to 1.5 inches, you then can lift the top off and out of the way. The next step is to remove the front control panel by starting with the wire connectors that go into the control panel. Each connecter is different so there is no mix up. next is to remove your soap dispenser tray, on top of the tray about in the center towards the back is a spot that you gently push down on and this will release the tray for removal and move it out of the way. There are two Phillip screws on each side where you removed the tray that need to be removed to be able to remove the dispenser section out of the way. there are hoses connected to the dispenser but once lifted up an out you can lay the dispenser with the hoses connected over towards the back. There is a large rubberized hose connection that needs to be removed which has a clamp on it that you need to loosen up to take loose the connection. back to the front control panel there is one more screw on the back side on the right side looking at the front that must be removed then the front control panel assembly can be removed. there are some plastic clips on the control panels back side that need undone, gently and be careful not to force these clips but slightly lift up on the rear of the control panel and it should come out of there and then set the control panel aside. There are I believe 6 screws on the top of the front door panel assembly that need removed but before you do that down on the left bottom corner you have a panel door which pops open then is easily removed out of the way. there is a small rubber line with a plug in the end of it which can be pulled a little ways. Get a container that is low profile and pull the plug on the hose and direct it into the container, you may or may not get any water out of it, it is the tub drain. reinstall plug when done and put line back in place. Next take the pump screen out by unscrewing it out counter clockwise like a bolt, it is about 1.5 inches in diameter, you may want to put a small towel down in front of it because you will usually get a little water out of it. Once removed, inspect the plastic screen for any debri and remove it and reinstall the screen. Now down in that same area below the screen there is a Phillips screw which needs to be removed and set aside. Now you go to the rubber boot behind the washer door when the door is open on the outer edge there is a metal wire that goes around the boot to hold it in place with a spring on it. You want to gently take a flat blade screw driver and not to tear the boot, work that wire and spring out of its groove and remove it out of the way. now you may take the rubber boot on the front and take it off its edge and push it back in towards the tub. Now we go back to the six screws at the top of the panel and remove them. at this time you should be able to lean the panel out enough to disconnect the wires to the door latch. Once the door latch has been disconnected, lift up on the front door panel and bring it out
as expected, the rear bearings were GONE!.. hard part was removing the inner tub from the outer one. hint... put the bolt in the shaft, tighten and pond the crap out of it ... takes time but the tub will come out, after that it's easy
Washer sounded like the 3:10 to Yuma was rolling through the laundry room when the washer hit the spin cycle.
Google LG washing machine bearing replacement, you'll find a very informative video narrated by a British gentleman who will walk you through the steps. If you are even a slightly handy DIY'er this is an easy job although very time consuming. Take your time with reassembling the machine. I missed a couple of connections and while testing it out I flooded the laundry room. Could have been avoided if I had taken a picture of every individual item I disconnected.
Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
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Bad/worn drum bearings
Followed the step-by-step video, you end up taking most of the washer apart. Got the drum out & apart, then ran into a wall with the bearings. Couldn't get them out - acted like the housings were frozen. Took all the pieces of the washer to the curb for garbage pickup. I never opened the replacement parts and will be returning them.
Service guy came all we thought was problem, was not. Need new maching soon. But as far as service Parts/this company I would definitely use them again Gal placing order was EXCELLENT ARRIVED in perfect time. Couldn’t use parts Return policy great Thanks to you all J murray Az
Replace both bearings and seal also replace spider gear due to the bearing seal surface damage,also replace drum gasket and door gasket and all shock absorber.The clean up two more time then the repairs did.
Methodically, no hurry and it went smooth. Most difficult was removing old bearings and installing the new. Glad I had experience doing this. Would not recommend this as a first time experience replacing bearings. Replaced shocks in the process, glad we did, made a huge difference.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Bill C - August 11, 2019
Verified Purchase
This was not an easy repair
The parts were perfect fit. Hammering out the old bearing was the worst part of the repair.
★★★★★
★★★★★
Michael C - April 26, 2019
Verified Purchase
All the right parts
The video made the job a lot easier, thank you.
