CST25GRZBAA Hotpoint Refrigerator - Instructions

Opened, discovered not flapper but more complicated

I removed the plate covering the water valve for the ice maker and water dispenser, removed the nut holding the 5/16" tubing to the valve and took off the tubing and nut. I did not need to turn off the water supply or unplug the unit. I removed the kick panel in the bottom front of the refrigerator, replaced the existing plastic fitting with a new push-on fitting, then spliced the tubing coming from the water chiller to the valve where the leak was thus bypassing the broken tubing with new tubing. I reassembled the valve using the original plastic compression nut, replaced the cover and ran the water dispenser while checking for leaks. The water dispanser works great with no leaks.

Part attaches to metal plate near crushing fingers which attaches to ice holding bin. Remove about 6 screws total on each side of plate. You must disassemble the auger & other parts so you can reassemble it in the proper order. Not many parts but i always take pics to cut down on time. New part is at the other end of the auger and acts as the holde of the auger shaft. Picture a crankshaft with a bearing on each end so the auger rotates between new part and the other end of auger shaft. That's it.

Followed the online video. Unplugged refrigerator, removed trim piece, lifted control board cover, removed 4 screws retaining circuit control board and removed the 3 connectors from the control board. Located flapper and removed by using small flat tip to take tension off flapper connectors. Helper held flash light to illuminate flapper connectors. Reversed procedure. New flapper seals well and cured problems. Circuit board was a bit different than one in video, but still had the 3 connectors. Marked each connector with grease pencil at top edge to ensure correct reconnection. Should note how wires are threaded around circuit board to ensure they are tucked back in correctly in reassembly. Remove trim piece carefully. I broke 2 of the 8 plastic pins that hold trim on. May be due to age of unit as they were brittle. 6 pins still hold trim piece flush.

Easy

Found a step by step video on YouTube made replacement very easy. Cubed ice is back. Time for a cocktail to celebrate!

Emptied hopper
Removed screws to remove auger from existing
This was so easy I impressed my wife

Under the control panel there are three small holes. Insert ballpen or small flat screw driver on both outer holes to push a tab lock that holds the control panel in place. Then pull out control panel and three set of wires will be exposed and disconnect wire connectors (connectors have different sizes so you wont get confused in reconnecting). Unscrew four screws on each corner that holds the ice dispenser assembly (a part where you push your glass against to dispense ice or water. The flapper is exposed and easy to replace.

Turn off power
Remove operator faceplate by pullling out on outer lower corners
Disconnect wire connectors from circuit board
Remove four screws from dispenser and pull out dispenser assy
Replcae Door ASsembly
Put everything back in place
Power up
Job Done

Excellent video was available on the Parts Select website. It was simple. The selector panel pulled out by hand from the bottom. The subpanel was removed with the four screws. The flapper snapped out of the holder with two clips. The new one was inserted in reverse order.

unclipped and replace with new part.

Pulled ice tub, removed auger rotation motor and solenoid housing, removed solenoid and replaced with new one and reinstalled. Checked solenoid was working by holding freezer door open and closing switch to door an activating ice switch-- solenoid picked up. Put ice tub with auger back into freezer.

1. Use skewer to press plastic tabs under control panel, 2. Remove control panel and unplug solenoid, 3. Unscrew dispenser assembly and solenoid screws, 4. Press in tabs on lamp and remove assembly - unplug, 5. Replace lamp assembly, 6. Replace solenoid assembly and fasten screws, 7. Replace flapper. 8. Replace other parts in reverse order.

son did the work BUT ONLY AFTER- trying to order the part from Sears parts online, in which they never from the right part and i spent 1 and 1/2 hours on chat and finally gave up. THEN i called sears replair, made appointment for two weeks later requesting 1st repair time of the day, was asured the repair would take place between 8-12 and beacuse it was 2 weeks away it should be the 1st repair. The day of the appt I received a phone call at 11:38 saying they would be here about 12:20, I SAID NO THANK YOU< OUR AGREEMENT WAS BY 12:00. THen I got online typrd in water tank your company come up, showed photo, and price which i ordered it can in my son fixed it and all was complete within an hr.

The video to replace the flapper looks easy, howerer the first step is to remove thestic cover of the icemaker. In my refrigerator model (as oposed to teh one shown n teh video) teh coved if firmly attached and goes under the refrigerator external plate so I was never abel to take it oot (so step 1 failed).
I was able to replace the flapper TROUGH the whole whre te ice comes from! this took lots of patients and someone with small hands!