EB9SHKXVQ00 Whirlpool Refrigerator - Instructions
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No ice
removed flap door in front of icemaker...removed 3 screws with bolt heads...removed one additional screw with bolt head and ice unit slid out. I removed motor unit (pops out no screws). Replaced and had ice within 3 hours.
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Daniel from Suwanee, GA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
567 of 688 people
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Cracked & Snapped Center Crisper Rail
A very easy fix took all of five minutes
Parts Used:
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Ruth from Roxbury, MA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
230 of 256 people
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The refrigerator was not getting cold and the coils were not defrosting.
Start by removing the freezer door and inner baskets so you have some space. Next, take out the ice maker by removing the 3 screws that attach it to the side and unplug it from the harness. Then the cover for the thermistor and the fan vent should be popped off carefully leaving the back cover only. The back cover is held on by 4 screws, one in each corner. Remove all 4 screws and carefully loosen the back cover by pulling the top forward and laying it level to pull it out. Behind the cover are the coils and other components. If the coils are covered with ice they should be defrosted by using a blow dryer. Once the ice is clear, the thermostat is located towards the top left clamped onto a copper pipe that circles up and around. Carefully pull it off the pipe and cut the wires making sure you leave enough to reattach the new ones with a butt connector. Strip about 1/4 inch of insulation off the wires and crimp both ends into the butt connector making sure they are tight. Heat shrink is highly recommended. Clamp the new thermostat to the copper pipe where the old one used to be and your almost done. Replace the back cover the opposite of the way it was pulled out by putting it in flat with the bottom part in front. Once it is all the way to where it needs to be, push the top upwards while sliding the bottom downwards, then push it in flat against the back. It can be bent slightly if needed. Put the screws back in that hold it on and replace the plastic covers. Then reinstall the ice maker being sure the hose for the water is correctly positioned so that the water goes into the ice maker. Turn it back on and put the baskets and door back on and you're done.
Parts Used:
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Cheryl K from Pinellas Park, FL
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
151 of 169 people
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Freezer cold, refrigerator warm
Overload relay accessible from back, by compressor unit. Very easy to change out. Diagram from your site placed defrost thermostat in same area.It wasn't. Found another diagram, showed it in refrigerator light area, took that apart, not there. Yet another diagram showed it in the duct work area at back of refrigerator cabinet. Not there. Finally removed back of freezer compartment, found thermistor and thermostat with the fins. Clipped wires, wired in parts, quick fix. Longest amount of time was spent finding the old parts to replace them. Actual replacement took less than 15 minutes. Refrigerator holding at 35 degrees set on 2 now, better than ever. Total cost, less than $120, doing iy ourselves....priceless.
Parts Used:
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Gordon from Ben Wheeler, TX
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers
180 of 285 people
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Ice Maker stopped working
With socket wrench un-screwed the 3 screws and pulled out the ice maker assembly.
Pulled off white plastic end-cap and noticed the plastic gear disk had snapped off (sub part # R0167202)
However, it is all-one-part of the motor assembly unit # w10190935 (part # PS2341896) which must be ordered as a complete part.
Unscrewed the motor assembly (3 screws) with phillips head screw driver.
Screwed in the new unit.
Placed ice maker back into location and tightend the bacing srews.
1 hour later ice was falling!
Pulled off white plastic end-cap and noticed the plastic gear disk had snapped off (sub part # R0167202)
However, it is all-one-part of the motor assembly unit # w10190935 (part # PS2341896) which must be ordered as a complete part.
Unscrewed the motor assembly (3 screws) with phillips head screw driver.
Screwed in the new unit.
Placed ice maker back into location and tightend the bacing srews.
1 hour later ice was falling!
Parts Used:
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Robert from Port Washington, NY
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
135 of 154 people
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Lights inside refrigerator not working
I used a flat-head screwdriver to pop out the old light rocker switch. Then, I unplugged the wires, plugged them into the new light rocker switch, and then popped the new switch into the hole. That's it! Lights began working again.
Parts Used:
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Clint from Rayville, MO
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
136 of 250 people
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Icemaker made a clicking noise then quit making ice
Motor from Part Select was 185W instead of 260W that came out of unit. After a bit of searching online, I found out the 260W had been obsoleted for lack of torque when harvesting ice.
Removal instructions: Unplugged fridge. Then I removed the screw on the bottom right rear of the unit. Then removed the plastic cover that covered the power connector. Pulled out the icemaker by pushing in the tab on the bottom left middle of the icemaker unit and pulling unit toward me. Unplugged the connector on the back right hand side. Removed the cover on the left side covering motor. Took out 3 philips screws and removed old motor with broken axle that spun freely (the source of the clicking noise). Put new motor in aligning harvest arm (the thing with the fingers) and did reverse of removal. Then plugged fridge back in and it started a harvest and the next morning I had a half tub of ice.