★★★★★
★★★★★
Cherie H - April 7, 2019
Verified Purchase
easy install, since I was replacing the spindle hub bearings.
The part was an easy install and worked great.
★★★★★
★★★★★
Tom P - April 1, 2019
Verified Purchase
Parts worked great
Parts came in and everything went together perfectly, but I was a little miffed, I ordered three parts that were all listed as in stock on the website when I paid. Two parts were shipped immediately and one of the parts was actually out of stock and shipped two weeks later. It seemed that it wouldn't have been shipped had I not inquired as to when it would be shipped. In fairness, I don't know that for sure, it could have been coincidence. Naturally I needed all three parts to complete the repair, I may have looked elsewhere to try to get the third part quicker had I known that it was going to be out of stock before I paid. Overall very happy with the service I was provided. I would order parts from partselect again.
★★★★★
★★★★★
Karen R - January 4, 2019
Verified Purchase
I DID IT
The part was as advertised and I was able to fix the washer my self instead of buying a new one
★★★★★
★★★★★
Rodney B - December 19, 2018
Verified Purchase
Two Bearing replacements,rubber seal and rear tub gasket for LG front loader washer.
Somewhat labor intensive. The learning curb being part of the issue. All of the parts I ordered arrived when I was told they would and were all the correct parts for my LG Washer. Putting it all back together went fairly smooth. Bought a nice fold out work table from Steins, so when I was seating the bearings I had my work at a comfortable height. Saving the old bearings also was a good idea, because you can apply even pressure with the hammer by laying the old bearing on top without damaging the new bearing. Also very important to get your helper to hold onto the wash bin while you torque down the bolt that holds it to the wash tub. The bolt is in the middle of the shaft from the wash bin. That draws it all together. Leave that loose and you will hear a metallic scraping sound on high speed spin. The hardest part was getting the rubber between the wash tub rim and the door rim locked back down. The wire with spring in the middle is hard to stretch over the rim. Definitely took two people. Congratulations to my wife for being so patient with me and helping me get that ring back over that door rubber. Because every time it didn't go on, I blamed her for not holding it in place while I strained to stretch that spring. Repair man's estimate was $1179. My cost right at $96.00 and about 8 hours labor. No way I would have let the service man fix it because you can a new one for that cost and that is what he told me. He would have bought all new wash tub and stainless wash bin. The rear tub gasket was the easiest part of the job to replace. The dot on the o ring type gasket marks the top on the rear tub start point. Cleaned up the slot in goes in and it fit like a glove and no leaks. WE ARE BACK IN ACTION WITH AN 8 YEAR OLD LG FRONT LOADER. I can only hope I get at least 8 more years out of it. Thank you Part Select .
★★★★★
★★★★★
Delane F - October 27, 2018
Verified Purchase
Fast shipping, easy repair.
Bearing went out in our front load washer after seal wore out from 12 years of use. This was a suggested replacement in addition and for the cost, it was well worth not needing to disassemble the appliance to fix a leaking, old tub gasket. Repair shop said $500+. Ouch!
For peace of mind, we replaced the bearings(front/back), seal, tub gasket, and spider gear all at once. Easy job for anyone that can turn a screwdriver. Beats paying the repairman $80/hr for turning the same screwdriver or paying the cost of a new machine(not impressed with new stuff).
Cost of parts and a Saturday afternoon. Time and money well spent on an appliance that really wasn't ready for the scrapper or carried off for "free". I wonder how many machines wind up in the secondary market after simple repairs when the previous owners refused to pay the cost of overpriced labor.
★★★★★
★★★★★
Steven S - October 26, 2018
Verified Purchase
Fit perfect
Installed easy
★★★★★
★★★★★
Victor R - October 24, 2018
Verified Purchase
Easy
Works perfectly.
★★★★★
★★★★★
Jack M - September 11, 2018
Verified Purchase
Not In Stock
Delivered 1 week later than desired next-day delivery. Washer repaired without the gasket!
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