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CST20KAXAWH Hotpoint Refrigerator - Instructions

All Instructions for the CST20KAXAWH
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a fan blade broken causing it to make a loud noise
we took off the old one and replaced it.
Parts Used:
Evaporator Fan Blade Kit
  • Marnie from Denver, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
3 of 5 people found this instruction helpful.
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coils frozen freezer 18 degrees refrigerator at 68 degrees
Checked continuity of defrost timer and marked to make sure was cycling. When checked continuity of top defrost tube-it was fine but, soon as looked at bottom tube could see problem. Tube was black, no continuity, and left side of tube was separated from the rubber connector, thought obviously water entered tube during defrost and shorted unit and since wired in series with bottom unit not working would not allow power to reach top unit. New replacement kit simple to install-4 phillips screws hold the 2 units in place- thermostat clips to top coil and wiring runs along the coils to top with thermostat- connect 3 prong plug to existing hook up and put on cover plate with 2 cap screws and 2 phillips the job was completed, IMMEDIATE RESULTS. Suggestion- even though tubes are available separately the time to rewire into the existing harness to save couple $$ is not worth it- the other unit will have lost some continuity in comparison to new install so will have tendency to go bad quickly-spring for the difference and have piece of mind for many years to come for replacement of this part. 2 day standard shipping by ground right to door and the little woman thought I was superman of repairs. Since this model was built by GE for Sears- check on Sears was double and inquire in tech repair was double again-Part Select is quality,speed in processing and makes tight budget go the distance.
Parts Used:
Defrost Heater with Thermostat
  • JAY from EVERETT, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
2 of 2 people found this instruction helpful.
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The light inside the oven had burned out
0. As a safety precaution, unplug the range or hit the relevant fuse breaker before you start. You might also want to grab a flashlight. Definitely do not try to do this while the oven is hot.
1. Pinch the wire over the light bulb cap to remove it. This is inside the oven at the back.
2. Pop off the hemispherical glass cap.
3. Unscrew the old light bulb, and screw the new light bulb in its place.
4. Put the cap back.
5. Secure the cap by putting the wire back in its slots on the cap.