Removal instructions: Unplugged fridge. Then I removed the screw on the bottom right rear of the unit. Then removed the plastic cover that covered the power connector. Pulled out the icemaker by pushing in the tab on the bottom left middle of the icemaker unit and pulling unit toward me. Unplugged the connector on the back right hand side. Removed the cover on the left side covering motor. Took out 3 philips screws and removed old motor with broken axle that spun freely (the source of the clicking noise). Put new motor in aligning harvest arm (the thing with the fingers) and did reverse of removal. Then plugged fridge back in and it started a harvest and the next morning I had a half tub of ice.
Parts Used:
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Ryan from Layton, UT
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
77 of 96 people
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No ice in ice trey
The easiest thing to do was pull the ice make off. After taking the 3 screws out of the wall of the freezer, take a screwdriver (flathead) and push on the tab for the electrical plug and wiggle the cord out. Then you can take 3 screws out for the main cover and another 2 screws on the next cover. There's the part, pop it out and replace holding pins and start the process of putting back together the opposite way you took it apart.
Parts Used:
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Wayne from Leesburg, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
79 of 104 people
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Ice maker not initiating harvest cycle (not making ice)
My troubleshooting narrowed down the problem to either the control assembly or the thermostat, so I bought both just in case. The motor assembly fixed the problem and I didn't need to install the thermostat.
The main thing I want to tell others who are doing this repair, however, relates to the thermostat. If you do indeed need to replace the thermostat (#PS380941) there is something you will need that is not included with the part or mentioned anywhere on this site. The instructions with the thermostat indicate you need to apply something called "Aluminastic" to the thermostat when installing it. I don't know about you, but that isn't something I have around the house, so be sure to order a tube of it when you get the thermostat so you don't have to take a trip to the store to get it to finish the repair.
The main thing I want to tell others who are doing this repair, however, relates to the thermostat. If you do indeed need to replace the thermostat (#PS380941) there is something you will need that is not included with the part or mentioned anywhere on this site. The instructions with the thermostat indicate you need to apply something called "Aluminastic" to the thermostat when installing it. I don't know about you, but that isn't something I have around the house, so be sure to order a tube of it when you get the thermostat so you don't have to take a trip to the store to get it to finish the repair.
Parts Used:
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John from Elgin, TX
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
66 of 74 people
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Frig not cold at all,Freezer was all defrosted
Well the frist thing I did was get out the all the paper work and look under trouble shooting.This frig has a list of codes to try to help narrow down what parts might be bad.Well at frist it seemed it was a Defrost Thermastat?Well thanks to PartSelect it showed me right where it was and step by step how to remove and replace it.It took me over 2Hr's,after that I let the frig run all night and the next morning(yep warm frig)not the part I needed,well now Im mad,the local part store said you need a 3in1 jump starter easy to in stall at $50.Can'nt bring parts back no way weather thier opened or not.So get home and can'nt see how this jumper is going to wire up to my compresser?So on to the Web site to get some info,find out that this part gets a thumb's down,it puts out more volt's then needed and kills your compresser the reviews where very help full.So back to PartSelect to see more info,then I spoted the Overload/Relay and went to the back of my Frig and this part just plugs right into the compresser,I pulled it of with pliers and Bingo a burn spot melted right through the Overload/Relay.Ordered the right part the same as the old one.Put the part in and Bam,compresser fired right up.If I only did alittle more home work I could off saved alot of head ach and money.Thanks PartSelect I'll alway's click on to your web site for future parts and advise.
Parts Used:
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Denise from SOUTHINGTON, CT
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers
64 of 70 people
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Ice Build-up in freezer
We have a bottom freezer refridgerator that kept having ice build-up in the freezer. We thought it was being caused by people (kids) not fully closing the freezer door. The ice build-up was really thick especially behind the rear cover. i defrosted the freezer about 3 times and it kept happening. We replace the timer (PS2065577) and have not had a problem since. The timer is actually in the refridgerator compartment , but controls the defrost cycle in the freezer.
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Dave from San Diego, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
67 of 84 people
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refrigerator not cold but freezer was cold
removed ice maker and wire shelf. removed back panel screws and tilted forward. removed 2 screws holding motor bracket. swapped fan blade and reassembled
Parts Used:
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jarrett from PALM DESERT, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
65 of 81 people
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Leak at fill tube
Removed two screws that held cover plate. remove cover plate. Remove water hose, and clamp, by compressing clamp with pliers. Remove fill tube by pulling HARD, from back.
Replace fill tube, check to be sure that it entered ice maker properly. Replace hose and clamp.
