CSX20EKC Hotpoint Refrigerator - Instructions

This my second time to do it after 8 years. Took 10 minutes.
1 Remove all the contents on the side door
2 Remove the 2 bolts on top connecting the door to the refrigarator
3 Lift and remove the door up and put it the side
4 Clean and remove the old door closing cam put the new one
5 Door ref is fixed

My wife and I gave an old, but really good refergerator to our son (a Major in the Army). Upon taking it into his house he had to remove the doors of the refergerator. While he put the doors he lost the "cam" for the door, making if difficult to close (actually had to lift the door up and then close it). I ordered the replacement part, and unless I am mistaken, it arrived the same day. I still cannot figure out how this happened, but it was great!!

Your vidio was Brilliant !!i just followed your instructions

I followed the directions on the computer and everything went just as the video said it would. This was one of the easiest repairs I have ever done. Usually, it does not go as planned.

Removed the door and loosened the bottom bracket and scraped the old cam off. Mounted new cam and tightned the bracket. Replaced door and it was a total sucess.

Removed the top cover using a Phillips screw driver to access the top 2 screws holding the bracket. Once the bracket was removed, lifted the door off the bottom hinge. Replaced the door closing cam, replaced shims and screws. Placed the door back on the bottom hinge, inserted the top bracket and secured.
This was the ultimate resolution to the problem. The problem I encountered was getting all of the correct parts. It took me 3 tries to finally identify and receive the parts needed to make the repairs. Using Part Select made it easy because they had the parts I needed. My 3 tries were partly my error and does not reflect on Part Select. I would recommend others use Part Select when choosing their replacement parts.

1st: Order (2) closing cams! One for the hinge pin / bracket and one for the bottom of the door.
The closing cam on the door was where the Dremel type tool is required, since you have to grind the head off of a factory rivet.
I installed the cam with an aluminum pop rivet.
Next, remove the bracket on the bottom of the door with sockets and install the second closing cam.
Re-attach the top door hinge pin and align visually; tighen all bolts. Job finished, but more important , my wife is not nagging me about the repair that I put off for over a year!!!!

Replaced both upper and lower cam's. Removed door from refrigerator, removed bolts on door cam on bottom of main door and replaced cam, then removed bolts from door hinge assembly, drilled out rivet holding on cam, replaced with new cam and re-riveted.

Buy ( 2 ) cams !!!! removed hinge cover and hinge on top of the door, ( 2 screws )...lift door off of the bottom hinge and lay door on the floor, remove broken cam on bottom of door with nut driver, ( 2 screws ) , install new cam..... remove the bottom hinge off of the front of the refrigerator with nut driver, (2 screws ).... saw rivit off and remove old cam, install new cam and secure with new bolt and nut,... reinstall hinge back on bottom front of refigerator.....replace door back onto the bottom hinge.....install top hinge back onto the top of the door....replace hinge cover......done !

Followed step-by-step instructions in previous post. Note that there are TWO approaches, both of which work.

Option 1) Order TWO cams (PS297995), drill out the rivet holding the frame's cam, and replace it with a nut and bolt. (See post on 07/19/09.)

Option 2) Order the entire hinge assembly (PS290199), which includes the door's cam and an assembled frame hinge and cam. (See post on 10/29/08.)

We opted for Option 1 which was pretty easy. Option 2 would be even easier and take less time but costs about $9 more.

Thanks to previous posters for excellent instructions!

We taped the door with 3 pieces of duct tape, then put boards under it. Used socket set to remove cam and then cut off rivet so we could just use a screw to keep in place. . . Just for your information, I ordered 2 cams, and was glad I did as I need 2 to make the repair. . . Didn't read about this online or on order recommendation. The cams go 1 up and 1 down thanks for the installation repair stories, it inspired us to "do it ourselves " and we saved about $75 to $100. 00

I ordered a cam riser for the refrigerator door. I watched the "how to" video the day I ordered the part. It took about a week to get the part, but I was ready when it arrived. The 'how to' video was a big help. It showed me how to take off the door and replace the part. The process was quite simple! Oh! Don't forget to turn the refrigerator on again!

I followed your terrific video. I first got all tools ready, covered a table in cardboard, and removed food from the fridge door. I removed the cap and screws on top of the door hinge. Lifting the door off was simple, and after laying the door on the table, the retaining screw was easily loosened, and the cam screw removed. The only problem was that half the thin gasket under the broken cam was missing. No new gasket came with the part. I wanted the new cam to lay flat, so I made a partial gasket from a matchbook cover and filled the gap. It all went back together quickly. Just have tools ready beforehand. Ten minute job, unless you have to make a new gasket or part of one. Thanks, guys.

Using the #2 Phillips screwdriver I removed the top hinge cover from the top of the freezer door. Next I used the 5/16 nut driver to remove the 2 bolts holding the top hinge in place. Once it was removed I was able to lift the door off the bottom hinge. Placing the door on a flat work surface I loosened the bottom bolt holding the cam in place. I next removed the bolt holding the hinge in place. I was then able to remove the broken cam and replace it with the new one. I then replaced the bottom bolt making sure the hole for the cam and the hole for the hinge are lined up. I then tightened the bottom hinge bolts. I carefully placed the door back on the bottom hinge and put the top hinge back on.

Empty door first then take a phillip heads screw driver and unscrewed the top hinge cover 1 screw. Then used 5/16 nut driver to loosen top hinge from fridge. remove door by lifting and then lay on table to replace the lower washer that is held in by 2 screws and you only need to loosen one all the way leaving one in to align then replace and tighten it up your done.