No tools needed, the cap is just held in place with pressure from the wire.
Parts Used:
Light Bulb - 40W
  • Catherine from SEATTLE, WA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
2 of 3 people found this instruction helpful.
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Refrigerator door won't close
First I removed the top hinge of the refrigerator door and then lifted it off the bottom assembly. I had to turn the door on its side to work on the bottom where the broken part was located. I unscrewed the bottom assembly and replaced the broken part with the new door cam. Put it all back together and now the door closes but must be manually pushed to close. When the door was working properly it would shut automatically when released from any position. I think I need to install an additional part - maybe a shim? to make it close automatically. That will be another story.
This was a fairly simple jog to do but since I did not have the proper tools it did take me longer than usual to remove the bolts. I'm happy I did it myself and saved a big repair bill! Thanks to the people at PartSelect.com.
Parts Used:
Door Closing Cam
  • CYNTHIA from NEWARK, DE
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Wrench (Adjustable)
3 of 6 people found this instruction helpful.
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light switch freezer door
put the gratefruit knife behind the old switch pooped it out pluged the new one in piece of cake 5min.even vacumed the dust off the coil
Parts Used:
Light Switch
  • Sumlorq from Cleveland, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
3 of 6 people found this instruction helpful.
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The plastic hinge stops broke.
I cleaned out the door and removed the top hinge. Lifted the door and layed it on the floor. Removed bottom hinge from refridgerator installed new hinge. Replaced plastic stop on door. Used broke hinge to align it and tighten. Lifted door onto new hinge and installed top hinge. Instead of buying $35 dollar hinge buy 2 plastic stops. You'll have to drill out a rivet on bottom hinge but it will save over $30.00.
Parts Used:
Bottom Hinge Assembly
  • james from olney, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
2 of 4 people found this instruction helpful.
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Door wouldn't close tight automatically.
1. Put all perishable food into ice chest. Empty door shelves.
2. Remove top hinge cover with Philips screwdriver.
3. Supporting door, remove top hinge attached by two hex screws.
4. Lift door off bottom hinge.
5. On bottom of door, unscrew the hex screw holding the broken plastic cam.
6. Loosen the second hex screw enough to free the broken cam.
7. Replace the cam and tighten the hex screws making sure the opening of the cam lines up with the hole under the door.
8. Snap off plastic grill at the bottom of the refrigerator.
9. Remove bottom of the two hex screws holding the bottom hinge tot eh refrigerator body.
10. Loosen the second screw enought to rotate the hinge upsidedown. Tighten the screw again.
11. Now the rivet bottom is exposed so as to facilitate drilling it out to remove the broken cam.
12. Loosen the hex screw again and turn it back rightside up. Reinstall the bottom screw and tighten both of them.
13. Using an appropriate size bolt, lockwasher and nut, install other new cam.
14. Reinstall door reversing steps 1 to 4.
15. Don't forget to return the food to the 'fridge, by the way!
Parts Used:
Door Closing Cam
  • Les from San Francisco, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
1 person found this instruction helpful.
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Cam riser washers broken
Easy repair. No need to remove the door. Simply prop up the door with blocks or books - remove hinge and riser assembly - replace with new parts. Total repair time about 15 minutes. Tools needed only an open end wrench.
Parts Used:
Bottom Hinge Assembly
  • Richard from Waltham, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Wrench set
1 person found this instruction helpful.
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The refrigerator door would no stay closed
I was set to buy a new magnetic seal to hold the door closed, when I looked it up on PartSelect I saw the recommendation that the problem might be the door closing cam.. I check it with a mirror and sure enough the cam had broken and the door sagged about 1/4 inch. I then followed the instruction and removed the top hinge, lifted the door off and replaced the cam. I did need two and the one attached to the lower hinge had to be drilled out and a new screw and nut attached to hold the cam. It was simple to do, I would recommend selling the door closing cam be sold in pairs with a #10 1/2 inch long screw with lock nut.
Parts Used:
Door Closing Cam
  • Ken from Fountain Valley, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
1 person found this instruction helpful.
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Emptied refrigerator door shelves. Supported door with 4x4 blocks.removed old door hinge and replaced with new.
Emptied refrigerator door shelves. Supported door with 4x4 blocks. Removed old door hinge and replaced with new door hinge and cams. Pleased with end result and dealing with PartSelect.
Parts Used:
Bottom Hinge Assembly
  • John from Medford, OR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
1 person found this instruction helpful.
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The door closing cam had broken up.
The old cam had broken and was on the floor. I ordered one new cam. I should have been told to order at least two, I did not know they worked in pairs. So I had to re-order, I ordersed four, I was able to see that the other (freezer door has cracked cams) door will soon need replacement of the cams. I had trouble installing the new part because the rivit also needed to ba replaced. I did a "Rube Goldgerg" to get the new part to sit properly. I drilled the hole open a little and forced the part into place. All is well. Thank you very much!
Parts Used:
Door Closing Cam
  • J Barry from Sparta, NJ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Socket set
1 person found this instruction helpful.
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plastic cam risers on fresh food door worn out
I unloaded the door and took the cover off at the top of the upper hinge (1 phillips screw) I then unbolted the upper hinge (2-28mm bolts) and lifted the door off. I was surprised how light it was. I laid the door down and installed the new cam riser on the door. I then unbolted the lower hinge (2-28mm bolts)and installed the new hinge.
I lubed the 2 hinges with vaseline and put the door back on the lower hinge. I then reinstalled the upper hinge and cover. It took about 15 minutes, and a lot of that was cleaning up. Oh yes, to get at the lower hinge you have to pull off the lower grate that covers the coils. It just snaps off and on. It was a very easy job.
Parts Used:
Bottom Hinge Assembly
  • Fred from Port St Lucie, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
1 person found this instruction helpful.
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Refirigerator door would not close all the way on its own.
The repair went well could have completed the job in 20 minutes if I had a selection of small nuts and bolts to replace the rivet that had to be drilled out. Also buy 2 of the door closing cams Part # PS297995 one goes on the bottom hinge of the refrigerator door the other on the bottom of the refrigerator.
Parts Used:
Door Closing Cam
  • Kenneth from Virginia Beach, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Socket set
1 person found this instruction helpful.
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Refrigerator door was not closing fully and was about 1/2 lowere than it should have been
This was a 15 year old great working GE regrigerator. Refrigerator was not cooling properly, though the freezer worked great. Using flashlight, examined cam riser which was clearly broken. YOU MUST ORDER TWO GASKETS AS BOTH WILL BE WORN. After removing all food from the door, taped plastic sheet over the open space to keep food somewhat cool Removed top hinge cover and screws on top of door and lifted door out of bottom bracket placing it flat on kitchen island. Unscrewed hinge elements including old broken cam and shims form the bottom of the door and fit in the new cam. Unfortunately one of the shims was broken, so I used a thin plastic black washer from the hardware store which was big enough to fit over the pin on the bottom of the refrigerator itself. Screwed all the parts back together. Be VERY careful to note how you removed them in the first place...mabe take a digital foto or two. This was kind of tricky to remember. Then used a hammer and chisel to break off the rivit holding the bottom hinge elements on the refrigerator. Sawing with jigsaw didn't work that well. The rivit came right off. Then used a flat head screw, lock washer and nut instead of a reivit and attached the new second cam riser. You are now done with the new parts. Simply reattached the door and it closed like new. Had a simultaneoius problem with a faulty defrost heater in the freezer which also had to be replaced and which was really easy to do. About an hour max. This was the real cause of the refrigerator not cooling properly. But that's another story.
Parts Used:
Door Closing Cam
  • Richard from haverford, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
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Bottom cam at bottom of door broken.
Read the how to's AFTER ordering the part. 2 things....1) I wish I had read the comments first and 2) it was much easier than the comments led me to believe.

Had I read the comments first, I would have known to order BOTH the upper and lower cam....though there not a problem with the operation of the door. It would just have been a tad better if I had both. I'm not wanting to have to pay shipping for an additional part when the door works satisfactorily as it is.

As to the comments on how to do it....I took none of them. I (instead) removed the top hinge, and lifted to door off. I did have to have assistance to get the hole in the door aligned with the post, but that was rather easily done.

Would I do it again.....in a heart beat. I feel that I've save on the repair man making a call at the house, and experience has had me charged $60-$100 for virtually the same amount of service. My cost...shipping and all was under $20.00
Parts Used:
Door Closing Cam
  • Wayne from Concord, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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All Instructions for the CST20KAXAWH
91 - 105 of 416