Replace cover and screws.
Replace fill tube, check to be sure that it entered ice maker properly. Replace hose and clamp.
Replace cover and screws.
Parts Used:
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Richard from Yarmouth, ME
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers
59 of 75 people
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KITCHEN AID SIDE-BY-SIDE REFRIGERATOR ICE-MAKER stopped working due to a broken motor assembly.
Changing the KITCHENAID MOTOR ASSEMBLY TO THE ICE-MAKER was fairly straightforward. The hardest part was figuring out WHAT was broken and how to fix it. I was determined to save myself hundreds of dollars by doing it myself and avoiding a visit by the 'repairman'.
1.) Went to KitchenAid website to look at Parts List for my side-by-side refrigerator and ice maker assembly (a PDF file, easily downloadable) . The illustrations helped me visualize the assembly and various parts involved.
2.) Removed cover on front of ice maker.
3.) Removed hex-head screw on undersurface of icemaker on the right, which stablilizes a plastic cover for the electrical connector to the ice maker. Once this is off, it's then possible to slide the ice maker out.
4.) Slide the ice maker out from it's 'shelf' in the freezer. You won't be able to completely remove it until you disconnect the power supply.
5.) Disconnect the multi-pin power connector. (It's probably safest to unplug the refrigerator altogether before doing this, but I did not. No exposed metal wiring or connectors. No problems when I did it this way.)
6.) Once the ice-maker was out, remove the white cover from the motor assembly (on the left side of the unit).
7.) Remove the three screws from the black housing of the motor assembly. (This is where I discovered that the connector between the motor and drive-train was broken and needed to be replaced.)
8.) Remove and replace the drive system for the ice cube ejector.
9.) Then reverse the steps to reassemble.
This may seem a bit vague, but it's really quite straightforward once the ice maker is out of the freezer. The replacement motor assembly includes the motor, the motor housing, the drive-train, and the ice-cube ejector. Very easy to re-asemble.
Shopping for and ordering the part took some time since there are so many different after-market parts dealers. In all honesty, I'm glad I decided on PartSelect.com. They had a decent price, safe checkout, and timely delivery. All the essentials of a good online store.
Thanks, and good luck to the next guy who has to deal with a KitchenAid snafu.
1.) Went to KitchenAid website to look at Parts List for my side-by-side refrigerator and ice maker assembly (a PDF file, easily downloadable) . The illustrations helped me visualize the assembly and various parts involved.
2.) Removed cover on front of ice maker.
3.) Removed hex-head screw on undersurface of icemaker on the right, which stablilizes a plastic cover for the electrical connector to the ice maker. Once this is off, it's then possible to slide the ice maker out.
4.) Slide the ice maker out from it's 'shelf' in the freezer. You won't be able to completely remove it until you disconnect the power supply.
5.) Disconnect the multi-pin power connector. (It's probably safest to unplug the refrigerator altogether before doing this, but I did not. No exposed metal wiring or connectors. No problems when I did it this way.)
6.) Once the ice-maker was out, remove the white cover from the motor assembly (on the left side of the unit).
7.) Remove the three screws from the black housing of the motor assembly. (This is where I discovered that the connector between the motor and drive-train was broken and needed to be replaced.)
8.) Remove and replace the drive system for the ice cube ejector.
9.) Then reverse the steps to reassemble.
This may seem a bit vague, but it's really quite straightforward once the ice maker is out of the freezer. The replacement motor assembly includes the motor, the motor housing, the drive-train, and the ice-cube ejector. Very easy to re-asemble.
Shopping for and ordering the part took some time since there are so many different after-market parts dealers. In all honesty, I'm glad I decided on PartSelect.com. They had a decent price, safe checkout, and timely delivery. All the essentials of a good online store.
Thanks, and good luck to the next guy who has to deal with a KitchenAid snafu.
Parts Used:
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ANDREW from DURANGO, CO
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
56 of 76 people
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ice maker did not make ice
The ice maker was not getting water. I hotwired the water valve by switching the connectors for the water dispenser and ice maker water valves and water flowed into the icemaker when the water dispenser lever was pushed. I wronly assumed the water valve was good. I removed the icemaker and determined that the gear motor was not getting power in the position the icemaker had stopped.In this position, the thermostat determines when the motor gets power so I replaced the thermostat. The icemaker still would not get water! As it turns out, the water solenoid was sticking due to a deteriorated rubber washer which let the solenoid plunger get too far out of the magnetic field. I replaced the water solenoid assy and all is well. Don't get fooled by hotwiring the valve. If it isn't getting water, the solenoid probably is the culprit.
Parts Used:
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DAVID from TINLEY PARK, IL
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
49 of 64 people
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